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Monitoring of Applications for Performance                                   and Availability                             ...
Presenters                                              Stephan Janssen                                              Found...
Agenda         Application Support Challenges         Parleys.com         RTView for APM© 2012 SL Corporation. All Rights ...
Application Support Teams         “Need to find the bad guy”         “The system is slow. It’s your app. Fix it”         “...
Software performance and availability is critical        BUT      Applications are                 custom                 ...
“Everybody has monitoring”          True. However:                1. Highly siloed, does not provide end to end visibility...
Effective Application Performance Monitoring        Enables proactive monitoring and alerting:        • Provides access to...
Effective Application Performance Monitoring        Also provides:        •         Comprehensive, deep-dive analytics    ...
Effective Application Monitoring        Requires visibility into the entire stack                                         ...
Parleys.com© 2012 SL Corporation. All Rights Reserved.   10
Parleys.com Architecture© 2012 SL Corporation. All Rights Reserved.   11
RTView – Parleys Overview© 2012 SL Corporation. All Rights Reserved.   12
RTView GlassFish Server Heatmap© 2012 SL Corporation. All Rights Reserved.   13
RTView GlassFish Server Summary© 2012 SL Corporation. All Rights Reserved.   14
RTView JVM Heatmap© 2012 SL Corporation. All Rights Reserved.   15
RTView Alerts© 2012 SL Corporation. All Rights Reserved.   16
RTView for APM Introduction                                              •   Real-Time Application Monitoring             ...
Monitoring Architecture                                        RTView for APM Architecture – Conceptual View           App...
Develop custom Monitoring Views using RTView Builder        Rapid display and GUI            development         Applicati...
Develop custom Monitoring Views using RTView     OOCL World WideShipment Tracking         Hospitality Card application at ...
Broad Range of Application Monitoring Customers        •      Typical large implementation,               distributed over...
Custom Monitoring of Application Metrics        • Drilldown to detail level metrics          showing internal metrics from...
Drilldown to Detailed Application Metrics        • Drilldown to Single Service          Summary view                  – Ap...
RTView Demo© 2012 SL Corporation. All Rights Reserved.   24
Questions and Next Steps        Visit www.sl.com        Request evaluation of RTView        Schedule a demo or briefing   ...
Thank you!        Recording and presentation will be emailed to you© 2012 SL Corporation. All Rights Reserved.            ...
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Monitoring of Web Applications and GlassFish for Performance and Availability – a Parleys.com use Case

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Stephan Janssen – Founder of Parleys.com, BeJUG and Devoxx – shared his experience in monitoring of their web application infrastructure using the RTView platform. Learn how the Parleys team was able to get better visibility into potential performance hotspots in their web applications from monitoring their GlassFish application servers and associated JVM processes resulting in better user responsiveness on the Parleys.com website.
Tom Lubinski, the Founder and CTO of SL, discussed how RTView helps application support and operation teams uncover bottlenecks and performance issues reducing their overall support costs and resources to maintain operations. An overview of the product architecture, solution offerings and use cases was discussed.

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Transcript of "Monitoring of Web Applications and GlassFish for Performance and Availability – a Parleys.com use Case"

