SDL honors Tahzoo for continuous innovation in orchestrating the customer experience

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SDL has today announced customer experience management firm Tahzoo as the Content Management Technologies (CMT) division’s Partner of the Year.

SDL has today announced customer experience management firm Tahzoo as the Content Management Technologies (CMT) division’s Partner of the Year.

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  • 1. SDL honors Tahzoo for continuous innovation in orchestrating the customer experienceMaidenhead, U.K.March 14 2013SDL Content Management Technologies Names Tahzoo Partner of the YearSDL (LSE: SDL) has today announced customer experience management firm Tahzoo as the Content ManagementTechnologies (CMT) division’s Partner of the Year. The award reinforces an already vibrant community of partnersand technology alliances introduced in 2012 as SDL’s Global Multinational Alliance and Partners (GMAP). Thisaward recognizes innovation, creativity and thought leadership by prestigious members of the program andemphasis on SDLs strategic focus on customer experience management.The ability to deliver locally relevant customer experiences is becoming a crucial differentiator for globalbusinesses. By enabling customers to control their entire digital content ecosystem – whether through contentcreation, content management, multi-channel distribution or any other content-related task – SDL is puttingcustomer experience at the forefront of how businesses today drive loyalty and increase sales.“As SDL focuses on customer experience management, we couldn’t think of a partner more deserving of thisinaugural award than Tahzoo,” said Jan Jaap Kolleman, CEO of SDL’s Content Management Technologies division.“Tahzoo has an innovative and creative approach toward simplifying common challenges businesses have. Withtheir expertise and laser focus on the needs of their customers, companies around the globe are now realizingwhat it’s like to take customer experience management to the next level.”With a dedicated staff of experienced SDL professionals in North America, Tahzoo has helped some of the world’smost renowned Fortune 500 companies orchestrate customer experience management using SDL solutions bycombining the engineering rigor of a technology firm with the creative innovation of a digital marketing agency.The company has three business divisions dedicated to SDL solutions, including Consulting, Managed Services andCustom Software development.“Tahzoo was founded to advance customer experience management. We made a very conscious decision todedicate ourselves to helping our clients understand who their customers are, what to say to them next and howto engage them in an omni-channel, multi-device, always connected world,” said Brad Heidemann, Chief ExecutiveOfficer and founder of Tahzoo.
  • 2. “We looked at the landscape of technology solutions that enabled relevant, engaging and persuasive customerexperiences. We believe, SDL not only provides the most complete set of solutions, but does the best job ofintegrating its software. We look forward to expanding our partnership with SDL, working closely with our mutualcustomers, as well as the company’s product and strategy teams.”About TahzooTahzoo is a customer experience management agency that empowers the Global 1000 to create and delivercustomer experiences that are engaging, relevant and persuasive across all digital channels and devices. Thecompany was founded in 2010 and employs one of the largest teams of SDL Tridion professionals in NorthAmerica. As a leader in customer experience management, Tahzoo is a pioneer in Enterprise Marketing Platformimplementations, managed services and optimization.About SDLSDL enables global businesses to enrich their customers’ experience through the entire customer journey. SDL’stechnology and services help brands to predict what their customers want and engage with them across multiplelanguages, cultures, channels and devices.SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42out of the top 50 brands work with SDL. For more information, visit www.sdl.com.ContactGolinHarris for SDL (Americas) – Mary Placido+1 415 318 4375mplacido@golinharris.comSDL – Mary Galoski Parsons+1 781 756 5454mparsons@sdl.comSDL Europe and Corporate Headquarters - Vicky Ryce+44 (0)7792 662213vryce@sdl.comTahzoo – John Kottcamp+1 425 829-1045john@tahzoo.comKnow more on: Automated Translation Global Communication Global Information Management