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4 Aa0 5584 Enw

  1. 1. HP OpenView AssetCenter software Comply. Optimize. Secure.
  2. 2. Companies build value through the delivery of high-quality and cost-effective services. IT organizations are at the forefront of making certain these goals are met. IT is challenged to reduce costs, mitigate security and compliance risks, and provide information to drive business decisions. IT Asset Management plays a major role in addressing these challenges.
  3. 3. Caught between cost and compliance, service level and AssetCenter drives IT operations and decision making by: outsourcers, IT organizations struggle to fully explain the Aligning IT with business objectives value they provide to the business, at almost all major • Measure total cost of ownership levels. In order to solve this problem, your IT group must take a step back and fully evaluate your asset manage- • Directly tie IT cost to business unit consumption ment practices, and make a deliberate effort to evolve • Align business services to their supporting assets those practices to deliver a predictable and valued level and contracts of service. • Gain a common vehicle to communicate IT value to the business Managing IT asset lifecycles • Prepare for and adapt to constant change Enhancing service and reducing asset costs effectively is no longer optional • Effectively manage contracts, leases, license agreements and warranties —it is critical. • Avoid potential penalties by using license management automation • Extend hardware lifecycles • Complete asset and project expense audit tracking At HP, we can help you achieve these objectives. The HP OpenView AssetCenter solution helps your IT team • Enable fixed asset and invoice reconciliation deliver high-quality, cost-effective services. For nearly two Mitigating security and compliance risks decades, organizations around the world have used • Quantify and measure financial compliance risks AssetCenter to enhance service and asset costs, mitigate of IT infrastructure security and compliance risks, and align IT with business objectives. Today, with so much to do and so little time, • Prepare for software audits by using standards and AssetCenter provides your IT team with one of the most automated processes comprehensive solutions for automating and maintaining • Enforce software and hardware standards to enable tight control over your company’s capital investments. system security and continuity • Build a baseline for physical security A foundation for HP OpenView business-based IT HP OpenView AssetCenter serves as the foundation for AssetCenter your IT organization to measure and communicate the Extensive, integrated application suite value it provides to the businesses it supports. In today’s HP OpenView AssetCenter is a lifecycle asset manage- competitive and ever-changing environment, IT demands ment solution with best practices designed to simplify a thorough understanding of the financial, operational your use of the tool and creation of supporting processes. and contractual relationships of assets to allow the Years of experience with customers allows us to provide organization to increase return on its IT investment. your organization with a system that is scalable, adapt- able to your needs and easy to use. 3
  4. 4. Figure 1. Show detailed information on each configuration item. Figure 2. Determine your current license compliance status using AssetCenter. Modular components physical inventory stored in the AssetCenter Portfolio Management module. Software Asset Management also manages entitlement to help control your software usage Portfolio Management costs and promote internal compliance. This level of AssetCenter Portfolio simplifies asset tracking by consoli- control allows for greater software optimization, as the dating assets and each configuration item into a central usage of assets can be attributed and tracked to enforce repository. This repository allows users of all AssetCenter standard rules and policies. applications to view and utilize the information and see relationships to other assets. As servers and applications Key benefits are consolidated, your business units can share utiliza- • Increases software utilization with a powerful tion and allocate costs correctly by using Portfolio’s reconciliation engine powerful configuration options. • Enables software compliance Portfolio is at the heart of every AssetCenter implementa- • Manages entitlement and usage tion. It defines and manages the complex relationships • Facilitates complex software license type management between assets, contracts and costs, providing • Provides usage tracking and reconciliation to allow for consistent and accurate inventory information. greater cost savings Key benefits • Enables management of complex business services Procurement Management • Provides a powerful and customizable workflow AssetCenter Procurement automates and streamlines the engine entire request lifecycle. It verifies each request against corporate approval standards by checking against a • Enhances management of the asset lifecycle catalog of approved assets. It monitors existing stocks • Administers and prioritizes IT projects and and budgets so that requests are filled through available associated costs inventory whenever possible. Users generate and recon- • Provides a strong repository with the ability to model cile purchase orders against assets received from the the assets and their management rules vendor. • Allows multi-source, multi-level reconciliation Key benefits • Controls all procurement processes and enforces Software Asset Management company standards AssetCenter Software Asset Management provides a • Reconciles assets against purchase orders simple, standardized and proactive way to manage • Streamlines the fulfillment lifecycle software license compliance. Using a central repository of existing contracts, Software Asset Management asso- • Integrates with asset, service and supplier catalogs ciates software purchase invoices with each software • Enables out-of-the-box ERP integration license agreement. Contractual and expense data are • Provides comprehensive control over processes through also collected to provide reconciliation reports from the visualization of approval workflow 4
