Business Forum: Transportation, Supply Chain, and Logistics - Miller


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Presentation at the US-Saudi Business Opportunities Forum (Dec 5-7, 2011, Atlanta, GA). Louis Miller, General Manager, Atlanta Hartsfield-Jackson Airport, presented at the panel titled, "Developing World-class Capabilities in Transportation, Supply Chain, and Logistics".

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  • Atlanta-bound passengers cannot access secured areas of the Airport after they pick up their luggage at the international terminal baggage claim.
  • Business Forum: Transportation, Supply Chain, and Logistics - Miller

    1. 1. Maynard H. Jackson Jr.International TerminalAmericas new global gateway Louis E. Miller, Aviation General Manager December 7, 2011
    2. 2. Background Part of 2000 master plan 13 million international passengers forecast by 2015 Construction began summer 2008 Planning, design & construction created 3,000 jobs Approximately 2,000 direct and indirect jobs needed to operate and maintain new facility.
    3. 3. North Elevation – Rendering 3
    4. 4. North Elevation 4
    5. 5. Facts and figures Opening spring 2012  12-gate concourse Cost: $1.4 billion  More than 80% complete  Connects to concourse E creating a 1.2 million square feet 40-gate international travel complex
    6. 6. International terminal complex Concourse ‘E’ North gates Taxiway ‘D’ Short-term parking Terminal roads 12-gate concourse (F) Plane Train tunnel extension
    7. 7. Benefits Elimination of baggage recheck process for Atlanta-bound international travelers! Dedicated terminal for international travelers Reduced demand on existing Airport facilities, including The Plane Train, baggage handling systems and security checkpoints Increased Airport gate capacity Direct and indirect employment of thousands of workers
    8. 8. International Atrium
    9. 9. International Atrium
    10. 10. Features Separate levels for arrivals and departures Eight security checkpoint lanes for international departing passengers Five security recheck lanes for domestic connecting passengers New Customs and Border Protection facility Two parking structures with more than 3,500 parking spaces
    11. 11. What you need to know International terminal is accessible from Interstate 75, Exit 239. All passengers traveling outside of the United States will check in at the international terminal. Passengers will not be able to check in for international flights at the domestic passenger terminal. Atlanta-bound international passengers who arrive on Concourse E or the new Concourse F will pick up luggage at the international terminal’s baggage claim area. Shuttle service will connect the international terminal with the domestic terminal, domestic parking facilities and MARTA train service to downtown. Another shuttle will provide direct service between international terminal and the rental car center.
    12. 12. Concourse F
    13. 13. Concourse F
    14. 14. Challenges Informing traveling public • All Atlanta international passengers will use new facility Different passenger types Connection to domestic terminal, rental car center, other existing facilities Wayfinding between Concourse F Plane Train station concourses F and E U.S. Customs & Border Protection staffing
    15. 15. Concessions  Create sense of place  Meet and exceed passenger expectations  World-class food and beverage choices  Leading retail brands  Business services  Sleep/rest accommodations
    16. 16. Parking Hourly parking • 1,100 spaces steps from the front door • Includes designated spaces for alternative fuel vehicles, carpools and vanpools Park-Ride • 2,400 spaces • Four-minute shuttle ride to international terminal Gold Reserve • Guaranteed covered parking Park-Ride lot construction • Located on lower level of hourly parking deck
    17. 17. Arrivals hall
    18. 18. Arrivals hall
    19. 19. Ground transportation Safe, reliable ground transportation options Hotel and regional shuttles Taxis and limousines Hanging signs and a color-code system will help passengers quickly identify loading and unloading zones for each ground transportation service
    20. 20. International shuttle connector Airport has established shuttle service to international terminal with existing facilities Direct service between international terminal & two locations: • MARTA: 12-minute ride connects international terminal with domestic terminal’s ground transportation center.Passengers can access domestic terminal, parking areas and MARTA train service to downtown • Rental car center: 15-minute shuttle ride links rental car center, which houses all rental car transaction counters and vehicles Free service operating 24-hours-a-day
    21. 21. Reaching the international terminal Easy access from I-75 using existing exits and ramps $10 million roadway signage package • Interstates • State routes • Surface streets
    22. 22. Signage project scope Replacement of 15 existing sign structures Reuse 58 existing structures New supplemental roadside signs at 27 locations Total new panels 113 at 100 locations I-75/85 Connector sign plan
    23. 23. Deployment approach Employ an unveiling strategy to minimize message change time and Signage Project is traffic disruption Divided into 12 Route Phases I-20 Maintain current messaging on International I-75 / Domestic I-85 Phase 1a Phase 5 new signs during construction Entrances to Airport Phase 4b+4c Phase 1b period I-285 Phase 4a Overnight deployment/unveiling Phase 3a Phase 3c planned Phase 6b Phase 3b Phase 2 Contingency plan for I-85 Phase 6a I-75 weather/traffic disruptions drafted for internal review
    24. 24. Construction time lapse Maynard H. Jackson Jr. International Terminal
    25. 25. Thank you!