Interview Preparation 4292011


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Interview Preparation 4292011

  1. 1. INTERVIEW PREPARATION Career ConnectionLinkedIn - - @CCKCN
  2. 2. ContentsTypes of InterviewsOverall PurposePre-InterviewInterview DayDuring the InterviewAfter the InterviewQuestions 2
  3. 3. Types of InterviewsPhone InterviewsInformational InterviewsScreening InterviewBehavioral InterviewsGroup/Panel InterviewsUnstructured InterviewMeandering InterviewSelection InterviewVideo Conference InterviewsLunch & Dinner InterviewsStructured/Directive InterviewFirst/Second/Third InterviewsStress Interview 3
  4. 4. Types of InterviewsPhonePhone interviews are often used to screen candidates in order to narrow the pool of applicants who will be invitedfor in-person interviews. They are also used as way to minimize the expenses involved in interviewing for all parties• Keep your resume in clear view, with job functions highlighted or noted• Have a short list of your accomplishments available to review.• Have a pen and paper handy for note taking.• If the time isnt convenient, ask if you could talk at another time and suggest some alternatives.• Clear the room - QUIET• Consider using a landline rather than your cell phone.• Dont smoke, chew gum, eat, or drink.• Do keep a glass of water nearby• Smile. Smiling will project a positive image and the tone of your voice.• Speak slowly and enunciate clearly.• Dont interrupt the interviewer.• Take your time - its perfectly acceptable to take a moment or two to collect your thoughts.• Give complete short answers.• After you thank the interviewer ask if it would be possible to meet in person. 4
  5. 5. Types of InterviewsInformationalEmployers that like to stay apprised of available talent even when they do not have current job openings, are oftenopen to informational interviews. During an informational interview, the jobseeker and employer exchangeinformation and get to know one another better without reference to a specific job opening.• Come prepared with thoughtful questions about the field and the company.• Gain references to other people and make sure that the interviewer would be comfortable if you contact other people and use his or her name.• Give the interviewer your card, contact information and resume.• Write a thank you note to the interviewer. 5
  6. 6. Types of InterviewsScreeningScreening interviewers often have honed skills to determine whether there is anything that might disqualify you forthe position. Remember-they do not need to know whether you are the best fit for the position, only whether youare a match. Screeners tend to dig for dirt. Screeners will hone in on gaps in your employment history or pieces ofinformation that look inconsistent. They also will want to know from the outset whether you will be too expensivefor the company.• Highlight your accomplishments and qualifications.• Answer questions directly and succinctly.• Be tactful about addressing income requirements. Give a range, and try to avoid giving specifics by replying, "I would be willing to consider your best offer."• It is helpful to have note cards with your vital information sitting next to the phone. Consider some of the Phone Interview tips 6
  7. 7. Types of InterviewsBehavioralMany companies use your previous behavior to indicate your future performance. In these interviews, employersuse standardized methods to mine information relevant to your competency in a particular area or position.Depending upon the responsibilities of the job and the working environment, you might be asked to describe atime that required problem-solving skills, adaptability, leadership, conflict resolution, multi-tasking, initiative orstress management. You will be asked how you dealt with the situations.• Anticipate the transferable skills and personal qualities that are required for the job.• Review your resume. Any of the qualities and skills you have included in your resume are fair game for an interviewer.• Reflect on your own professional, volunteer, educational and personal experience to develop brief stories. You should have a story for each of the competencies on your resume.• Prepare stories by identifying the context, logically highlighting your actions in the situation, and identifying the results of your actions. Keep your responses concise and present them in less than two minutes. S.T.A.R 7
  8. 8. Types of InterviewsPanel/Tag TeamExpecting to meet with Ms. Smith, you might find yourself in a room with four other people: Ms. Smith, two of herstaff, and the Sales Director. Companies often want to gain the insights of various people when interviewingcandidates. This method of interviewing is often attractive for companies that rely heavily on team cooperation. Insome companies, multiple people will interview you simultaneously. In other companies, you will proceed througha series of one-on-one interviews.• Treat each person as an important individual. Gain each persons business card at the beginning of the meeting, if possible, and refer to each person by name. If there are several people in the room at once, you might wish to scribble down their names on a sheet of paper according to where each is sitting. Make eye contact with each person and speak directly to the person asking each question.• When asking questions, be sensitive not to place anyone in a position that invites him to compromise confidentiality or loyalty.• Bring at least double the anecdotes and sound-bites to the interview as you would for a traditional one-on-one interview. Be ready to illustrate your main message in a variety of ways to a variety of people.• Prepare psychologically to expend more energy and be more alert than you would in a one-on-one interview. Stay focused and flexible. 8
  9. 9. Types of InterviewsStructured/DirectiveThis interview format is a standardized method of comparing job candidates. A structured interview format istypically used when an employer wants to assess and compare candidates impartially. If the position requiresspecific skills and experience, the employer will draft interview questions focusing exactly on the abilities thecompany is seeking.• Flex with the interviewer, following their lead.• If the interviewer does not ask you for information that you think is important to proving your superiority as a candidate, politely interject it. Leverage the tips from the Behavioral Interview 9