  5. 5. encouraged—to make informed decisions about the Figure 3. Use AssetCenter to measure overall IT expenditures. service and availability levels they request. AssetCenter Chargeback’s flexible design allows your IT organization to issue chargebacks based on multiple events, such as a move, service or asset. Calculations can be based on fixed cost, a percentage of the total cost or usage, and can be easily applied to any entity (i.e. business unit, asset or employee). Key benefits • Helps you to manage expense against individual business units • Provides visibility of expense per cost center • Enables cost recovery through chargebacks of various types of expenses to business units • Allows calculations to be based on fixed cost, a percentage of the total cost or usage, and can be applied to any entity (i.e. business unit, asset or employee) Financial Management Align asset investments for maximum business value. Contract Management The Financial Management module captures, monitors AssetCenter Contracts simplifies, automates and and manages all costs associated with an asset, from improves the business processes related to contract acquisition through retirement. management. It tracks contract terms and conditions AssetCenter Financial Management makes it easy to and sends automatic notifications of important dates, track costs associated with every asset at every stage such as contract expirations. AssetCenter Contracts in its lifecycle, including expenses related to capital also provides critical data that helps your organization and operations. Your IT organization can easily report manage vendor relationships, and it forms the basis on these costs by budget, cost center or total cost of for future planning and negotiations. The result: lower ownership. Financial Management also associates total cost of asset ownership. and reconciles fixed assets with assets in the Portfolio Key benefits module, so your management can fully understand • Manages the asset lifecycle from request and the financial impact of asset service and disposition. procurement through to retirement Key benefits • Uses a powerful, centralized configuration • Enables comprehensive budget management management database (CMDB) to consolidate asset • Defines tax rates and calculates tax liability information and drive service support and delivery processes • Tracks and attributes cost per business unit • Works in conjunction with accounting and ERP systems • Calculates depreciation on fixed asset to enable governmental compliance and reduce audit- • Calculates total cost of ownership at multiple levels ing costs and penalties and over-purchasing (i.e. asset, business service and asset model by category) Cable Management The AssetCenter Cable and Circuit module manages AssetCenter Chargebacks physical network connectivity inside and outside your AssetCenter Chargebacks institutes invoicing and organization’s infrastructure, including your local area chargeback programs to specific business units. This network (LAN), wide area network (WAN), and automated cost-allocation process enables charges to technology for voice and data services. be made consistently and in accordance with business rules. AssetCenter Chargebacks provides maximum The Cable and Circuit module extends the repository in visibility into the financial impact of IT support and AssetCenter by collecting, managing and reporting on services. Your business units are empowered—and information obtained about cable and circuit data throughout the IT asset lifecycle. 5
  6. 6. AssetCenter and beyond Figure 4. Measure and communicate the total cost of ownership of business services. Advanced, scalable architecture HP OpenView AssetCenter is designed for enterprise- class organizations and can scale to meet the most demanding requirements. Supporting a service-oriented architecture, HP OpenView AssetCenter extends its capabilities through direct integrations, out-of-box connectors and web services. Global enterprise organizations also benefit from Unicode, multi-client support, and distributed system capabilities that enable 24x7, “follow-the-sun” asset management practices. An intuitive user interface provides charts, graphs and customizable windows for both Microsoft® Windows® and web client users. Powerful customization and administrative tools AssetCenter provides broad, out-of-the-box functionality, Key benefits as well as extensive tailoring flexibility to adapt to your • Works to reduce contract costs company’s unique processes and requirements, without • Allows IT to manage and understand the physical rela- the need to customize source code. AssetCenter provides tionship between assets and various cross-connections customization and administrative tools for complete • Helps IT manage work orders more effectively system management, including: • A full-featured tailoring toolkit that uses both Basic AssetCenter Web Services and AssetCenter Advanced Query Languages HP OpenView AssetCenter Web Services provides interoperability between software applications running • A broad suite of system administrative tools that on disparate platforms. Using SOAP technology to includes archiving and purge of data management establish a standard messaging framework, AssetCenter and