Wesley Chan of Google #smo09 London


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09:15: Nurturing your Inner Maverick. Google pioneer and serial innovator Wesley Chan shares stories from the early development of Google Voice and Analytics: taking advantage of failure, maintaining a healthy disregard for doom-mongers, and keeping a maniacal focus on what’s important. By Wesley Chan (Google Voice)

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  • Thanks for such a wonderful introduction. It’s a pleasure to be here. I’ve been at Google for nearly seven years and have been witness to many strange, interesting, and somewhat crazy events. As the company photographer, I’ve also had the opportunity to photograph many of them. TELL STORY ABOUT LARRY PAGE SHOOTING AIRZOOKA AT A PARTY AND PEOPLE GETTING SURPRISED WITH PUFFS OF AIR. So, to start off, I give you this disclaimer: one of the great things about Google as a company is that we don’t take ourselves too seriously. We are serious in our work and in our play, but we don’t take ourselves too seriously so that we lose focus or distract ourselves with things that don’t matter. As I go thru some of the fun events that defined both Google and my tenure there, I hope you won’t take anything I say too seriously as well.
  • Wesley Chan of Google #smo09 London

    1. 1. Nurturing your inner maverick. <ul><li>Wesley Chan - Somesso - London </li></ul>
    2. 2. <ul><li>A Toolbar 2.0 Story - The Popup Blocker No One Wanted </li></ul>
    3. 3. <ul><li>Maverick Lesson #1 - Circa 2002 </li></ul>Have a healthy disregard for those who tell you “no” or that “it won’t work”. Go prove them wrong!
    4. 4. <ul><li>My favorite camera - Canon EOS-5D Mark II </li></ul>
    5. 5. Lori - Friend & Fellow Troublemaker
    6. 6. Dodgy IPO Cake. (but really tasty once we found out it wasn’t poisoned!)
    7. 7. Which we shared with everyone at Google.
    8. 8. Even the folks in our company gym...
    9. 9. <ul><li>Maverick Lesson #2 - Circa 2003 </li></ul>Make friends with crazy people who can help nurture your inner maverick. (And you’ll have much more fun together than causing trouble alone!)
    10. 10. <ul><li>AdWords Conversion Tracking v1 - Unhappy Users </li></ul>
    11. 11. <ul><li>Building upon experience to launch Google Analytics </li></ul>
    12. 12. <ul><li>Maverick Lesson #3 - Circa 2005 </li></ul>Fail quickly and often. Build upon your experience to succeed. (After all, isn’t “experience” the name everyone gives to their mistakes?)
    13. 13. <ul><li>Google acquires GrandCentral </li></ul>
    14. 14. <ul><li>Quiet Period - Rebuild & Scale </li></ul>Vint Cerf
    15. 15. <ul><li>Please turn out the lights?!? Sigh. </li></ul>
    16. 16. <ul><li>“ As it turns out, the joke’s on them!” -New York Times </li></ul>
    17. 17. <ul><li>Delighting users: SMS, Spam Blocking, Transcription </li></ul>
    18. 18. <ul><li>One excited user shares his feedback on TV </li></ul>
    19. 19. <ul><li>Maverick Lesson #4 - Circa 2009 </li></ul><ul><li>Keep a maniacal focus on your end users and all else will follow. </li></ul><ul><li>“ A happy user is the best marketing that money can buy.” </li></ul><ul><ul><ul><ul><ul><li>- Larry Page </li></ul></ul></ul></ul></ul>
    20. 20. <ul><li>Final Lesson - Have Fun! ( [email_address] ) </li></ul>