0
SharePoint and FAST Search Tips andTricks that WorkScott Jamison
Meet Scott Jamison   Chief Architect at Jornata       Formerly a Director at Microsoft       Microsoft partner w/Gold C...
 SharePoint Foundation   Basic site search SharePoint Server Standard   Core SharePoint search, along with key tools f...
 SharePoint Foundation   Basic site search SharePoint Server Standard   Core SharePoint search, along with key tools f...
Really…there‟s one:“I can’t find what I’m looking for!”
 “There are too many results to sift through.” “But there‟s an obvious result!” “It won‟t find the files I want. And I ...
 SharePoint search can be *really* good SharePoint search doesn‟t work well at all
 SharePoint search can be *really* good SharePoint search doesn‟t work well at all To clarify: SharePoint Search will w...
1.   Improve search engine relevancy2.   Enhance with stuff outside the engine3.   Review search reports and end-user feed...
1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4....
1. Improve search engine relevancy   Name things well   Don‟t bury relevant content   Use metadata (make sure Title is ...
 The name of your file matters So does the URL   Which means document library names and folder names   For example: h...
Fewer slashes in a URL = better relevancyTherefore:http://sharepoint/thatfile.docxis more relevant thanhttp://sharepoint/h...
 Better tagging will give you more things to search on SharePoint searches full text, filename, and other  metadata prop...
 Get your user profiles in order Take the time to define properties that will be used, along  with governance and usage ...
1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4....
2. Enhance with stuff outside the engine   Define keywords   Define 1-2 best bets per keyword   Provide a definition fo...
 Manually define the top 20-30 items that users will search on…things like:    Product Names    Industry Terms    Offi...
 Create 1-2 best bets for *each* keyword For example, if someone types in:   Product Names    Provide a link to the pu...
 Definitions are a great way to:   Clarify what an acronym means   Clarify what an industry term means   Provide actua...
 Clean up your titles   The Title property is important   And it‟s often wrong   SharePoint will use title property fo...
 Optimistic Title Override takes the first sentence of the document  instead of the actual title property Don‟t like it?...
1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user   feedback...
3. Review search reports and end-user feedback   Review the search reports on a regular basis   Put a survey link on the...
 There are great search reports in SharePoint 2010 Make it part of your governance plan to review them  and act upon the...
 The #1 way to improve SharePoint? Ask users what is working and what isn‟t. Find out what people are searching on and ...
1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4....
4. Improve the overall experience   Configure search facets   Configure Scopes and Tabs   Make search a one-stop-shop w...
 Change the properties that users can filter with   Step 1: Promote your crawled property to a    managed one   Step 2:...
 Scopes enable you to segment content into easier-  to-consume chunks   Examples: file types, locations, departments Ta...
 Using search Federation, enable users to simultaneously search the Internet and the Enterprise
 Enable users to search SharePoint from Office, Desktop, or Browser
   Prefix & Postfix   Inclusions & Exclusions   Boolean   Numeric Values   Quotation marks & multi-word keywords
1.       Improve search engine relevancy           Name things well           Don‟t bury relevant content           Use...
Thank you!   Blog: www.scottjamison.com   Twitter: @sjam   Email: scott.jamison@jornata.com   www.jornata.com
SharePoint and FAST Search: Tips and Tricks That Work by Scott Jamison - SPTechCon
SharePoint and FAST Search: Tips and Tricks That Work by Scott Jamison - SPTechCon
SharePoint and FAST Search: Tips and Tricks That Work by Scott Jamison - SPTechCon
SharePoint and FAST Search: Tips and Tricks That Work by Scott Jamison - SPTechCon
Upcoming SlideShare
Loading in...5
×

SharePoint and FAST Search: Tips and Tricks That Work by Scott Jamison - SPTechCon

4,769

Published on

Technical Class:
Wednesday, March

1 Comment
3 Likes
Statistics
Notes
No Downloads
Views
Total Views
4,769
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
118
Comments
1
Likes
3
Embeds 0
No embeds

No notes for slide

Transcript of "SharePoint and FAST Search: Tips and Tricks That Work by Scott Jamison - SPTechCon"

