SAP Business ByDesignfor Professional Services firmsBetter client service, better margins
Legal DisclaimerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed witho...
Challenges of Professional Services firmsMeeting the key challenges facing growing Professional Services firms            ...
Are your systems holding you back?If you answer more than two questionswith No, you should consider anintegrated solution....
Remove Your Barriers of Inadequate Software with anIntegrated SolutionSAP Business ByDesign                       Analytic...
SAP Business ByDesign is an Integrated ProfessionalServices Business solutionFocus on your business issues at every stage ...
1. Plan and Monitor Your Service BusinessGet the visibility you need to plan andmonitor your firm’s performance effectivel...
2. Increase Your Client Relationships Focus campaigns, leads and  opportunities consistently Integrate Customer Relation...
3. Sell Efficiency Easily create sales quotes or sales orders and projects as follow-up activity of  an opportunity Flex...
4. Plan, Execute and Monitor Your Service Delivery Project-based service delivery Seamless flow from the sales  order to...
5. Bill Services Fast and Accurately Flexible billing of fix-price and  time and material based services Automated creat...
Quick, cost effective transparent implementationSAP Business ByDesign offers fast, reliable implementation and minimumdisr...
Customers love the results “To plan and maintain an             SAP Business ByDesign overview of our projects,           ...
Thank You!Visit SAP Business ByDesign at http://www.sapbydesign.com/
SAP Business ByDesign for Professional Services
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SAP Business ByDesign for Professional Services

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SAP Business ByDesign helps you attain better client service with better margins. Even moreover, through this presentation we will address how you can ensure your business has the right people on the right projects, increases client satisfaction and retention, and drives services efficiency.

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  • Companies often run powerful ERP systems for accounting or HR departments, while the revenue producing teams, like professional services, deal with spreadsheets and papers. The following questions arise (examples):Howcan I reducespreadsheetandpaper-baseddataandprocesses in ordertoget a better view across the whole of my business?How can efficiently deliver projects and services in order to compete in such a tough business climate?How can I quickly and accurately capture all costs related to projects and services?How can I accurately and quickly generate billable information according to the individual needs demanded by clients.
  • Ok for 2nd level intro
  • Overallobjective: IncreaseProfitability / ReduceCostsIntro for the next 5 slides
  • SAP Business ByDesign for Professional Services

