Situation Trends are in direct conflict with each other: budget, access, and resource constraints drive cleanliness down, yet expectations continue to rise Problem Fewer personnel Difficult / less time to clean Training and retraining How to do more with less Process / documentation
How do you create and implement a successful work plan AND justify resource needs?
The 7 Guiding Principles For a successful work plan
Follow a disciplined process
Understand needs & objectives
Build consensus & alignment
Measure, recognize & revise
To Ensure Success 1. Follow a disciplined process Plan Review Check Do Set Goals, Priorities, Tasks & Frequencies Sequence, Schedule, Assign, Train, Perform Inspect, Observe, Train Reassess, Revise, Refine Successful Work Plan & Needs Justification
Plan 2. Understand needs & objectives Stakeholder Committee Administration / Staff Health Services PTO / PTA Students Building & Grounds Supervisor Director of Physical Plant Director of Facilities Custodial Supervisor Maintenance Manager Director of Housekeeping Needs & Objectives Average daily attendance Enrollment Grades Safety Health Appearance Budgets Productivity Worker’s compensation Employee turnover Take time to listen and engage stakeholders; Make them part of the process & successful outcome.
Create alternative work plans (within budget constraints):
Compare # of FTEs in your budget with # of FTEs to reach your goals
Identify high-cost, low-priority areas
Identify high-cost, low-priority tasks
Reduce cost by reducing task frequency
Work your way up (lowest to highest) priority areas & tasks
Improve productivity with better equipment
Plan 3. Build consensus & alignment Task Treatment in Low Priority Areas to Maintain Budget Task Cost Task Priority Increase / Maintain Reduce / Eliminate Eliminate / Reduce Increase Productivity Reduce or eliminate low priority tasks in low priority areas to maintain your budget.