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SAPPHIRE NOW: Optimize Business Processes with Cloud Solutions


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Presentation at SAPPHIRE NOW Madrid in 2012, by Brian Kinion

Presentation at SAPPHIRE NOW Madrid in 2012, by Brian Kinion

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  • Successfactors runs SAP's Cloud Solutions -> May, 16, 11.30-11.50a.m.Fast implementation of all SAP on Demand products till April 30Clever use of interfaces (eCommerce interface to connect to variant configurator; interface HCM – SF employee central) and partner solutions (e.g. Leeyo – Revenue Recognition, Vertex – Sales Tax)Development of small individual enhancements (e.g. Case management = CSNs for open payments) Use of key user tools
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    • 1. Optimize Business Processes with CloudSolutionsBrian Kinion, Vice President Finance, SAP Cloud
    • 2. ProjectLeading provider of cloud-based Business Execution Software and delivers business alignment, teamexecution, people performance, and learning management solutions to organizations of all sizesacross more than 60 industries. With approximately 15 million subscription seats globally, we striveto delight our customers by delivering innovative solutions, content and analytics, process expertiseand best practices insights from serving our broad and diverse customer base. Today, we have morethan 3,500 customers in more than 168 countries using our application suite in 34 languages. 2,000+ employees worldwide $340M+ annual revenue in 2011© 2012 SAP AG. All rights reserved. 2
    • 3. runs SAPs Cloud Solutions Key DriversConsolidate and Replace Legacy Point Solutions for all critical business processes • Order-to-Cash 3,500+ Customers, 2,500+ Invoices/Qtr • Procure-to-Pay 1,500+ Suppliers • Professional Services Automation 1,000+ Projects • Core Financials 37 entities/5 Day Financial Close • Revenue Recognition Fair Value Accounting • Travel and Expense 1,000+ Employees in US/Germany • Sales Automation/CRM 700 Users, 600K Accounts, 60K Opportunities, 1.7M Contacts • Business ByDesign Users 1,800+Accelerate business integration with SAP Fast deployment of internal systems on a compliant and global platformMinimize Business Disruption Sales, Revenue, Cash Flow, Reporting© 2012 SAP AG. All rights reserved. 3
    • 4. Successfactors runs SAPs Cloud SolutionsOur Approach …• Kicked off project with 3 week workshop evaluation and assessment to define scope and new landscape strategy• 10 week implementation of all SAP OnDemand products• Cross functional team from both SuccessFactors and SAP employees working collaboratively• Re-engineered key business processes allowing for integrated application functionality• Clever use of interfaces (eCommerce interface) and partner solutions (e.g. Leeyo, Vertex)• Intense use of key user tools (e.g. field extensions, personalized dashboards, custom reports)© 2012 SAP AG. All rights reserved. 4
    • 5. Successfactors runs SAPs Cloud Solutions Professional Services SAP® Business ByDesign™ Utilizing BYD for: SOD Quoting Tool •Project Management Pricing Tool (excel) Quote Data Project Data Leeyo (% Complete) • Plan Hours by resource •Resource Assignments • PS List price • Plan cost • Services quoted • Start/Stop dates Pricing • Phase / Task inputs •Invoice Requests T&M Tool Integration to Procurement •Invoice Requests and T&E Billable T&E •Percentof Completion Processing Billable Receivables Sales Sales Project RevRec for PS (using Opportunity Quote Order Project Creation Resourcing Execution Invoicing and RevRec Payments Leeyo) No-Bill Project Creation Admin Project Creation© 2012 SAP AG. All rights reserved. 5
    • 6. Utilized to Manage Cross Company/Departmental Project•Break down organizational silos by enabling teamsto work more effectively across departments andgeographies•Accelerate business processes with improvedcollaboration•Buildcommunities around instructor-led training togreatly improve employee development andlearning•Leveraged built in eLearning and embedded help toscale informal learning throughout the company toallow employees to find experts and content whenneeded.•Access and contribute to projects and discussionsfrom anywhere with complete mobile access © 2012 SAP AG. All rights reserved. 6
    • 7. Successfactors runs SAPs Cloud SolutionsOur Goals.…• Single Source of Truth (master data, business documents)• End-to-End Analytics: Actual and Potential Booking - fast overview on revenue probability of posted sales orders• Business Insight: Cash Collection - fast overview on payment practices/morale of customers• Purchasing power with RFX management and Contract Life Cycle Management• Complex Revenue Recognition with Leeyo – multiple element arrangement (Fair Value Accounting)• Integrated Project Management and Resource Allocation for Professional Services to drive Project Success• Integrations and Interfaces © 2012 SAP AG. All rights reserved. 7
    • 8. Dashboards and reports with flexibility for custom reports Flexible browser-based analytics  Better management of variations of similar reports using Views and Selections  Ability to easily slice-and-dice and apply complex calculations© 2012 SAP AG. All rights reserved. 8
    • 9. Dashboards and reports with flexibility for custom reports  Flexible Excel-based analytics  Excel Add-in that connects to Business byDesign and can refresh data on real-time basis  Allows key users to design and publish workbooks for all users© 2012 SAP AG. All rights reserved. 9
    • 10. Multiple set of books for financial reporting  Ability to maintain multiple set of book for financial reporting  For example, one for US GAAP and one for IFRS© 2012 SAP AG. All rights reserved. 10
    • 11. Successfactors runs SAPs Cloud SolutionsBeen live and closed two quarter-ends using ByD:• Intuitive and consumer grade user experience• ByD is a compatible platform and integrates well with SAP’s Business Suite at SAP AG• The “language” of Business ByDesign is also compatible with the LE system (Terms like “Account” have similar meanings – which is not always the case with disparate systems from different vendors). Making it easier for SFSF to communicate with SAP and vice versa.• ByD has helped with consistency – Rather than several different systems, the core PSA projects tied to accounting in a neat process makes operation simple.• Employees love the graphical document flow.• Integrations and Interfaces built between Sales OnDemand and Quoting Tool and Quoting Tool to ByD for key fields to push/pull relevant key data © 2012 SAP AG. All rights reserved. 11
    • 12. LIVE on all SAP Cloud Solutions Continue to drive acceleration of Cloud Solution roadmap/functionality and co-innovation System Landscape Prior to Acquisition SAP AG ERP SAP AG CRM Partner Solutions BIZX Platform / EC Host Analytics LEEYO and others BIZX Platform / EC SAP® SAP® Sales OnDemand Service OnDemand SAP® Contract SAP® Sourcing SAP® Travel Management OnDemand OnDemand© 2012 SAP AG. All rights reserved. 12
    • 13. Thank youContact information:Brian KinionVice President Finance, SAP Cloud