SITA Lab Overview
Aviation ICT Forum 2013
Goa, India
By: STEPHANE CHEIKH
Innovation Manager, SITA Lab
SITA Lab
3 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
AGENDA
Big Data
API Platform
iTravel & Mobile
Tablets fo...
SITA Lab
4 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
Big Data & Predictive Analytics
Sydney Airport Big Data ...
SITA Lab
Sydney Airport Big Data PoC
• Predicting passenger flows and queues in the future
• Using sensor fusion and all d...
Immigration Events
Car Park Events
General Aviation
Runway usage
Runway mode
• Wheels down – Block Time
• Remote Stand Bus...
11
11
1
1
1
1
1
11
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
11
1
1
1
1
1
1
111
1
1
1
1
1
1
1
11
1
1
1
1
1
1 1
1
1
1 1
1
1
1
1...
Sample Outcomes
Total Pax Counts
2 Predicted Flows
Bag Delivery Forecast
Transit Gate Estimations
Exit Flow Forecast
1
6
5...
SITA Lab
9 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
API Platform
Developer.aero
SITA Lab
Beyond the Browser
Multiplication of touch points
| Aviation ICT Forum 2013 | Confidential | © SITA 201210
Past
N...
SITA Lab
Boarding Pass API
11 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
FEATURES
• Apple Passbook, Samsung Wa...
SITA Lab
12 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
iTravel
Mobile Centre of Excellence
SITA Lab
Started in 2008
13 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
Kiosk
Symbian
SITA Lab
5 years later: iTravel
14 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
• Native applications for
best u...
SITA Lab
iTravel Key Features
Shopping
Booking
Check-in
Airline Information
Customer Journey
Flight Information
Baggage Tr...
SITA Lab
16 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
Tablets for Airport Services
PoC with Airports
SITA Lab
WorldTracer Tablet
• Allows MH ground
handlers at KLIA to
assist travelers with
lost/delayed baggage
• 6 agents w...
SITA Lab
Queue Busting Tablet
• 2 months trial
• 2 agents with Android tablets &
Zebra printers
• About 30 to 50 check-in ...
SITA Lab
19 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
In the coming future
Areas of Focus
SITA Lab
Wearable Computing & Devices
20 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
SITA Lab
Wearable Computing & Devices
21 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
SITA Lab
Wearable Computing & Devices
22 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
SITA Lab
Internet of Things
Stick sensors in physical place —
such as duty free — and app users
will benefit from personal...
SITA Lab
Future Passenger Biometrics
SITA Lab
Robotic Use for Airport
25 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
SITA Lab
Drone/Copters Use for Airport
26 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
SocialDrones:
> Airport &...
SITA Lab
Believe you can
and you’re halfway there.
–Theodore Roosevelt
India Aviation ICT Forum 2013 - Stephane Cheikh, Innovation Manager, SITA Lab
Upcoming SlideShare
Loading in …5
×

India Aviation ICT Forum 2013 - Stephane Cheikh, Innovation Manager, SITA Lab

553 views
412 views

Published on

PANEL 4: Aviation innovation – Supporting your passengers and sustaining your business - How emerging technologies can create new business opportunities – Stephane Cheikh, Innovation Manager, SITA Lab

Published in: Technology, Business, Sports
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
553
On SlideShare
0
From Embeds
0
Number of Embeds
6
Actions
Shares
0
Downloads
13
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

India Aviation ICT Forum 2013 - Stephane Cheikh, Innovation Manager, SITA Lab

  1. 1. SITA Lab Overview Aviation ICT Forum 2013 Goa, India By: STEPHANE CHEIKH Innovation Manager, SITA Lab
  2. 2. SITA Lab 3 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 AGENDA Big Data API Platform iTravel & Mobile Tablets for Airport Services …In the near future
  3. 3. SITA Lab 4 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 Big Data & Predictive Analytics Sydney Airport Big Data PoC
  4. 4. SITA Lab Sydney Airport Big Data PoC • Predicting passenger flows and queues in the future • Using sensor fusion and all data available • Including capacity model Note: Sydney airport is a SITA iFlow customer with WIFI geo-location 5 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  5. 5. Immigration Events Car Park Events General Aviation Runway usage Runway mode • Wheels down – Block Time • Remote Stand Bussing(s) Geo Data Events Bag Reclaim First & Last Bag Time Restroom Usage Traffic Data Arrivals Departure • Retail spent • Lounge access Sample Data Inputs
  6. 6. 11 11 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 11 1 1 1 1 1 1 111 1 1 1 1 1 1 1 11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 • WIFI Geo Device Detection • Thermal People Detection • Barcode Tag Scan • Bluetooth Detection Sensor Data Sensor Fusion
  7. 7. Sample Outcomes Total Pax Counts 2 Predicted Flows Bag Delivery Forecast Transit Gate Estimations Exit Flow Forecast 1 6 5 3 4 Roster Recommendations
  8. 8. SITA Lab 9 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 API Platform Developer.aero
  9. 9. SITA Lab Beyond the Browser Multiplication of touch points | Aviation ICT Forum 2013 | Confidential | © SITA 201210 Past Now: Social Networks iGoogle Mobile Browser Tablet eBook Reader iOS BlackberryAndroid Windows Phone ? Past:
  10. 10. SITA Lab Boarding Pass API 11 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 FEATURES • Apple Passbook, Samsung Wallet & NFC • Distribution via SMS, email or app integration • Support for push notifications • Barcode signing options and TSA Pre™
  11. 11. SITA Lab 12 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 iTravel Mobile Centre of Excellence
  12. 12. SITA Lab Started in 2008 13 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 Kiosk Symbian
  13. 13. SITA Lab 5 years later: iTravel 14 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 • Native applications for best user experience • Fastest way to search for and book a ticket! • Simple multi-passenger check-in • Push-notifications • World-class UX design • Optimized to latest OS & device features
  14. 14. SITA Lab iTravel Key Features Shopping Booking Check-in Airline Information Customer Journey Flight Information Baggage Tracing 15 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  15. 15. SITA Lab 16 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 Tablets for Airport Services PoC with Airports
  16. 16. SITA Lab WorldTracer Tablet • Allows MH ground handlers at KLIA to assist travelers with lost/delayed baggage • 6 agents with iPad tablets and 6 Zebra iMZ320 printers • About 30 to 50 WTR reports daily 17 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  17. 17. SITA Lab Queue Busting Tablet • 2 months trial • 2 agents with Android tablets & Zebra printers • About 30 to 50 check-in per day 18 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  18. 18. SITA Lab 19 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 In the coming future Areas of Focus
  19. 19. SITA Lab Wearable Computing & Devices 20 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  20. 20. SITA Lab Wearable Computing & Devices 21 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  21. 21. SITA Lab Wearable Computing & Devices 22 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  22. 22. SITA Lab Internet of Things Stick sensors in physical place — such as duty free — and app users will benefit from personalized micro- location based notifications & actions 23 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  23. 23. SITA Lab Future Passenger Biometrics
  24. 24. SITA Lab Robotic Use for Airport 25 | Aviation ICT Forum 2013 | Confidential | © SITA 2012
  25. 25. SITA Lab Drone/Copters Use for Airport 26 | Aviation ICT Forum 2013 | Confidential | © SITA 2012 SocialDrones: > Airport & Airline Disaster Management > Emergency Situations Monitoring
  26. 26. SITA Lab Believe you can and you’re halfway there. –Theodore Roosevelt

×