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Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
Reducing Outages and Degradations With Proactive Application Performance Monitoring
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Reducing Outages and Degradations With Proactive Application Performance Monitoring

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Ted Wilson, SL’s VP of Business Development, discussed how leading banks provide real-time, single-pane-of-glass visibility into their most critical and complex custom applications – leveraging all of …

Ted Wilson, SL’s VP of Business Development, discussed how leading banks provide real-time, single-pane-of-glass visibility into their most critical and complex custom applications – leveraging all of their existing infrastructure and tools – to head-off potentially catastrophic failures and consistently meet internal SLAs. A case study of a top 5 bank was also presented.

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  • 1. Reducing Outages and Degradations With Proactive Application Performance Monitoring<br />Ted Wilson<br />VP Business Development<br />SL Corporation<br />ted@sl.com<br />
  • 2. Agenda<br />Application Performance Monitoring – What’s All the Fuss?<br />Requirements for Effective APM<br />Fortune 20 Bank – High-Level Case Study<br />About SL Corporation and RTView for APM<br />
  • 3. 64% of [respondents to a recent survey] admit that they only know that end users are experiencing performance or availability problems when the end users register a complaint with the help desk.”<br /> - Forrester Research<br /> “Becoming Proactive In Application Performance Management”June 2009 <br />
  • 4. Software applications & supporting infrastructure have become a cornerstone of competitive advantage<br />BUT<br />Applications are increasingly:<br /><ul><li>custom
  • 5. complex
  • 6. distributed</li></li></ul><li>Usage of Management Tools Evolves With Complexity<br />© 2011 Forrester Research<br />
  • 7. “Everybody has monitoring”<br />True. However:<br />Highly siloed, does not provide end to end visibility<br />Datacenter-centric, not application-centric<br />Multiple levels of information are generally unavailable:<br />Business metrics<br />Application Performance metrics<br />Infrastructure metrics<br />
  • 8. Effective Application Performance Monitoring<br />Enables proactive monitoring and alerting:<br />Provides access to all necessary data<br />Extends existing monitors and tools<br />Presents application-centric, intuitive views of information<br />
  • 9. Effective Application Performance Monitoring<br />Also provides:<br />Comprehensive, deep-dive analytics<br />Historical analysis and baselining<br />Configuration and customization capabilities<br />
  • 10. Typical Application DomainExample<br />Application Tier<br />.NETComposite Applications<br />Oracle, SAP, Other Packaged Apps<br />J2EECompositeApplications<br />AppMgmtTools<br />Middleware and Server Tier<br />BusinessProcessManagers<br />MgmtTools<br />Message-OrientedMiddleware<br />Web ServicesApp Servers<br />DB Managers<br />DistributedCaching Systems<br />Hardware and OS Tier<br />Servers<br />Network<br />Desktops<br />SystemMgmtTools<br />Storage<br />
  • 11. Typical Application DomainExample<br />Trade Execution<br />Trade Settlement<br />ClientInteraction<br />Application Tier<br />.NETComposite Applications<br />Oracle, SAP, Other Packaged Apps<br />J2EECompositeApplications<br />AppMgmtTools<br />Middleware and Server Tier<br />BusinessProcessManagers<br />MgmtTools<br />Message-OrientedMiddleware<br />Web ServicesApp Servers<br />DB Managers<br />DistributedCaching Systems<br />Hardware and OS Tier<br />Servers<br />Network<br />Desktops<br />SystemMgmtTools<br />Storage<br />
  • 12. Effective Application Monitoring - Requires Visibility Into the Entire Stack<br />Application Tier<br />Dependency Mapping<br />Automated App Views<br />Single Pane of Glass<br />Middleware & Server Tier<br />Component Deep-Dive<br />Hardware & OS Tier<br />Infrastructure Detail<br />Systems Management<br />
  • 13. Fortune 50 Investment Bank: “Siloed” Applications and Monitors<br />
  • 14. Fortune 50 Investment Bank: Single Pane of Glass centralizes information and enables provides a framework for deep drilldown<br />Single Pane of Glassextends existing monitors & enables drill down<br />
  • 15. Application Performance Summary<br />
  • 16. Architectural View<br />
  • 17. SL’s RTView Solutions<br />Application PerformanceMonitoring<br />MiddlewareMonitoring<br />© 2011 SL Corporation<br />16<br />
  • 18. Effective Application Monitoringrequires visibility into the entire stack<br />Trade Execution<br />Trade Settlement<br />ClientInteraction<br />Application Tier<br />.NETComposite Applications<br />Oracle, SAP, Other Packaged Apps<br />J2EECompositeApplications<br />AppMgmtTools<br />Middleware and Server Tier<br />BusinessProcessManagers<br />MgmtTools<br />Message-OrientedMiddleware<br />Web ServicesApp Servers<br />DB Managers<br />DistributedCaching Systems<br />Hardware and OS Tier<br />Servers<br />Network<br />Desktops<br />SystemMgmtTools<br />Storage<br />SL Monitoring competency<br />
  • 19.
  • 20. RTView for Application Performance Monitoring<br />Applications & Infrastructure<br />Retail Store Operations<br />User Experience<br />Single Pane of Glass<br />SLA Performance<br />Services & Infrastructure<br />Application-centric Web Server Farms<br />Application-centric<br />Transportation & Logistics<br />

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