all the benefits of a J2EE application server Web Services makes it easy for developers to naturally hosted application (failover) access objects within multiple and customized data • A high level of customization of the user interface fields. The open architecture allows for real-time inte- • A powerful customizable workflow and wizard engine gration and the simple exposure of objects to external applications. AssetCenter Web Services introduces Multiple levels of users map to license level enterprise applications as modular business services AssetCenter provides specific licensed user types based that can be easily integrated from different locations on a user’s skill level and needs. At the very basic and reused. This helps your company establish truly license level, a user can perform simple activities, such flexible applications for an adaptable IT infrastructure. as requesting a catalog item. More advanced users, such as an administrator, can be licensed for greater Key benefits usage and deeper access to the modular components. • Uses open standards and protocols and allows reuse As a result, your administrators can perform more of services and components advanced tasks. The different license levels help meet • Can combine multiple web services each user’s unique needs and are more cost effective • Uses HTTP/HTTPS to work through common firewall to your business. security measures without requiring changes to the Multiple languages supported for the global enterprise firewall filtering rules AssetCenter is available in English, Japanese, French, • Reuses services and components Italian, German, Spanish, and Simplified Chinese and • Facilitates open integration to other systems is Korean enabled. • Provides a standard framework with a consistent and dynamic API architecture for process-based integration 6
  7. 7. Complementary A complete solution Get the most from your software investment products HP provides high-quality software services that address all aspects of your software application lifecycle HP OpenView asset management solutions include needs. With HP, you have access to standards-based, the following supporting products. modular, multi-platform software coupled with global services and support. The wide range of HP service ServiceCenter and Service Desk offerings—from online self-solve support to proactive Out-of-the-box integrations to both ServiceCenter and mission-critical services—enables you to choose the Service Desk provide customers end-to-end Adaptive services that best match your business needs. Management capabilities to streamline operations and For an overview of HP software services, visit: lower costs. The asset base can be easily reconciled www.managementsoftware.hp.com/service with other CI’s to track the total costs of goods and services. This provides a greater understanding of total To access technical interactive support, visit Software cost of ownership. Support Online at: www.hp.com/managementsoftware/services DecisionCenter Analytics To learn more about HP Software Customer DecisionCenter Analytics is a business intelligence tool Connection, a one-stop information and learning for advanced analytics and data mining that transforms portal for software products and services, visit: detailed operational data from AssetCenter into mean- www.hp.com/go/swcustomerconnection ingful, business-focused intelligence. Leveraging HP OpenView Reporting Data Store as a foundation, Comprehensive training DecisionCenter Analytics provides a predefined set of HP provides a comprehensive curriculum of HP OpenView metrics, giving your users a consolidated view of their and IT Service Management courses. These offerings business variables and dimensions, enabling them to provide the training you need to realize the full potential analyze standardized business data from any number of your HP solutions, increase your network optimization of perspectives. and responsiveness, and achieve better return on your IT investments. Enterprise Discovery Enterprise Discovery automatically discovers and inven- With more than 30 years experience meeting complex tories software, hardware and networked devices across education challenges worldwide, HP knows training. the infrastructure and supplies detailed configuration This experience, coupled with unique insights into information for effective CMDB management. HP OpenView software, positions HP to deliver the optimum training experience. For more information Configuration Management about these and other educational courses, visit: www.hp.com/learn AssetCenter’s out-of-the-box integration to HP OpenView Configuration Management reconciles newly discovered The smartest way to invest in IT inventory against the expect state. License checks are HP Financial Services provides innovative financing performed to verify the available license rights. Groups and financial asset management programs to help who are entitled to software usage are allowed receipt. you cost-effectively acquire, manage and ultimately retire your HP solutions. For more information on these Integration connectors services, contact your HP sales representative or visit: Connect-It creates, tests and administers integration www.hp.com/go/hpfinancialservices scenarios between AssetCenter and a wide variety of other external applications. Connect-It leverages indus- Contact information try-standard protocols and connects with third-party To find an HP OpenView sales office or reseller near information systems, including SAP, BMC, CA and IBM. you, visit: www.managementsoftware.hp.com/buy 7
  8. 8. For more information, visit www.managementsoftware.hp.com Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. © Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 4AA0-5584ENW Rev. 2, November 2006