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Company Presentation  Company Presentation Presentation Transcript

  • Full service e-Commerce provider since 1997
  • Our Business
    • SHARIS builds new sales channels and operates online shops for its customers:
  • Serving international brands since 1997
    • eCommerce Outsourcing:
  • Why outsource your e-Commerce to SHARIS ?
    • Fast implementation
      • Average time to market is 3 months (from first meeting to the opening of the sales channel)
    • Cost efficient
      • Limited upfront investment compared to other sales channel
      • Reliable budgeting
    • Limited internal resources mobilization
      • SHARIS teams take care of everything. And handles peaks for you
    • Access to up-to-date technology
      • You benefit from the latest platforms improvements
  • Have the value chain implemented within 3 months ! Platform infrastructure Online marketing Sales processing eChannel Management Logistics and delivery Catalog Management CRM Interface Google optimization eMail campaigns Datamining Webcontrolling Online PR Finance controlling Contract management Business Requirements Content Integration Prices and taxes computation Customer Catalog integration Supplier catalog integration Sales back office Payment processing Quote creation and status Discount promotions User rights definition Multi-lingual support Platform Strategy Platform Operations Front-end design Security (Payment / Data) ERP interface Asset management Logistics & process Mngt. Quality assurance Interface logistics Returns management Warehousing management Inbound call center
  • SHARIS Method: eCommerce PLAN - BUILD - RUN
    • PLAN
      • Proven strategies, no experiments
      • Excellence in requirement analysis and project planning
      • Reliable controlling instruments
    • BUILD
      • Process d efinition and harmonization: sales / marketing / logistics / customer care
      • Development of the technical infrastructure: shop, control modules, databases
      • Configuration of the interfaces to ERP-, CRM- and logistic-systems
      • Complete testing and „Go Live“
    • RUN
      • Perform all commercial, administrative, financial and logistic tasks
      • Secured quality and customer satisfaction through permanent monitoring
    • SHARIS
      • operates your own online Shop
      • manages customized online catalogues for key customers
      • secures the listing of your offering (products or services) in key Marketplaces, EDI-Catalogues, spezialized online retailers:
    RUN phase: SHARIS accelerate your business
  • Unique Selling Points (USP‘s)
    • For YOUR customers
      • Parameter based catalogues and prices  frame contracts
      • Ordering of complex industrial products or services through configurators and compatibility finders
      • Customized approval steps and rights
    • For a more effective service
      • Our customer support center has an overview of all customer informations and each purchase order
      • Sales backoffice accesses further relevant information like credit checks, A/B/C classification for individual order releases, etc….
    • For better fullfilment processes
      • Payment gateway for automated payment processing on an international basis
      • Interface to logistics-systems to manage availabilities and inventories
      • Management of invoicing, cash retrieval and customer accounting
  • SHARIS: A strong team at your service
    • 31 high-profile specialists
        • PLAN : Project managers to to help you define your needs
        • BUILD : Software architects, shop developers, usability experts and content managers
        • RUN : Backoffice-professionals, to manage billing, logistics and interface with your internal systems and reportins
    • Outside experts
        • International Tax and legal topics as well as logistics and online marketing strategies outside of Europe are covered by specialized partners
  • Contact person Arnaud BECUWE Managing Director SHARIS GmbH Maxstraße 3a 13347 Berlin Fon: +49 30 / 69 80 80 84 Fax: +49 30 / 69 80 80 60 [email_address] www.sharis.de