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Analytics: Innovation in Real-Time

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Presentation from ANZ SAP Innovation Forums and BI Briefings Tour: How top companies in the world are using analytics and real-time innovation. Learn more at: http://bit.ly/Lj18rw

Presentation from ANZ SAP Innovation Forums and BI Briefings Tour: How top companies in the world are using analytics and real-time innovation. Learn more at: http://bit.ly/Lj18rw

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  • 1. Analytics: Innovation in Real-TimeTimo Elliott May 2012
  • 2. What’s New? World Volatility 2
  • 3. The Road Ahead© 2012 SAP AG. All rights reserved. Internal 3
  • 4. “The age of software was fun – welcome to the age of data…” “Organizations earn $10.66 for every $1 spent on analytics”Source: Nucleus Research, “Analytics pays back $10.66 for every dollar spent”, December 2011 4
  • 5. Business Analytics Market SharesBusiness Analytics Market (BI, EPM, Analytic Applications)Share of Market, 2011 SAP 23% Oracle 15.6% SAS Institute 13.2% IBM 11.6%Gartner Market Share Analysis: Business Intelligence, Analytics and Performance Management Software, Worldwide, published May 2011 © 2012 SAP AG. All rights reserved. Internal 5
  • 6. Technology Trends© 2012 SAP AG. All rights reserved. Internal 6
  • 7. © 2012 SAP AG. All rights reserved. Internal 7
  • 8. High-Resolution Management “Right now, your company has: • 21st-century, Internet-enabled business processes • mid-20th-century management processes • all built atop 19th-century management principles.” – Gary Hamel© 2012 SAP AG. All rights reserved. Internal 8
  • 9. Remove Bottlenecks Give business people what they’ve been asking for
  • 10. Business / IT Tension But the I need my system can’t reports NOW! cope!© 2012 SAP AG. All rights reserved. Internal 10
  • 11. Colgate-Palmolive Able to run detailed profitability analysis for the first time© 2012 SAP AG. All rights reserved. Internal 11
  • 12. Provimi“3-3-3 Just do it!” Increased working capital by €20 Million© 2012 SAP AG. All rights reserved. Internal 12
  • 13. Red BullImproved data compression, load times: 1.5 TB 300 GB, 50 mins 2 mins © 2012 SAP AG. All rights reserved. Internal 13
  • 14. Danone Sustainability reporting on 35,000 products© 2012 SAP AG. All rights reserved. Internal 15
  • 15. Walkers CrispsIdentified new cost savings 16
  • 16. Medtronic Combine structured and unstructured data for business value© 2012 SAP AG. All rights reserved. Internal 17
  • 17. What About Social Data?© 2012 SAP AG. All rights reserved. Internal 18
  • 18. Social Analytics Combine inventory and social media data to understand trends© 2012 SAP AG. All rights reserved. Internal 19
  • 19. Mobility: Holding Supercomputers in Our Hands“The iPad 2 could have stayed onthe list of the world’s fastestsupercomputers through 1994”(And the new iPad is at least twiceas fast!)© 2012 SAP AG. All rights reserved. Internal 20
  • 20. Altron Allied Electronics Mobile-first analytics strategy: cheaper, easier, happier users© 2012 SAP AG. All rights reserved. Internal 21
  • 21. Cornell Bookstore . Dependent factors Hidden relationship Limitation of regression model Forecasting based on multiple factors Predictive analytics on out-of-stock books© 2012 SAP AG. All rights reserved. Internal 22
  • 22. Health Intelligence© 2012 SAP AG. All rights reserved. Internal 23
  • 23. Hand Washing© 2012 SAP AG. All rights reserved. Internal 24
  • 24. © 2012 SAP AG. All rights reserved. Internal 25
  • 25. © 2012 SAP AG. All rights reserved. Internal 26
  • 26. Can You Remove Bottlenecks in Your Business? Data Volume/ Complexity Flexibility Sustainability Unstructured data Social data Access on the move Transparency© 2012 SAP AG. All rights reserved. Internal 27
  • 27. It’s not about knowing, it’s about doing
  • 28. Fresh Direct “Our Food is Fresh. Our Customers Are Spoiled”© 2012 SAP AG. All rights reserved. Internal 29
  • 29. © 2012 SAP AG. All rights reserved. Internal 30
  • 30. React to changes in time to make a difference© 2012 SAP AG. All rights reserved. Internal 31
  • 31. Parking Ticket Optimization Leverage spatial data© 2012 SAP AG. All rights reserved. Internal 32
  • 32. Fruit Ratings Provide data to customers to improve loyalty© 2012 SAP AG. All rights reserved. Internal 33
  • 33. Houghton Mifflin Harcourt Better planning for competitive advantage© 2012 SAP AG. All rights reserved. Internal 34
  • 34. Charité University Hospital Rethink processes using mobile devices© 2012 SAP AG. All rights reserved. Internal 35
  • 35. © 2012 SAP AG. All rights reserved. Internal 36
  • 36. Customer Intimacy© 2012 SAP AG. All rights reserved. Internal 37
