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The airline industry has been the leader in driving innovation through technology - invented B2B e-commerce, revolutionizing the way airlines sell tickets, book seats, etc.
The industry has not followed up on these innovations. We've fallen behind because, today, we're still using the same legacy systems.
It's time for another leap forward to revolutionize the way the industry works by using IT to drive innovation.
Tomorrow's Problems – To Be Solved: Patrick Naef, Divisional Senior Vice President IT, The Emirates Group / dnata