SISLink10 - Vancouver 2010 Olympic IT project - Kay Hooghoudt (Atos Origin)
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SISLink10 - Vancouver 2010 Olympic IT project - Kay Hooghoudt (Atos Origin)

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    SISLink10 - Vancouver 2010 Olympic IT project - Kay Hooghoudt (Atos Origin) SISLink10 - Vancouver 2010 Olympic IT project - Kay Hooghoudt (Atos Origin) Presentation Transcript

    • Vancouver 2010 Olympic IT Project Kay Hooghoudt, Directeur Onderwijs
    • 2 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Worldwide IT Partner of the Olympic Games Long-term relationship based on trust and proven performance » Worldwide IT Partner (TOP) since 1998 to 2016 » Long term partner : Involvement since Barcelona 1992 Olympic Games
    • 3 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment The Olympic Games by the Numbers Global audience: 4 billon viewers in 220 countries and territories
    • 4 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment IT Challenges at the Olympic Games »Highly visible and critical »Immovable Deadline – No second chance »Complex project management Complex systems, many dependencies Leading a Consortium of partners and suppliers Integration of cultures, ways of working »Information Security Heterogeneous environment Real Time Risk Management »Knowledge capture, management and transfer »Operations Readiness Quick staffing ramp-up close to the Games Training Huge deployment in short period of time »Green
    • 5 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment » Key services » Integration (Design, Build, Test and move to Operation) - To lead the partners in the creation of a robust end-to-end solution Project Management, Business consulting, Architecture design, end-to-end Testing » Operations (Run) - To deploy and manage the infrastructure and systems during the games IT facilities management : Integration lab, Helpdesk, Technology Operation Center, Data Centers, Equipment Factory Service management: systems monitoring and support, Central and Venue staffing & training » IT Security (Protect) - To integrate security into all levels of the IT infrastructure & organization Risk modeling, Risk mitigation strategy, Architectural and Systems hardening principles, Identity Management, Real time security monitoring with SIEM technologies, Incident Management » Key systems » Games Management Systems - To support the planning and operations of the games Accreditation, Workforce Management, Transportation, Arrivals & Departures, Sport Entries & Athletes Qualifications, and Medical. » Information Diffusion Systems - To deliver real-time results to the media and participants Media intranet (Info 2010), Commentator Information System (CIS), Internet Data Feed, News Agencies feed (WNPA) Our Mission as Worldwide IT Partner Design, Deliver and Manage the Games IT Systems on time & on budget
    • 6 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Going for Green Contributing to sustainable Olympic Games Sustainability Star in Vancouver » We help the Vancouver Organizing Committee (VANOC) achieve its goals to make these Games as environmentally responsible as possible through our technology solutions: Virtualization Remote Info 2010, and Remote CIS Online Volunteer portal and Accreditation System Resulting in: Energy savings Reducing emissions Enhanced access of information via online portals
    • 7 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Games Management Systems Supporting the logistics behind the Games Games Management Systems Games Management Systems Sport Entries & Qualification Medical Encounters Workforce Management Transportation Accreditation Arrivals & Departures
    • 8 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Information Diffusion Systems Relaying real-time results and information to the world - on any channel 8 VENUECENTRAL Timing & Scoring Central Systems On Venue Results Venue Print Print Distribution System Distributed Printing Printed Reports Info 2010 Scoreboard Venue Commentator Information System (CIS) TV Graphics Central Commentator Information System (CIS) TV Viewers 8 Remote CIS World Services Data Services Internet, Mobile Press Agencies & Broadcasters Remote Info 2010
    • 9 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Project Phases * IT Resources (including committee, volunteers and partners) On-site staff (*) 2005 20092006 2007 2008 2010 » Master Plan » Responsibilities Matrix » Business Requirements » Systems Infrastructure » Test Lab » Build Systems » Build Testing Facilities » Integration Tests » Acceptance Tests » System Tests » Test Events » Venue Deployment » Technical Rehearsals » Olympic Games » Paralympic Games PlanPlan DesignDesign BuildBuild TestTest OperateOperate 15 30 150 300 2,500 February 12, 2010 @ 6:00 PM
    • 10 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Vancouver 2010 Technology Partners Hardware Wireless communication equipment AV/TV/Video Equipment Timing, Scoring Systems & Services Telecommunications Film/Photographics & Imaging Network devices Servers Power Generation & Distribution Atos Origin leads a consortium of technology companies, without contractual relationship, thanks to a strong program management (shared objectives, detailed master plan, clear roles & responsibilities, matrix of communications, knowledge transfer).
    • 11 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment End-to-End Testing An important success factor » 60+ applications from suppliers worldwide » Synchronizing 100+ deliveries & compatible code » Management and control of Defects Testing environments Numerous and varied ITL activities The Challenges » A purpose-built Test Lab, 500 m2, with 23 cells » A dedicated Testing team (60+ people including partners) » A comprehensive multi-faceted test program » Strict test procedures and defect tracking » 100,000+ hours of testing; 9,000+ test cases: happy vs. unhappy path » Support from Technical Services and Operations » Communication & Coordination The Answers
    • 12 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Then comes the crunch time …
    • 13 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment » IT Implementation PC Factory - Configuration and distribution of 10,000 IT Devices Software Distribution - Remote management of all games equipment » Venue Operations: 1500+ staff 80 VITM and Assistants Helpdesk supervisor, Copiers, printers, servers, network, IT technicians IDS managers Largest venues: XXX (XX), IBC (60), Village (100) Roaming support teams » Central Operations Incident Management Change Management Disaster Recovery and Crisis management Monitoring Staffed 24/7 during operations 130+ positions covering IT, Telecom, hardware, Internet,… Operations Management
    • 14 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Technology Operations Centre Technology Operations Center Technology Operations Center International Broadcasting Centers International Broadcasting Centers Main Press Centers Main Press Centers Equipment Deployment Center Equipment Deployment Center Uniform Accreditation Center Uniform Accreditation Center Olympic Village Olympic Village Primary and Secondary Data Centers Primary and Secondary Data Centers VenuesVenuesVenuesVenues
    • 15 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment The Vancouver 2010 Paralympic Games » 10 days of competition (March 12-21) » 1,350 athletes and teams officials » from 44 countries » 5 sports , 64 medal events » 4 competition venues » 250,000 ticket holders » 7,000 volunteers » 1,300 media and broadcasters
    • 16 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Programma “Olympisch Excelleren” 2010- 2012 (De Opdrachtgever maakt uiteindelijk de keuze..) i] The delegation expresses its thanks to Atos Origin for the opportunity to visit the TOC….
    • 17 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment SURF Whitepaper: 1. Operational Excellence before innovation 2. Partnership based on trust 3. Awareness of importance of project phases and milestones 4. Testing everything, from systems to people
    • 18 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment Olympisch Excelleren Het programma voor een GOUDEN implementatie!
    • 19 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment …. including managing multisourcing – need for service integration Business MSI Internal Team Managed Service Integration (MSI): “This requires an excellent retained organisation to govern the IT domain”
    • 20 Delivering Excellence >> IT Project for Olympic Games – Parallel with the Education Environment