  1. 1. Monitoring of Applications for Performance and Availability RTView for APM for applications built using GlassFish© 2012 SL Corporation. All Rights Reserved.
  2. 2. Presenters Stephan Janssen Founder Parleys.com, Devoxx and BeJUG www.parleys.com Mark Bloomberg Tom Lubinski Global Account Director Founder, CTO www.sl.com www.sl.com© 2012 SL Corporation. All Rights Reserved.
  3. 3. Agenda Application Support Challenges Parleys.com RTView for APM© 2012 SL Corporation. All Rights Reserved. 3
  4. 4. Application Support Teams “Need to find the bad guy” “The system is slow. It’s your app. Fix it” “What? It performed when I tested it” “Need use case to recreate problem” “Nightly reboots to prevent system slows down”© 2012 SL Corporation. All Rights Reserved. 4
  5. 5. Software performance and availability is critical BUT Applications are custom complex distributed© 2012 SL Corporation. All Rights Reserved. 5
  6. 6. “Everybody has monitoring” True. However: 1. Highly siloed, does not provide end to end visibility 2. Datacenter-centric, not application-centric 3. Multiple levels of information are generally unavailable: • Business metrics • Application Performance metrics • Infrastructure metrics© 2012 SL Corporation. All Rights Reserved. 6
  7. 7. Effective Application Performance Monitoring Enables proactive monitoring and alerting: • Provides access to all necessary data • Extends existing monitors and tools • Presents application-centric, intuitive views of information© 2012 SL Corporation. All Rights Reserved. 7
  8. 8. Effective Application Performance Monitoring Also provides: • Comprehensive, deep-dive analytics • Historical analysis and baselining • Configuration and customization capabilities© 2012 SL Corporation. All Rights Reserved. 8
  9. 9. Effective Application Monitoring Requires visibility into the entire stack Dependency Application Mapping Automated Tier App Views Middleware Single Pane Component & Server Tier of Glass Deep-Dive Hardware Infrastructure & OS Tier Systems Detail Management© 2012 SL Corporation. All Rights Reserved. 9
  10. 10. Parleys.com© 2012 SL Corporation. All Rights Reserved. 10
  11. 11. Parleys.com Architecture© 2012 SL Corporation. All Rights Reserved. 11
  12. 12. RTView – Parleys Overview© 2012 SL Corporation. All Rights Reserved. 12
  13. 13. RTView GlassFish Server Heatmap© 2012 SL Corporation. All Rights Reserved. 13
  14. 14. RTView GlassFish Server Summary© 2012 SL Corporation. All Rights Reserved. 14
  15. 15. RTView JVM Heatmap© 2012 SL Corporation. All Rights Reserved. 15
  16. 16. RTView Alerts© 2012 SL Corporation. All Rights Reserved. 16
  17. 17. RTView for APM Introduction • Real-Time Application Monitoring • Visibility into Health State of Critical Applications – Are all components working properly? – Are they performing fast enough? – How do I fix it if something goes wrong? • Specializing around Application and Middleware Tier© 2012 SL Corporation. All Rights Reserved. 17
  18. 18. Monitoring Architecture RTView for APM Architecture – Conceptual View Applications Middleware© 2012 SL Corporation. All Rights Reserved. 18
  19. 19. Develop custom Monitoring Views using RTView Builder Rapid display and GUI development Application developed data model and custom views for application MBeans© 2012 SL Corporation. All Rights Reserved. 19
  20. 20. Develop custom Monitoring Views using RTView OOCL World WideShipment Tracking Hospitality Card application at Financial Services Harrah’s casino gaming tables Tax Season at Intuit PJM Real-time Energy Pricing Banking application in Korea© 2012 SL Corporation. All Rights Reserved. 20
  21. 21. Broad Range of Application Monitoring Customers • Typical large implementation, distributed over several regions with many custom applications • Heatmap View showing current state of entire system – size represents number of servers for application • Color represents how close metric is to SLA – large red boxes are worst – drilldown to detail© 2012 SL Corporation. All Rights Reserved. 21
  22. 22. Custom Monitoring of Application Metrics • Drilldown to detail level metrics showing internal metrics from each application • Sophisticated history and alert view allows fine-tuning of thresholds for each metric© 2012 SL Corporation. All Rights Reserved. 22
  23. 23. Drilldown to Detailed Application Metrics • Drilldown to Single Service Summary view – Application Metrics – JVM – Middleware – System© 2012 SL Corporation. All Rights Reserved. 23
  24. 24. RTView Demo© 2012 SL Corporation. All Rights Reserved. 24
  25. 25. Questions and Next Steps Visit www.sl.com Request evaluation of RTView Schedule a demo or briefing Contact: Mark Bloomberg, mark.bloomberg@sl.com© 2012 SL Corporation. All Rights Reserved. 25
  26. 26. Thank you! Recording and presentation will be emailed to you© 2012 SL Corporation. All Rights Reserved. 26
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