Reducing Outages and Degradations With Proactive Application Performance Monitoring<br />Ted Wilson<br />VP Business Devel...
Agenda<br />Application Performance Monitoring – What’s All the Fuss?<br />Requirements for Effective APM<br />Fortune 20 ...
64% of [respondents to a recent survey] admit that they only know that end users are experiencing performance or availabil...
Software applications & supporting infrastructure have become a cornerstone of competitive advantage<br />BUT<br />Applica...
complex
distributed</li></li></ul><li>Usage of Management Tools Evolves With Complexity<br />© 2011 Forrester Research<br />
“Everybody has monitoring”<br />True.  However:<br />Highly siloed, does not provide end to end visibility<br />Datacenter...
Effective Application Performance Monitoring<br />Enables proactive monitoring and alerting:<br />Provides access to all n...
Effective Application Performance Monitoring<br />Also provides:<br />Comprehensive, deep-dive analytics<br />Historical a...
Typical Application DomainExample<br />Application Tier<br />.NETComposite Applications<br />Oracle, SAP, Other Packaged A...
Typical Application DomainExample<br />Trade Execution<br />Trade Settlement<br />ClientInteraction<br />Application Tier<...
Effective Application Monitoring    - Requires Visibility Into the Entire Stack<br />Application Tier<br />Dependency Mapp...
Fortune 50 Investment Bank: “Siloed” Applications and Monitors<br />
Fortune 50 Investment Bank: Single Pane of Glass centralizes information and enables provides a framework for deep drilldo...
Application Performance Summary<br />
Architectural View<br />
SL’s RTView Solutions<br />Application PerformanceMonitoring<br />MiddlewareMonitoring<br />© 2011 SL Corporation<br />16<...
Effective Application Monitoringrequires visibility into the entire stack<br />Trade Execution<br />Trade Settlement<br />...
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Reducing Outages and Degradations With Proactive Application Performance Monitoring

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Ted Wilson, SL’s VP of Business Development, discussed how leading banks provide real-time, single-pane-of-glass visibility into their most critical and complex custom applications – leveraging all of their existing infrastructure and tools – to head-off potentially catastrophic failures and consistently meet internal SLAs. A case study of a top 5 bank was also presented.

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Reducing Outages and Degradations With Proactive Application Performance Monitoring

  1. 1. Reducing Outages and Degradations With Proactive Application Performance Monitoring<br />Ted Wilson<br />VP Business Development<br />SL Corporation<br />ted@sl.com<br />
  2. 2. Agenda<br />Application Performance Monitoring – What’s All the Fuss?<br />Requirements for Effective APM<br />Fortune 20 Bank – High-Level Case Study<br />About SL Corporation and RTView for APM<br />
  3. 3. 64% of [respondents to a recent survey] admit that they only know that end users are experiencing performance or availability problems when the end users register a complaint with the help desk.”<br /> - Forrester Research<br /> “Becoming Proactive In Application Performance Management”June 2009 <br />
  4. 4. Software applications & supporting infrastructure have become a cornerstone of competitive advantage<br />BUT<br />Applications are increasingly:<br /><ul><li>custom
  5. 5. complex
  6. 6. distributed</li></li></ul><li>Usage of Management Tools Evolves With Complexity<br />© 2011 Forrester Research<br />
  7. 7. “Everybody has monitoring”<br />True. However:<br />Highly siloed, does not provide end to end visibility<br />Datacenter-centric, not application-centric<br />Multiple levels of information are generally unavailable:<br />Business metrics<br />Application Performance metrics<br />Infrastructure metrics<br />
  8. 8. Effective Application Performance Monitoring<br />Enables proactive monitoring and alerting:<br />Provides access to all necessary data<br />Extends existing monitors and tools<br />Presents application-centric, intuitive views of information<br />
  9. 9. Effective Application Performance Monitoring<br />Also provides:<br />Comprehensive, deep-dive analytics<br />Historical analysis and baselining<br />Configuration and customization capabilities<br />
  10. 10. Typical Application DomainExample<br />Application Tier<br />.NETComposite Applications<br />Oracle, SAP, Other Packaged Apps<br />J2EECompositeApplications<br />AppMgmtTools<br />Middleware and Server Tier<br />BusinessProcessManagers<br />MgmtTools<br />Message-OrientedMiddleware<br />Web ServicesApp Servers<br />DB Managers<br />DistributedCaching Systems<br />Hardware and OS Tier<br />Servers<br />Network<br />Desktops<br />SystemMgmtTools<br />Storage<br />
  11. 11. Typical Application DomainExample<br />Trade Execution<br />Trade Settlement<br />ClientInteraction<br />Application Tier<br />.NETComposite Applications<br />Oracle, SAP, Other Packaged Apps<br />J2EECompositeApplications<br />AppMgmtTools<br />Middleware and Server Tier<br />BusinessProcessManagers<br />MgmtTools<br />Message-OrientedMiddleware<br />Web ServicesApp Servers<br />DB Managers<br />DistributedCaching Systems<br />Hardware and OS Tier<br />Servers<br />Network<br />Desktops<br />SystemMgmtTools<br />Storage<br />
  12. 12. Effective Application Monitoring - Requires Visibility Into the Entire Stack<br />Application Tier<br />Dependency Mapping<br />Automated App Views<br />Single Pane of Glass<br />Middleware & Server Tier<br />Component Deep-Dive<br />Hardware & OS Tier<br />Infrastructure Detail<br />Systems Management<br />
  13. 13. Fortune 50 Investment Bank: “Siloed” Applications and Monitors<br />
  14. 14. Fortune 50 Investment Bank: Single Pane of Glass centralizes information and enables provides a framework for deep drilldown<br />Single Pane of Glassextends existing monitors & enables drill down<br />
  15. 15. Application Performance Summary<br />
  16. 16. Architectural View<br />
  17. 17. SL’s RTView Solutions<br />Application PerformanceMonitoring<br />MiddlewareMonitoring<br />© 2011 SL Corporation<br />16<br />
  18. 18. Effective Application Monitoringrequires visibility into the entire stack<br />Trade Execution<br />Trade Settlement<br />ClientInteraction<br />Application Tier<br />.NETComposite Applications<br />Oracle, SAP, Other Packaged Apps<br />J2EECompositeApplications<br />AppMgmtTools<br />Middleware and Server Tier<br />BusinessProcessManagers<br />MgmtTools<br />Message-OrientedMiddleware<br />Web ServicesApp Servers<br />DB Managers<br />DistributedCaching Systems<br />Hardware and OS Tier<br />Servers<br />Network<br />Desktops<br />SystemMgmtTools<br />Storage<br />SL Monitoring competency<br />
  19. 19.
  20. 20. RTView for Application Performance Monitoring<br />Applications & Infrastructure<br />Retail Store Operations<br />User Experience<br />Single Pane of Glass<br />SLA Performance<br />Services & Infrastructure<br />Application-centric Web Server Farms<br />Application-centric<br />Transportation & Logistics<br />

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