  • 37. Customer Analytics© 2012 SAP AG. All rights reserved. Internal 38
  • 38. Detective ControlsFraud detection and controlContinuous risk assessmentAudit at the speed of business© 2012 SAP AG. All rights reserved. Internal 39
  • 39. Telemetry for the Rest of Us© 2012 SAP AG. All rights reserved. Internal 40
  • 40. Intelligent Shoes© 2012 SAP AG. All rights reserved. Internal 41
  • 41. Intelligent Pills© 2012 SAP AG. All rights reserved. Internal 42
  • 42. Intelligent Airports>1m data points per day and growing (~10% customers with smartphones)© 2012 SAP AG. All rights reserved. 43 Internal 43
  • 43. Intelligent Roads© 2012 SAP AG. All rights reserved. Internal 44
  • 44. Snail Tracking Creative interpretation of a transponder-wearing snail© 2012 SAP AG. All rights reserved. Internal 45
  • 45. Snail Tracking© 2012 SAP AG. All rights reserved. Internal 46
  • 46. Smart Meters1.8 Million Smart Meters by 2015© 2012 SAP AG. All rights reserved. Internal 47
  • 47. Efficiency Savings: $70 million over three years© 2012 SAP AG. All rights reserved. Internal 48
  • 48. Electricity Theft 77,000 homes, $100 Million a Year, 3% of bills© 2012 SAP AG. All rights reserved. Internal 49
  • 49. Smart Meter Analysis 0 hrs 24 hrs 0 hrs 0,06 0,05 24 hrs 0,04 0,03 0,06 0,02 0,05 0,01 0,04 0 0,03 0,02 0,01 0,04 0 0,03 0,02 0,04 0,01 0,03 consumption 0 0,02 0,01consumption 0,05 0 0,04 2 In-memory pattern recognition 0,03 0,05 0,02 [kWh] 0,04 0,01 algorithm crunches typical load 0,03 0 0,02[kWh] 0,01 0 1,00E-01 8,00E-02 6,00E-02 profiles out of those huge amount of data to “summarize” those data 1,00E-01 4,00E-02 8,00E-02 2,00E-02 6,00E-02 0,00E+00 4,00E-02 2,00E-02 0,00E+00 and categorize user behavior. 0 ,0 5 0 ,0 4 0 ,0 3 3 Instead of exploring millions of individual 0,05 0 ,0 2 0,04 0 ,0 1 0,03 0 0,02 0,01 profiles it is sufficient to take a look at the 1 0 typical size: millions of daily profiles typical pattern in the data to understand user behavior. Those pattern are the basis Millions of daily consumption profiles contain for other follow-up processes valuable information about customer behavior for a better energy management © 2012 SAP AG. All rights reserved. Internal 50
  • 50. Zigbee© 2012 SAP AG. All rights reserved. Internal 51
  • 51. Medical Example Here© 2012 SAP AG. All rights reserved. Provide instant feedback Internal 52
  • 52. Can You Rethink Your Business? Real-Time Decisions Geographic Analysis Customer Interaction Applications Predictive, Risk-Based Planning Mobile Applications Sensor Data Customer-Facing Benchmarks© 2012 SAP AG. All rights reserved. Internal 53
  • 53. Flip Business Models Lead industry change
  • 54. Analytics First An author with a novel idea…© 2012 SAP AG. All rights reserved. Internal 55
  • 55. © 2012 SAP AG. All rights reserved. Internal 56
  • 56. AOKThe Good Health Organization© 2012 SAP AG. All rights reserved. Internal 57
  • 57. Personalized Offer Testing© 2012 SAP AG. All rights reserved. Internal 58
  • 58. Can You Flip Your Business Model? Turn Products Into Services Customized, Personalized Iterative, Real-Time Improvements Work With Your Ecosystem “Unthinkable Apps”© 2012 SAP AG. All rights reserved. Internal 59
  • 59. The New Analytic Possibilities Are Endless… Instantly predict market trends Provide exactly the right offers and customer needs and service levels to every customer Predict how market price Have a continuously-updated volatility will impact your window onto future sales, production plans showing changes in real time See changes in demand or Understand what your supply across your entire customers and potential Supply Chain immediately customers are saying about you, right now Monitor and analyze all Predict cash flows to manage deviations and quality issues collections, risk and short- in your production process term borrowing in real time© 2012 SAP AG. All rights reserved. Internal 60
  • 60. We Have Faulty Perceptions© 2012 SAP AG. All rights reserved. Internal 61
  • 61. So Be Humble!© 2012 SAP AG. All rights reserved. Internal 62
  • 62. “The stone age was marked by mans clever use of crude tools; the information age, to date, has been marked by mans crude use of clever tools.”© 2012 SAP AG. All rights reserved. Internal 63
  • 63. Experience SAP HANA:www.experiencesaphana.com© 2012 SAP AG. All rights reserved. Internal 65
  • 64. ConclusionTime to rethink your analytic technologyBig data, mobile, social, collaboration, cloud…Time to rethink your businessLook for new opportunities to: eliminate bottlenecks, rethink businessprocesses, flip business modelsYou can start todayDon’t be left behind© 2012 SAP AG. All rights reserved. Internal 66
  • 65. Thanks!You Should Follow Me on Twitter: @timoelliott Email: timo.elliott@sap.com Analytics Blog: timoelliott.com