  10. 10. Types of InterviewsUnstructuredAn unstructured interview is a job interview in which questions may be changed based on the interviewees responses. While theinterviewer may have a few set questions prepared in advance, the direction of the interview is rather casual, and questions flow isbased on the direction of the conversation.Unstructured interviews are often seen as less intimidating than formal interviews. However, because each interviewee is askeddifferent questions, this method is not always reliable.• Highlight your accomplishments• Prepare situations• The person that conducts this type of interview is most likely creative and unplanned. This person will remember something personable about you Screening Interview Tips Behavioral Interview Tips 10
  11. 11. Types of InterviewsMeanderingIn this style of interview, the interviewer has a clear agenda that he or she follows. Sometimes companies use thisrigid format to ensure parity between interviews; when interviewers ask each candidate the same series ofquestions, they can more readily compare the results. Directive interviewers rely upon their own questions andmethods to tease from you what they wish to know. You might feel like you are being steam-rolled, or you mightfind the conversation develops naturally. Their style does not necessarily mean that they have dominance issues,although you should keep an eye open for these if the interviewer would be your supervisor.• Come to the interview prepared with highlights and anecdotes of your skills, qualities and experiences. Jot down some notes that you can reference throughout the interview.• Remain alert to the interviewer, remain respectful of the interviewers role. If he or she becomes more directive during the interview, adjust.• Ask well-placed questions.• Running with your own agenda and dominating the conversation means that you run the risk of missing important information. 11
  12. 12. Types of InterviewsLunch/DinnerInterviewing over a meal sounds like a professional catastrophe in the making. Meals often have a cementing socialeffect-breaking bread together tends to facilitate deals, marriages, friendships, and religious communion.Companies want to know what you are like in a social setting. Are you relaxed and charming or awkward andevasive? Companies want to observe not only how you handle a fork, but also how you treat your host, any otherguests, and the serving staff.• Take cues from your interviewer. Do not sit down until your host does. Order something slightly less extravagant than your interviewer. Do not begin eating until he does. If he orders coffee and dessert, do not leave him eating alone.• If your interviewer wants to talk business, do so. If she and the other guests discuss their upcoming travel plans or families, do not launch into business.• Try to set aside dietary restrictions and preferences. It is rude to be finicky unless you absolutely must. If you must, be as tactful as you can. Avoid awkward phrases….• Choose manageable food items, if possible. Avoid barbeque ribs and spaghetti.• Find a discrete way to check your teeth after eating. Excuse yourself from the table for a moment.• Practice eating and discussing something important simultaneously.• Thank your interviewer for the meal. 12
  13. 13. Types of InterviewsVideo/Conf.As hiring becomes more global, both for employers and candidates, video interviewing is a way to expedite theinterview process. Hiring managers and recruiters can conduct first round interviews more quickly, save ontransportation costs, and get the interview process started much faster using video conferencing than they canscheduling in-person interviews.• Make sure that you send any materials (resume, etc.) that the recruiter needs in advance.• Arrive early so you have time to get situated.• Ask for assistance if youre not sure how to use the equipment.• Dress professionally. Wear the same interview attire you would for an in-person interview.• Dont make the same mistake one candidate did! He wore a suit jacket, dress shirt, and tie. However, when he stood up the interviewer saw a full-length view, including the jeans he was wearing.• Make sure the table is clean and neat. You dont want to distract the interviewer.• Be aware that the microphone picks up all the noise in the room. Dont tap your pen or shuffle papers.• Make eye contact. If you dont the camera will be focused on the top of your head.• Use the Picture-in-Picture feature so you can see how you appear. 13
  14. 14. Overall PurposeInterviewer(s) has just one overall objective: To decide whether or not to make you a job offer.In the process the following are assessed Your work history Educational background Strengths and accomplishments Level of motivation Values Attitude Personality Your potential for promotion Your fit into the company culture. 14
  15. 15. Overall Purpose All job interviews have the same objective, but employers reach that objective in a variety of ways. One strategy for performing your best during an interview is to know the rules. RECRUITER HIRING MANAGER INTERVIEWERS YOURSASSESSING ASSESSING ASSESSING Go in prepared• Qualifications • Functional • Group interaction Go in confident not• Salary expectations competence • Command Skills “cocky”• Obstacles • Functional depth • Confidence Make a positive • Relocation • Scalability • Presentation skills impression • Availability • Cultural fit • Functional Connect with your • Eligibility competence Interviewer(s)• Functional • Functional depth Connect with the competence • Scalability culture • Cultural fit Get to the next step 15
  16. 16. Pre-Interview Know yourself Review your resume thoroughly Your On-line presence Google your 16
  17. 17. Pre-Interview2 Know where you are going (MapQuest, Drive-by...) Read & re-read the job description Research the company (focus on the good) Prepare 3-5 questions Dress for Success (try on your attire days before) Bring the following:  Copies of your resume (approx. 3)  Portfolio/bi-fold  Pen  Contacts numbers (if you are running late) 17
  18. 18. Interview Day Arrive at least 15mins early (at a minimum). This will allow you time to park, check-in at the security/reception desk Be polite to every person on the premises Demonstrate good manners Wash your hands when you visit the lavatory (though you should always do this), it would be particularly embarrassing if you have to shake the hand of the person you were just "in there with" as they are now the next person to interview 18
  19. 19. During the Interview Body Language Ask prepared questions I vs. We Be honest Remain 19
  20. 20. After the Interview Evaluate What went wrong? What went right? What can be improved? Remember the tough questions Thank you notes Continue to look Make a follow-up 20
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  22. 22. Resources<iframe title="YouTube video player" width="480"height="390"src=""frameborder="0" allowfullscreen></iframe><iframe title="YouTube video player" width="480"height="390"src=""frameborder="0" allowfullscreen></iframe> 22
  23. 23. Prep for the Interview Suggestions 23