The Participative Design Workshop
And the Socio-ecological Perspective
Don de Guerre
6/17/2009 | 1
Global Social Environment
(characterized by value shifts as people change their world)
The Work of the
to develop business
strategy aligned with
Environment acts on the
opportunities for Puzzle
The Work of the Participative
Design Workshop: To produce
a learning organization
System acts on
Based on Open Systems
Theory, selected principles
and tools are applied to a
variety of complex change
A socio-ecological systems perspective
2The New STS Workshhop
Small “knowledge work” org’n
One level org’n. Whole org’n is
decision making body composed
of temporary, overlapping project
Small to medium org’n
with specialized people
at strategic level. Also known
as “Democratic Modified”
where responsibility for control
is still one level above where
work is done, but responsibility
for co-ordination is in the group
with non-specialized people
at strategic level
Variations in Democratic Organization
The Three Phases of a PDW
Phase 1. Analysis (of what exists now)
Briefing 1 - Design Principle 1, then....
Groups complete matrix for 6 psychological requirements of productive activity.
Groups complete matrix of skills/knowledge and certifications available.
Reports and diagnostics.
Phase 2. Change (redesign)
Briefing 2 - Design Principle 2, then....
Groups draw up work flow.
Groups draw up organizational structure and redesign it.
Reports and revisions.
Phase 3. Practicalities (implementation planning)
Briefing 3 - What Is Required to Make the Redesign Work, then Groups spell out....
a comprehensive set of measurable goals.
training requirements (from skills matrix).
the basis for designing career paths.
how the redesign improves scores on the 6 criteria.
other requirements, e.g. mechanisms for coordination, changes in technology, etc.
-5 0 5 -5 0 +5 -5 0 +5
0 10 0 10 0 10
MEETS THE BASIC
HUMAN NEEDS OF
ELBOW ROOM LEARNING ON THE JOB VARIETY
(Autonomy in (a) Setting Goals
decision making) (b) Getting Feedback
(a) Socially Useful
(b) See Whole Product
Participative Design Workshop Using Mirror Groups
Introductions - Explain plan for the workshop
Briefing #1 - Design Principle 1
Mirror Groups analyze
6 criteria and skills as they now exist A B C D
Reports of A & C’s positions
Briefing #2 - Design Principle 2
Map workflow and structure, create redesigns
Add goals, training requirements, etc..
Groups finalize redesigns
Final Reports of A & C’s redesigns
A B C D
Mirror Groups swap roles
and repeat the process
SEL Participative Co-design Process
Traditional PDW IDEA
Theoretical Grounding OST/STS OST/STS
Theory Inputs DP1
Short Case Articles
Participants Natural Work Groups
Intact Groups as Design
Maximal Mixing of
Agenda Briefing 1: DP1
Briefing 2: DP2
Current Org Structure &
New Org Structure
Briefing 3: Practicalities
Change Process Preparation to Design
Formal and Legal Agreement
Output DP2 Organization Structure Multiple Organization Models
Relational, Spatial, Structural