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Focus on growth and evolution. Passenger processing is customer service - important to make the passenger journey as pleasant as possible.
Airport technology needs to meet the expectations of today's tech-savvy passengers. Constant focus to make sure they're connected and informed at every step of their journey through the airport.
San Diego Regional Airport is committed to providing innovative solutions to customers, passengers, airlines, concessions and others. And to provide a memorable experience.
Ground to break includes: location-specific technology to assist passenger journey; redefining check-in process; innovative ways to delight customers.
Airport provides flight information, baggage information, self-service check-in and re-accommodation. For international passengers, airport provides global entry, and planning to provide automated passport control (APC) kiosks.
"Just-in-time" information. Collaborative relationship with tenants to ensure airport services meet their business needs.
More Ground To Break – The CEO Perspective - Part 1:
Thella Bowens, President/CEO, San Diego County Regional Airport Authority