Digital Divide Data
Creating & Shaping New Job
Markets Suitable for a 21st Century
– DDD’s Experience
Key Facts and Figures
Founded: 2001 (Kenyan office is 2 years old!)
Office Locations: Cambodia, Laos, Kenya
and U.S.A. (New York and San Francisco)
Structure: Hybrid non-profit/for-profit
Incorporated in California as non-profit public benefit corporation to facilitate the
creation of sustainable jobs and educational opportunities in developing countries.
U.S. non-profit owns for-profit entities in Cambodia, Laos and Kenya.
12-member board of directors provides oversight.
Achievements & Recognitions
• Top 100 Best NGOs
• The Global Journal
• 2013 3s Award
• The Global Sourcing Council
• Kenya Vision 2030 Award for Best BPO 2012
• Most Innovative Education & Training Award 2013
DDD Kenya is 2 years old!
• Registered March 2011
• Recruits economically disadvantaged young people
from Nairobi slums and the hearing impaired
• Excellent reputation in Kenya
– Forbes Africa cover (Feb 2012)
– Most Innovative BPO Award (March 2012 & 2013)
– Most Innovative (Training & Education) Award
• Currently employing 230 DMOs (116M/114F)
The Cycle of Poverty
Born in a country with no access to opportunity, it is very difficult to rise
out of poverty.
1. Children are born
into poor families.
2. They drop out of
school to support their
3. Poverty persists for
the next generation.
Breaking the Cycle of Poverty
DDD breaks the cycle of poverty by training, employing and giving talented,
poor youth access to better opportunities.
DDD’s Work / Study Program
DDD’s intensive program empowers youth with the skills to transform their lives.
Half are young women; 10% are youth with disabilities.
1. Recruitment 2. Training
3. Employment 4. Graduation
DDD graduates earn a greater annual income than other high
school graduates—and even better than college graduates—
most of whom come from middle and upper class families.
Shown here are the Cambodian Socio-Economic Survey data for the average
income of high school graduates—and college graduates—in Cambodia, compared
to income data for DDD program graduates in Cambodia and Laos.
As might be expected with higher incomes, the survey data also
shows that savings increase significantly for program graduates.
Growth, Goals & Partnerships – DDD Kenya
• Established a strong recruitment & training
program with the help of 15+ Social Mission &
• 101 students are in the university while 44 are
in community colleges(145/230); We hope
this number will double by January 2014.
• Overall, looking forward to 3000 DMOs in the
next 5 years.