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Jens-Peter Jensen, Head of Banking Architecture & Technology - Banking in the Cloud


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See and read about SAP's Cloud strategy for Banks - Big Investment, Big Moves and Big Impact ?! - June 2012

See and read about SAP's Cloud strategy for Banks - Big Investment, Big Moves and Big Impact ?! - June 2012

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  • Amazing trends in the Banking world right now: Deposits are changing. With many banks you can now deposit checks directly through photos on your mobile phone. With deposits through the cloud, branchless banking is virtually complete. Now consumers are not only downloading account information but also conducting commerce and managing account balances through the cloud. Lending is changing. Microlending and peer to peer lending are going mainstream, thriving on social networks to create natural markets with needs for additional services and analytics. Payments are being completely disrupted by mobile commerce. With payments anywhere, the cloud is connecting buyers and sellers in new ways, completely unsettling the traditional roles of banks, credit card companies, and payment processors. Consumers are changing. They may have Occupied Zuccoti Park, but they moved their funds out of major banks and into credit unions and local savings institutions through the cloud.It’s remarkable that in an industry of such regulation, with such reliance on trust, that the Cloud is so prominent. But Banking is one of the largest industries moving to the cloud.
  • [the opportunity is huge]Our addressable market is €2 billion Banking spend on Cloud solutions by 2015This is a dramatic shift in the Banking industry, as more money shifts intoSaaS products. In 2012, 1 in 5 euros was spent on Cloud applications vs license. In 2015, that mix will shift to 1 in 3 euros being spent on Cloud solutionsThis spending is going into 5 major categories
  • [the importance to SAP]We are making HUGE INVESTMENTS in innovation and bringing new cloud applications to market. We have over 6000 employees dedicated to our cloud businessWe have the most state of the art, most secure data centers in the worldThis is one of the top focus areas of SAP today and one of our fastest growing businessesWe are also making HUGE MOVESTwo examples would be with the Two high-powered acquisitions we recently made1. SuccessFactors – leading human resource cloud provider - and largest cloud player2. Crossgate – driving company to company collaboration and reducing costly point to point communication such as EDIBoth these products bring benefits that almost every one of SAP’s 186 thousand customers can take advantage ofAnd most importantly is the HUGE IMPACT we are making for our customers and businessToday we have over 16M users and over 5000 companies using our cloud applications Our applications touch most departments from sales thru procurement, finance, human resources, and supply chainThey make every employee they touch more productive
  • This slide introduces the concept of the cycle and it’s various components.
  • 100,000. That’s the approximate size of SAP’s customer base, give or take. 85% of Forbes 500 companies run SAP.Of all the things that banks value in SAP, the one thing they absolutely covet is our customer base of somewhere around 150,000 customers. SAP’s corporate customer base is a HUGE opportunity for banks and financial services companies. About 65% of the current customer base of most global banks is already comprised of SAP customers, and banks would like nothing more than to deepen the relationship they have with these customers to sell more of their services, and more importantly rapidly expand their customer base to grow to more SAP customers.
  • Simplified ConnectivityBanks provision integration from the cloudMonitored and managed centrallyBanks connect via SWIFT, through the SAP solutionManagement and visibility servicesBanks on-board clients, monitor and manage transactionsBank-branded access to clients for shared visibility and approvals
  • Transcript

