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Establishing a Successful Mediation initiative in a Resistant Culture  John Moffat Head of Conduct & Behaviour Scottish Pr...
 
 
Effective & Successful  Conversations Embedding the concept Challenging the culture Developing line manager  skills Buildi...
Grievance Conduct & Discipline Challenges  of Bullying & harassment Performance Improvement Appraisal Work based ‘flare up...
<ul><li>REVISIT STAKEHOLDER BUY IN -  </li></ul>Senior Operational Management Trade Unions  Management Board Middle Operat...
Developing Prisoner Peer Mediation Model Refining workplace mediation best practice model Ongoing skills development Devel...
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Workshop B: John Moffat, Scottish Prison Service

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Presentation by John Moffat, Head of HR Systems, Scottish Prison Service, at CMP's 'Aiming for excellence' conference, 5 December 2008, London.

Published in: Business, Education
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  • Transcript of "Workshop B: John Moffat, Scottish Prison Service"

    1. 1. Establishing a Successful Mediation initiative in a Resistant Culture John Moffat Head of Conduct & Behaviour Scottish Prison Service
    2. 4. Effective & Successful Conversations Embedding the concept Challenging the culture Developing line manager skills Building into training Recruitment & Promotion Stakeholder buy-in Ego and Dominance
    3. 5. Grievance Conduct & Discipline Challenges of Bullying & harassment Performance Improvement Appraisal Work based ‘flare up’ Absence Management Any interactive Interview Mediation & positive discourse
    4. 6. <ul><li>REVISIT STAKEHOLDER BUY IN - </li></ul>Senior Operational Management Trade Unions Management Board Middle Operational Managers – HR Community Staff Groups Mediators Mediators
    5. 7. Developing Prisoner Peer Mediation Model Refining workplace mediation best practice model Ongoing skills development Developing Restorative Justice Model Staff working with Prisoner to Prisoner mediation Focussing on an organisational culture based on mediation & conflict resolution skills <ul><li>. </li></ul>
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