Will You Marry Me?         Let’s get engaged         @DanPurvis         Director, PR                              Visit Me...
Quick intro    And then we can get to it1
Meltwater Group    • Founded 2001 in Oslo, Norway   • 20,000+ active customers    • HQ in San Francisco            • 57 of...
Digital Intelligence & Marketing Solutions          Online Media          Monitoring                    Meltwater         ...
Know Your Customer    Engagement is key..4
Knowledge is powerAnd it resides outside the firewall WHERE WE THINK         WHERE WE THINK YOU ARE                YOU WAN...
Do you really care?Customer must come first                     WHERE WE THINK                     YOU WANT TO BE         ...
Power to the PeopleThe democratised Web                                   1bn WHERE WE THINK                    tweets YOU...
Putting the customer firstThey’re not just a number                           WHERE WE THINK                           YOU...
Enough from meTime for the Bear… WHERE WE THINK      WHERE WE THINK YOU ARE             YOU WANT TO BE                    ...
Will You Marry Me?         Let’s get engaged         @DanPurvis         Director, PR                              Visit Me...
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Meltwater Group

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Let's get engaged!


Dan Purvis, Director of PR, Meltwater Group

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Meltwater Group

  1. 1. Will You Marry Me? Let’s get engaged @DanPurvis Director, PR Visit Meltwater BuzzMarch 2011 – SMWF Europe at Stand 42/43
  2. 2. Quick intro And then we can get to it1
  3. 3. Meltwater Group • Founded 2001 in Oslo, Norway • 20,000+ active customers • HQ in San Francisco • 57 offices in 29 countries • Over $100M in revenue • 800+ employees worldwide2
  4. 4. Digital Intelligence & Marketing Solutions Online Media Monitoring Meltwater News Meltwater Meltwater Press Reach MeltwaterSEM Platform & Group Intelligent Media DatabaseConsulting & PR Distribution Meltwater Buzz Social Media Monitoring, Social CRM Engagement & Management3
  5. 5. Know Your Customer Engagement is key..4
  6. 6. Knowledge is powerAnd it resides outside the firewall WHERE WE THINK WHERE WE THINK YOU ARE YOU WANT TO BE 5
  7. 7. Do you really care?Customer must come first WHERE WE THINK YOU WANT TO BE 6
  8. 8. Power to the PeopleThe democratised Web 1bn WHERE WE THINK tweets YOU ARE per week I can be Over heard!!! 800mn active users 100s of milions of blogs 7
  9. 9. Putting the customer firstThey’re not just a number WHERE WE THINK YOU WANT TO BE YourYou customer 8
  10. 10. Enough from meTime for the Bear… WHERE WE THINK WHERE WE THINK YOU ARE YOU WANT TO BE 9
  11. 11. Will You Marry Me? Let’s get engaged @DanPurvis Director, PR Visit Meltwater BuzzMarch 2011 – SMWF Europe at Stand 42/43
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