    1. 1. SAP Business ByDesignfor Professional Services firmsBetter client service, better margins
    2. 2. Legal DisclaimerThe information in this presentation is confidential and proprietary to SAP and may not be disclosed without thepermission of SAP. This presentation is not subject to your license agreement or any other service or subscriptionagreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any relatedpresentation, or to develop or release any functionality mentioned therein. This document, or any related presentationand SAPs strategy and possible future developments, products and or platforms directions and functionality are allsubject to change and may be changed by SAP at any time for any reason without notice. The information in thisdocument is not a commitment, promise or legal obligation to deliver any material, code or functionality. This documentis provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties ofmerchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes andmay not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, exceptif such damages were caused by SAP´s willful misconduct or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differmaterially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,which speak only as of their dates, and they should not be relied upon in making purchasing decisions. © 2011 SAP AG. All rights reserved. 2
    3. 3. Challenges of Professional Services firmsMeeting the key challenges facing growing Professional Services firms “To plan and maintain an • Have the right people on the right projects overview of our projects, • Increase client satisfaction and retention we need easy-to-use • Drive services efficiency functions and simple reporting utilities. That’s exactly what More Standard SAP Business ByDesign offers – along with an Clear Visibility Automated Utilization Resource on-demand concept that Better reduces our IT costs.” More Claudia Grebe, Executive Board Member, Music Message
    4. 4. Are your systems holding you back?If you answer more than two questionswith No, you should consider anintegrated solution.• Are your spreadsheets up to date with your accounting system?• Do you know the current status of your projects?• Are you delivering consistently to a repeatable plan?• Can you see who is available for a task?• Can you measure performance, cost and timelines accross all projects?• Are bills being sent in a timely way?© 2011 SAP AG. All rights reserved. 4
    5. 5. Remove Your Barriers of Inadequate Software with anIntegrated SolutionSAP Business ByDesign Analytics Mobilityprovides a single, affordable Employeesintegrated system to helpyou run your whole businessmore efficiently. Supplier Management Finance“SAP Business ByDesign is the Projects andonly solution that supports a Managedfull range of enterprise resource Servicesplanning processes – including Compliance Adaptabilityproject management anddata analysis.” Time and Client Expense ManagementPatrick Israel,Managing Director,Ageto Services Security
    6. 6. SAP Business ByDesign is an Integrated ProfessionalServices Business solutionFocus on your business issues at every stage of the professional services lifecycle– helping you to run better and more profitably 1. Plan and monitor 2. Optimize Your Increase profitability Your business Customer 1 2 Relations Overall Objective Professional Services 5. Bill Your services 5 Lifecycle 3 3. Manage Your Sales Efficiency Reduce costs 4 4. Plan, execute and monitor Your Service delivery
    7. 7. 1. Plan and Monitor Your Service BusinessGet the visibility you need to plan andmonitor your firm’s performance effectively Project profitability and revenues Resource utilization  Gross profit analysis Sales and financial  Client satisfaction planning  Supplier performance Sales-related costs  Liquidity All standard reports are easy to adapt and personalize Fast and up-to-date information analytics driven by in-memory technology© 2011 SAP AG. All rights reserved. 7
    8. 8. 2. Increase Your Client Relationships Focus campaigns, leads and opportunities consistently Integrate Customer Relationship Management from marketing, through projects to finance Complete 360 view of clients helps to focus on the right things and leads to higher customer satisfaction Transparency through dashboards and reports on profitable projects and clients services© 2011 SAP AG. All rights reserved. 8
    9. 9. 3. Sell Efficiency Easily create sales quotes or sales orders and projects as follow-up activity of an opportunity Flexible definition of services: Services can be fix-price or based on time and material, delivered project-based or managed services Automate revenue recognition based on predefined rules Create long-term customer relationships with service contracts© 2011 SAP AG. All rights reserved. 9
    10. 10. 4. Plan, Execute and Monitor Your Service Delivery Project-based service delivery Seamless flow from the sales order to project. Project planning, structuring and staffing of employees and contractors with graphical tools Resource visibility with interactive availability calendar and utilization reports Time and expense capture via mobile devices© 2011 SAP AG. All rights reserved. 10
    11. 11. 5. Bill Services Fast and Accurately Flexible billing of fix-price and time and material based services Automated creation of invoice proposals based on billing plans or milestones Seamless integration to Financials with open item processing, incoming payments and dunning Monitoring of actual vs. planned costs and revenues© 2011 SAP AG. All rights reserved. 11
    12. 12. Quick, cost effective transparent implementationSAP Business ByDesign offers fast, reliable implementation and minimumdisruption to your day-to-day business. “We were delighted when Implement in weeks, not months the deployment was consolidated from three phases into one and took Scope Starter Pack SAP Best half the time we and Adapt Approach Practices expected.” Avoids complex Fixed scope, Instant adoption customization templated of world-class Liao Yuruo, and programming implementation of management General Manager, Doers core functionality and controls
    13. 13. Customers love the results “To plan and maintain an SAP Business ByDesign overview of our projects, provides a single, affordable we need easy-to-use integrated system to help functions and simple you run your whole business reporting utilities. more efficiently. That’s exactly what SAP Business ByDesign “SAP Business ByDesign is the offers – along with an only solution that supports a on-demand concept that full range of enterprise resource reduces our IT costs.” planning processes – including project management and Claudia Grebe, data analysis.” Executive Board Member, Music Message Patrick Israel, Managing Director, Ageto Services© 2011 SAP AG. All rights reserved. 14
    14. 14. Thank You!Visit SAP Business ByDesign at http://www.sapbydesign.com/
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