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Next Generation Career Centers Model

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Stacy Fowler presents an overview of how the Next Generation Career Center model flows for large Missouri Career Centers at MAWD

Stacy Fowler presents an overview of how the Next Generation Career Center model flows for large Missouri Career Centers at MAWD

Published in: Career, Business

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  • 1. Next Generation Career CenterPractical Applications For A Large Career Center
  • 2. SLATE’s NGCC ModelWe will share SLATE’s Best Practices in: Customer Flow Assessments/Product Box Toolbox Training/Staff Development Tracking/Quality Assurance Helping Staff Cope With New Stresses Service To Populations With Special Needs
  • 3. Six Core Areas: 1. Staff Assisted Job Search Services 2. National Career Readiness Certificate 3. Assessments 4. Workshops 5. Resume Development Assistance 6. Training
  • 4. Skills Upgrade & Community Referrals  On-The-Job Training  Work Ready  FastTrac  Incumbent Worker Training  Go Network/ Bounceback  Business Person’s Between JobsJob Search Assistance Job Clubs Job Leads  Occupational Specific Clusters Job Referrals  Guest Speakers Job Development  Courtesy Interviews Job Matching  Job Shadowing Applicant Pre-screening  SETS Networking Recruitment Events  SLJM Boot Camp
  • 5.  Agency Wide and Team Meetings Staff Feedback Team Mentoring Current Issuance Updates Feature a Product of the Month Set Benchmarks
  • 6.  Not In Toolbox It Didn’t Happen Toolbox Clickology Core/Intensive/Training Services Customer Engagement to extend core enrollment dates Service Mix of the Six Core Product Box Areas Program/Staff Metrics Development
  • 7.  Open Door Policy Employee Assistance Program (EAP) Retraining – Webinars – Staff Development Team Meetings Team Mentoring
  • 8.  In-House Services (i.e. Equipment, Materials) • Overview DVD with Signing • Ubi-Duo • TTY Relay Phone System • Magnified Computer Screen & Large Keyboard Language Select Telephone Interpreting Services Community Partners • MERS/Goodwill • Independent Center • JESS
  • 9. Stacey Fowler Adult Services Manager - Skills/Jobs Team Leader SLATE MO Career Center - Downtown1520 Market Street, 3rd Floor, Ste., 3029, St. Louis, MO 63103 (314)-657-3523 Fax (314) 589-8027 E-mail: sfowler@stlworks.com Website: http://stlouis-mo.gov