  1. 1. SharePoint and FAST Search Tips andTricks that WorkScott Jamison
  2. 2. Meet Scott Jamison Chief Architect at Jornata  Formerly a Director at Microsoft  Microsoft partner w/Gold Competency in Portals & Collab SharePoint MVP Microsoft Certified Architect for SharePoint Microsoft Certified Master for SharePoint Author:  Essential SharePoint 2007  Essential SharePoint 2010  Five whitepapers on SharePoint 2010 Blog: www.scottjamison.com Twitter: @sjam
  3. 3.  SharePoint Foundation  Basic site search SharePoint Server Standard  Core SharePoint search, along with key tools for better results (keywords, best bests, refinement panel, etc.) SharePoint Server Enterprise + FAST Server  Scale, deep refinement, visual best bets, document preview
  4. 4.  SharePoint Foundation  Basic site search SharePoint Server Standard  Core SharePoint search, along with key tools for better results (keywords, best bests, refinement panel, etc.) SharePoint Server Enterprise + FAST Server  Scale, deep refinement, visual best bets, document preview
  5. 5. Really…there‟s one:“I can’t find what I’m looking for!”
  6. 6.  “There are too many results to sift through.” “But there‟s an obvious result!” “It won‟t find the files I want. And I *know* it‟s there.” “Top search results don‟t make sense.” “Search isn‟t getting better.” “What does „SEWP‟ mean? I can do single-word searches like that on the Internet.” “How do I get better results?”
  7. 7.  SharePoint search can be *really* good SharePoint search doesn‟t work well at all
  8. 8.  SharePoint search can be *really* good SharePoint search doesn‟t work well at all To clarify: SharePoint Search will work at about 20% satisfaction with the typical “Turn it on” approach But…you can get close to 100% You will need to do an additional 4 steps!  Each gives you another 20% of value
  9. 9. 1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4. Improve the overall experience 9
  10. 10. 1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4. Improve the overall experience
  11. 11. 1. Improve search engine relevancy  Name things well  Don‟t bury relevant content  Use metadata (make sure Title is correct!)  Make sure people are tagged, too
  12. 12.  The name of your file matters So does the URL  Which means document library names and folder names  For example: http://marketing/boston/Q2-2011-sales.docxis much better than http://mktg/bosq211sls.docx
  13. 13. Fewer slashes in a URL = better relevancyTherefore:http://sharepoint/thatfile.docxis more relevant thanhttp://sharepoint/hr/subsite/folder2/thatfile.docx
  14. 14.  Better tagging will give you more things to search on SharePoint searches full text, filename, and other metadata properties Title is used for searching *and* is displayed in results  Copying an existing document leads to really, really wrong titles
  15. 15.  Get your user profiles in order Take the time to define properties that will be used, along with governance and usage policies Things like:  About me  Title  Expertise  Interests  Projects
  16. 16. 1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4. Improve the overall experience
  17. 17. 2. Enhance with stuff outside the engine  Define keywords  Define 1-2 best bets per keyword  Provide a definition for keywords and acronyms
  18. 18.  Manually define the top 20-30 items that users will search on…things like:  Product Names  Industry Terms  Office Locations  Acronyms  Common Terms (“company handbook”, “lunch menu”) Provide synonyms (“lunch”, “menu”, “cafeteria”, etc.)
  19. 19.  Create 1-2 best bets for *each* keyword For example, if someone types in:  Product Names  Provide a link to the publishing page for that product  Provide a link to the external product catalog  Provide a link to the product manager (user profile)  Office Locations  Provide a link to directions or office manager  Common Terms  Provide a link directly to the lunch menu or handbook
  20. 20.  Definitions are a great way to:  Clarify what an acronym means  Clarify what an industry term means  Provide actual data in the search result itself
  21. 21.  Clean up your titles  The Title property is important  And it‟s often wrong  SharePoint will use title property for searching and weights it heavily But wait…there‟s more! Since Title is often either wrong or blank, SharePoint sometimes attempts to „fix‟ this Actually a *feature* of SharePoint 2010! It‟s called “Optimistic Title Override”
  22. 22.  Optimistic Title Override takes the first sentence of the document instead of the actual title property Don‟t like it? Turn it off:  In registry, navigate to the key [HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice Server14.0SearchGlobalGathering Manager]  Change the hexadecimal value for EnableOptimisticTitleOverride to 0 (zero) on the right hand side. [Also one for EnableLastModifiedOverride]  Restart SharePoint Search service by typing the following commands in command prompt. net stop osearch14 net start osearch14  Perform a full crawl
  23. 23. 1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4. Improve the overall experience
  24. 24. 3. Review search reports and end-user feedback  Review the search reports on a regular basis  Put a survey link on the search results page  Based on feedback, go see steps 1 & 2
  25. 25.  There are great search reports in SharePoint 2010 Make it part of your governance plan to review them and act upon them Especially:  Queries with no results  Queries with no best bets 26
  26. 26.  The #1 way to improve SharePoint? Ask users what is working and what isn‟t. Find out what people are searching on and what they expected to find And fix it!
  27. 27. 1. Improve search engine relevancy2. Enhance with stuff outside the engine3. Review search reports and end-user feedback4. Improve the overall experience
  28. 28. 4. Improve the overall experience  Configure search facets  Configure Scopes and Tabs  Make search a one-stop-shop with federation  Enable search from anywhere  Train users
  29. 29.  Change the properties that users can filter with  Step 1: Promote your crawled property to a managed one  Step 2: Change the XML to make sure the facets work
  30. 30.  Scopes enable you to segment content into easier- to-consume chunks  Examples: file types, locations, departments Tabs let you create great UX for displaying scoped content
  31. 31.  Using search Federation, enable users to simultaneously search the Internet and the Enterprise
  32. 32.  Enable users to search SharePoint from Office, Desktop, or Browser
  33. 33.  Prefix & Postfix Inclusions & Exclusions Boolean Numeric Values Quotation marks & multi-word keywords
  34. 34. 1. Improve search engine relevancy  Name things well  Don‟t bury relevant content  Use metadata [making sure people have metadata, too]  Understand how the „Title‟ property is used2. Enhance with stuff outside the engine  Define keywords  Define 1-2 best bets per keyword  Provide a definition for keywords and acronyms3. Review search reports and end-user feedback  Review the search reports on a regular basis  Put a survey link on the search results page4. Improve the overall experience  Configure search facets  Configure Scopes and Tabs  Make search a one-stop-shop with federation  Enable search from anywhere  Train users
  35. 35. Thank you! Blog: www.scottjamison.com Twitter: @sjam Email: scott.jamison@jornata.com www.jornata.com
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×