Aastra MX-ONE Telephony System The MX-ONE Telephony System consists of two basic components: the server and the media gateway. In the MX-ONE architecture, a server and several media gateways can be combined to form either a complete stand-alone system or used as components in a larger multi-server system.. In this release we are introducing a new media gateway (the MGU board housed in a 3U chassis called MX-ONE Lite). Aastra MX- ONE Management Suite MX-ONE offers a complete range of applications for administrators and end-users. From the users’ and an operation and maintenance point of view, MX-ONE acts as one system. Management is handled centrally in terms of operation and maintenance and the solution is based on modern principles familiar to an IT operations center. MX-ONE Manager is a complete Management Suite consisting of: MX-ONE Manager Telephony System (MTS) for configuration of system functions MX-ONE Manager Provisioning (MP) for user configuration data MX-ONE Manager Availability (MA) for system performance management MX-ONE Manager Provisioning handles all user and service related tasks for the entire solution from one and the same GUI. New users will be defined for all relevant applications, such as MX-ONE Manager Telephony System, OneBox, AMC and CMG. There is no need to switch between different tools when defining new users. MX-ONE Manager Provisioning integrates with the company IT department via a SOAP-based API or web-services to enable integration with existing IT management tools using standards based interfaces. Security is provided via TLS based HTTPS. Note: MX-ONE Manager Device that was a part of the MX-ONE Manager suite in the previous MX-ONE version has been phased out with MX-ONE Version 4.0. Aastra Mobile Client (AMC) With the Aastra Mobile Client (AMC) you get better leverage of your communications system investment for your mobile workforce. AMC is a mobile terminal client creating automatic access to Aastra Mobile Extension services for mobile integration to your communication system. It allows mobile users to use short number and extension dialing in combination with the Aastra Mobile Extension features, for utilizing traditional communication system services as if they were using their traditional desk phone. In addition, the AMC Dynamic Mobile Least Cost Routing (LCR) feature minimizes mobile roaming expenses by having the call setup routed through the least costly path. Unified Messaging (OneBox) OneBox Voice Mail, is a feature-rich voice messaging system supporting all the traditional voice mail features and can be expanded into a complete Unified Messaging and fax system. OneBox Voice Mail also provides auto-attendant capabilities that can be used to route incoming calls based on the called party’s preferences and activity settings without an operator. The Voice Intercept Messaging (VIM) option enables users to set their preferences and absence activities, with contextual greetings based on the user status. Inbound callers are then informed as to a user’s availability and offered options to route their call accordingly. Users can access their voice mail box using a web browser or via their mobile or office phone to listen to their messages and manage their preferences. By adding optional features, such as e-mail integration, fax and text-to-speech, OneBox is a full featured Unified Messaging application that lets users access their messages anytime, anywhere through any device. All messages - whether voice, fax or e-mail - are available through your phone of choice via text-to-speech or your computer desktop via Microsoft Outlook, Lotus Notes, Novell GroupWise or any IMAP4-compliant e-mail system. Aastra Contact Management Suite (CMG) - The Contact Management Suite (CMG) PC based attendant application offers you a wealth of tools, like advanced attendant functionality, instant messaging, corporate directories, call logs and presence profile management. - The attendant console offers efficient support through a large number of integrated functions securing high quality attendant performance. - Aastra Office Web and Quick are multi-featured applications for office users to control how incoming calls are routed, for example during a meeting. The applications also provide an on-line directory with access to colleagues’ activity or presence information. - Aastra CMG Calendar Connection . Information about co-workers whereabouts or events is automatically transferred from the calendar (e.g. Microsoft Office/Outlook, Lotus Domino/Notes and Novell/GroupWise) to the CMG, available for attendants, office users, IVR and CMG Mobile Client. - Aastra CMG Visit Management is a sophisticated visit management routine that supports hosting employee, attendant, receptionist, as well as the visitor, giving every visit a VIP treatment. It provides tools for visitor management in four steps: preparation through visitor pre-registration, welcoming and registration in the reception, internal hosting and finally reporting. All steps are integrated with the CMG system. Aastra BluStar soft phone application With Aastra BluStar users have access to the all corporate collaboration tools. Besides making and receiving calls from your PC, it also provides users with activity/presence and Instant Messaging services and full integration with back-office contact and calendar suites. It is also the interface of choice for call center agents in combination with our Solidus eCare contact center suite. Aastra Solidus eCare contact center Aastra Solidus eCare offers IP and mobility-enabled contact center solutions for enterprises of all sizes and presents full IP-based contact center capabilities. Solidus eCare comes empowered with Mobile Extension, allowing the contact-center agents access to the same functionality regardless of where they are located, i.e. at the head office premises, branch office premises, and/or at any other remote location.
Software as a Service architecture Again part of the Aastra stratigic roadmap showing that by implementing the things planned in the roadmap (virtualization, multi-tenanting, we are favoring the reduction in server foot frint and opening up new business models, such as hosting which all can help to reduce space and energy footprint of a large deployment.
Key strengths and differentiators Summary slide on our key differentiators (mainly focused on MX-ONE and Application solution).
Aastra 400 has a consquent focus on the small and medium sized business Aastra has a wide and long-time experience of communication needs of SMB customer’s. Product development was built upon this fundament, always keeping the budgets of SMB customers in mind .
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