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Performance acceleration via Enterprise Social and Collaborative Technology (SBF13 Keynote Sameer Patel)
 

Performance acceleration via Enterprise Social and Collaborative Technology (SBF13 Keynote Sameer Patel)

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Social Business Forum 2013 Milan - Keynote by SAP's Sameer Patel, GM Enterprise Social Software (existing deck updated) ...

Social Business Forum 2013 Milan - Keynote by SAP's Sameer Patel, GM Enterprise Social Software (existing deck updated)

>>>For more on SAP Jam visit > http://www.sap.com/jam or Sameer's Blog : http://www.pretzellogic.org/

PPT discusses how to use social collaboration to re-energize your workforce and optimize your core business processes with purpose driven collaboration. Learn how to streamline problem solving, execute faster and drive rapid decision making to achieve your core operational and financial performance metrics.

Learn how The Transformational Opportunity from Social Collaboration will come from closing Business Loops:
- Customer Performance = Traditional CRM + Customer Networks
- Talent Performance = Talent Management + Talent Networks
- Financial Performance & Risk Mitigation = Financial Management + Performance Networks
- Supply Chain Performance = Supply Chain Management + Business Networks

The Next Chapter: Social collaboration needs to surface at the point of decision making, action and business execution to accelerate real business performance.

The Future of Work is here. Start Now

Read Sameer's blog on: http://www.pretzellogic.org/

and for more on SAP Jam visit http://www.sap.com/jam

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  • Because we forgot about the business in the social business.

Performance acceleration via Enterprise Social and Collaborative Technology (SBF13 Keynote Sameer Patel) Performance acceleration via Enterprise Social and Collaborative Technology (SBF13 Keynote Sameer Patel) Presentation Transcript

  • Sameer Patel, Group Vice President & GM,Enterprise Social Software, SAPPerformance accelerationvia Enterprise Social andCollaborative Technology
  • 42.4%Growth rate ofsocial softwareIDC Market Analysis Worldwide Enterprise Social Software 2012-2016 ForecastYou’ve heard it before…Social, for Business is BIG4.5BRevenue growthby 2016
  • Designed to seamlessly connectyour employees, your customers,your partners….like never beforeEnterprise 2.0Social BusinessSocial Enterprise
  • But let’s get real.It’s not really working…..
  • 77% of employeesnever use their enterprise social networkand only 3%use it once each dayForrester Research, 2012The research is now here:Adoption never came.
  • IDC Market Analysis Worldwide Enterprise Social Software 2012-2016 ForecastAnd Executives don’t get thesenebulous metricsproductivitysharingcollaborationcommentsengagementconnectionstransparency“Where’s theBusiness in SocialBusiness?”
  • © 2013 SAP AG. All rights reserved. 7BecauseSocial in the enterprsie is happeningon Marsand businesson VenusWhy is this?
  • While we work here….PeopleProcessApplications DataContent
  • Social Collaboration happens in a vacuum, today.
  • THE BIG OPPORTUNITY
  • $1.3 TrillionAnnual value that can be unlocked bysocial technologiesMcKinsey Global Institute 2012It’s not Big. Its really, really BIG
  • Here’s your realityIncrease RevenueDecrease CostMitigate RiskContinuouslyDelight and SatisfyCustomersImprove TalentPerformanceOptimize theDemand andSupply ChainMake Data DrivenDecisions at everylevel
  • But almost allbusiness activities haveunstructured gaps to fill.Transactional systems are excellent atrepeatable processesThe Transformational Opportunity from Social Collaboration willcome from closing Business Loops
  • Build strong customercommunities to delightcustomers and loweracquisition costs.Manage customer recordsand interactions andanalyze trends.Customer PerformanceCustomer NetworksTraditional CRMThat’s closing the loop
  • Talent PerformanceThat’s closing the loopTalent Management Talent NetworksManage goals andlearning objectives.Leverage knowledge as astrategic asset.
  • Financial Performance & Risk MitigationThat’s closing the loopExecute Order to Cash,Identify Risk, ManageCompliance.Financial ManagementManage exceptions anddrive decisions.Performance Networks
  • Supply Chain PerformanceThat’s closing the loopSupply ChainManagementBusiness NetworksExecute Procure to Payefficiently.Galvanize your supplychains to becomestrategic partners.
  • PeopleApplica-tionsContentProcessesDataCustomersPartnersEmployeeNetworksCRMHCMSupply ChainERPDocumentsVideosLead to CloseOrder to CashSocial Media DataInternal DataThe Next Chapter: Social collaboration needs to surface atthe point of decision making, action and business execution.To accelerate real business performance.
  • … is practical: It leverages your existing investments and feeds yourexisting KPIs to drive revenue, reduce costs, and mitigate risk… is available: Comes integrated, today.… is achievable: You already have most of the ingredients:applications, processes, data, contentThis version of Social Collaboration….The Future of Work is here. Start Now.
  • © 2013 SAP AG. All rights reserved. 20sap.com/jamThank You
  • © 2013 SAP AG. All rights reserved. 21The Future of Work is here. Start NowSameer Patel : @SameerPatelRead Sameers blog on: http://www.pretzellogic.org/and for more on SAP Jam visit http://www.sap.com/jam
  • © 2013 SAP AG. All rights reserved. 22© 2013 SAP AG. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.National product specifications may vary.These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, andSAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth inthe express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and othercountries.Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.
  • © 2013 SAP AG. All rights reserved. 23© 2013 SAP AG. Alle Rechte vorbehalten.Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftlicheGenehmigung durch SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden.Einige der von der SAP AG und ihren Distributoren vermarkteten Softwareprodukte enthalten proprietäre Softwarekomponenten anderer Softwareanbieter.Produkte können länderspezifische Unterschiede aufweisen.Die vorliegenden Unterlagen werden von der SAP AG und ihren Konzernunternehmen („SAP-Konzern“) bereitgestellt und dienen ausschließlich zu Informationszwecken.Der SAP-Konzern übernimmt keinerlei Haftung oder Gewährleistung für Fehler oder Unvollständigkeiten in dieser Publikation. Der SAP-Konzern steht lediglich für Produkteund Dienstleistungen nach der Maßgabe ein, die in der Vereinbarung über die jeweiligen Produkte und Dienstleistungen ausdrücklich geregelt ist. Keine der hierinenthaltenen Informationen ist als zusätzliche Garantie zu interpretieren.SAP und andere in diesem Dokument erwähnte Produkte und Dienstleistungen von SAP sowie die dazugehörigen Logos sind Marken oder eingetragene Marken der SAPAG in Deutschland und verschiedenen anderen Ländern weltweit. Weitere Hinweise und Informationen zum Markenrecht finden Sie unter http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark.
  • © 2013 SAP AG. All rights reserved. 24sap.com/jamThank You