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T-Mobile Engages Customers Like Never Before with SAP and the Cloud

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T-Mobile knows that social media is "huge" to Listen, Engage and Respond to customers. They also know that the best people need the best tools to monitor and respond to social conversations. T-Mobile …

T-Mobile knows that social media is "huge" to Listen, Engage and Respond to customers. They also know that the best people need the best tools to monitor and respond to social conversations. T-Mobile had an "awesome" experience implementing SAP Social Media Analytics by NetBase and SAP Social Customer Engagement - realizing an immediate 15% increase in productivity. See how responding to social conversations is a key differentiator for T-Mobile.

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