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SDL Creates New Revenue Opportunities for the Text Analytics Industry
 

SDL Creates New Revenue Opportunities for the Text Analytics Industry

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SDL today announced that its machine translation (MT) solution – SDL BeGlobal® - can now be seamlessly integrated with text analytics solutions, dramatically enhancing businesses’ ability to ...

SDL today announced that its machine translation (MT) solution – SDL BeGlobal® - can now be seamlessly integrated with text analytics solutions, dramatically enhancing businesses’ ability to track and monitor global customer sentiment and business trends.

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    SDL Creates New Revenue Opportunities for the Text Analytics Industry SDL Creates New Revenue Opportunities for the Text Analytics Industry Document Transcript

    • SDL Creates New Revenue Opportunities for the Text Analytics IndustryMaidenhead, U.K.March 11 2013From Big Data to Big Language, SDL machine translation drives global customer experience management byenabling customer insights and analysis across languagesSDL (LSE: SDL) today announced that its machine translation (MT) solution – SDL BeGlobal® - can now beseamlessly integrated with text analytics solutions, dramatically enhancing businesses’ ability to track and monitorglobal customer sentiment and business trends. With the ability to translate multilingual content such as socialmedia, web content and enterprise data in real-time, businesses can now rapidly identify and quickly respond tocritical global trends and customer insights, allowing these organizations to improve sales, increase ROI andenhance the customer experience.The global text analytics market is currently valued at $1 Billion and rapidly growing. Fueled by Big Data,marketplace globalization and the eruption of web and social media content, executives are seeking new solutionsto capture more customer insight to support business decisions. Text analytics providers must now be capable ofprocessing and analyzing massive amounts of multilingual data to accommodate customer demand.SDL BeGlobal machine translation translates billions of words each month, and is uniquely positioned to solve thisBig Data, Big Language problem by providing text analytics organizations with an enterprise-grade cloud offeringthat automatically translates structured and unstructured information across more than 80 languagecombinations. This information can then be analyzed by text analytics solutions, enabling companies to accessglobal customer insights and business trends, and in turn enhance the customer experience they provide. As partof the SDL Language Platform, SDL BeGlobal is architected to be integrated with text analytics solutions, enablingthese providers to deliver a global business intelligence platform without additional R&D investment.“With the growth in global business and the accessibility of online information, we now have a much greater needto access and analyze data from multiple languages,” said Jean-Francois Damais, Deputy Managing Director,Loyalty Global Clients Solutions at Ipsos. “As a company focused on innovation and dedicated to our clients’successes, we deployed SDL BeGlobal machine translation to further improve our research insights and bring newvalue to our customers.”
    • Today, SDL BeGlobal is used by multiple companies in the text analytics industry, including: Ipsos MORI forpredictive analytics, Raytheon BBN Technologies for broadcast monitoring and web content monitoring, Zylab foreDiscovery, SDL for social intelligence, Next IT for identification of user intent and Expert Systems for semanticintelligence.Brian Otis talks about Text Analytics and CXMHave your own Big Language challenges for text analytics? Download the latest whitepaper: Big Data and TextAnalytics - Solving the Missing “Big Language” Linkhttp://www.sdl.com/campaign/lt/wp/big-data-text-analytics.htmlHear what customers are saying about SDL’s solution for text analyticshttp://www.sdl.com/campaign/lt/multilingual-text-analytics-use-cases.htmlLearn how you can work with SDL to add machine translation to your text analyticssolution: http://www.biglanguage.com/text-analytics/partnering-with-sdl-for-text-analytics/About SDLSDL enables global businesses to enrich their customers’ experience through the entire customer journey. SDL’stechnology and services help brands to predict what their customers want and engage with them across multiplelanguages, cultures, channels and devices.SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42out of the top 50 brands work with SDL. For more information, visit www.sdl.com.
    • ContactSDL Corporate Headquarters - Vicky Ryce+44 (0)7792 662213vryce@sdl.comSDL Americas - Hannah Grap+1 (310)437 7300hgrap@sdl.comKnow more on: Automated Translation Global Communication Global Information Management Translation process management