    • 1. Banking in the CloudJens-Peter Jensen, Head of Banking Architecture & Technology
    • 2. The Cloud Market in Banking €2 billion License License Banking spend on Cloud solutions by 2015 SaaS SaaS 1 in 3 Banking spend on SaaS and License in 2015, up from 1 in 5 in 2012 2012 2015© 2012 SAP AG. All rights reserved. 2
    • 3. BIG INVESTMENT BIG MOVES BIG IMPACT© 2012 SAP AG. All rights reserved. 3
    • 4. SAP is in the Cloud – Today 15 M 89% Successfactors YoY Growth of SFSF Subscribers cloud 1,000+ 20+ 170+ SAP Business ByDesign LoB on-demand solutions available customers services (SFSF + SAP) in SAP Store© 2012 SAP AG. All rights reserved. 4
    • 5. The Value Proposition of Cloud – Our Ambition 0 on-boarding 0 integration 0 learning time time cloud cloud 0 waiting 0 down 0 marginal time time costs© 2012 SAP AG. All rights reserved. 5
    • 6. What it takes ! On Demand Solutions Commercial Cloud Platform Orchestrated Operations Powered by in-memory computing Platform and Ecosystem© 2012 SAP AG. All rights reserved. 6
    • 7. SAP for Banking Solution Overview and CloudCloud enablement tailored to your business needs Retail & Corporate Banking Customers Customer FinancialServices Network* Customer Turbocharge your Sales & Service Management & SocialMedia OnDemand* Channels business Analytics Sales OnDemand Core Banking Banking OperationalSolution Portfolio Products Services Cloud Offering Ready for partner Finance, Risk & Compliance enablement Risk & Finance Compliance Business Objects BI OnDemand Business Support Suite Travel OnDemand* People Money Supply of beautiful Sourcing OnDemand applications E-invoicing OnDemand Platform Jam Platform & StreamWork Application Integration Collaboration collaboration NetWeaverNeo* Platform Platform Platform services * planned for 2012© 2012 SAP AG. All rights reserved. 7
    • 8. Social Media Success CycleFrom Listening to Active Management • Tracking • Customer • Dashboards • Product • KPI’s • Marketing • Internet • Twitter • Support Ticket • Facebook • Collaboration • LinkedIn • Multi-Channel Response • Others • Portal/Community • Customer Profile • Knowledgebase • CRM • Chat • Core Banking • Email • Enhanced Insight • Phone© 2012 SAP AG. All rights reserved. 8
    • 9. Social Media Success CycleInnovative Solutions Instantly Available • Data Exploration • Plan Better, Run • Dashboards Better • KPIs • Timely, Targeted Content • Collaboration Rooms • External Social • Decision Making Tools Analytic Engine • Timeline & Actions • Unstructured Data • SAP Customer 360 On • Knowledgebase Demand (coming • Chat soon) • Email • CRM Data (integration) • Banking Services Data (integration)© 2012 SAP AG. All rights reserved. 9
    • 10. Show CaseSocial MediaEngagementKnow what your customerswant. Home Introduction Innovations Solutions Co-Innovators Exemplars Facts Join Us
    • 11. 186,000 SAP Corporate Customers
    • 12. Connectivity Pain PointsThe bank and corporate share common pain points Lack of transaction visibility and control Corporate clients Lack of agility ERP ERP Multiple failure points and/or complex infrastructures Banks Implementation, maintenance and “expertise” costs Banking Systems Banking Systems Difficulties in managing working capital across multiple banking relationships ERP ERP Corporate clients© 2012 SAP AG. All rights reserved. 12
    • 13. A SAP Cloud Services Platform VisionBuild a business network centric cloud based bank to corporate services platformCollect SettleCash & Pay Reconcile Values Services Business eStore Directory Standard industry messaging support Process Channels Integration SAP Cloud Financial Rapid services deployment Services Analytics Network App Dev Platform Trusted and Secure On-Boarding Charging & Operations & Billing Low TCO Check Finance Issue Forecast Resolve Collect Settle Credit- Working Reconcile Invoice Cash Disputes Cash & Pay Worthiness Capital© 2012 SAP AG. All rights reserved. 13
    • 14. SAP Financial Services NetworkNext Generation Banking Services Network for Corporate ConnectivityRegister On-board Run and Manage Create an account and users Enter interface details for connection Execute Transactions and monitor Configure SLAs, alerts, reporting Configure or select message formats Grow business services and network Choose business services Test E2E connectivity Reduce exceptions cost Financial Services Network User Experience Corporate Cards Other Services Remittance Statements Monitroing Payments networks & Alerting Corporates Direct Financial Institutions Platform Services e.g. Banks, Credit Cards, SAP Cloud Insurance.© 2012 SAP AG. All rights reserved. 14
    • 15. Integration is Key to Achieving the Benefits of CloudEnables End-to-End Business Processes Across Cloud and On-Premise End to End Integration Example SAP Financial Services Network (FSN) - Payments Workflow - Corporate SAP FSN Bank Aggregate Approve Secure Transmit *Convert Route Monitor Validate Process Payments Payments Payments Payments Payments Payments Payments Payments Payments Manage Route Payments Status Status Status Reconcile Process Receive Route Monitor Secure Provide Payments Statements Statements Statements Statements Statements Statements Integration enables you to: • Consume rapid innovation offered via the cloud • Leverage existing on-premise investments© 2012 SAP AG. All rights reserved. 15
    • 16. Integration Requirements for Hybrid Deployments© 2012 SAP AG. All rights reserved. 16
    • 17. SAP‘s Vision for Cloud IntegrationAccelerate Time to Value for Cloud Solutions© 2012 SAP AG. All rights reserved. 17
    • 18. SAP NetWeaver CloudStandards-Based Platform-as-a-Service Accelerating Software Development in the Cloud Standards-based development Deployed securely in the and run-time environment SAP Cloud Enabling integration with SAP Remotely monitored and managed at and other enterprise systems a low TCO Leveraging the speed of HANA Built around the SAP Store© 2012 SAP AG. All rights reserved. 18
    • 19. SAP is serious about cloud Financial Services Network to be launched at SAPPHIRE Madrid Integration lets you combine > the best of cloud and on-premise We bet on the community
    • 20. Thank You! Jens-Peter Jensen Head of Banking Architecture & Technology Solution Management SAP AG | Walldorf | +49 170 8555289
    • 21. Questions & FeedbackTweet #SAPBanking @SAPforBanking