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SAP Big Data Forum 2013 T6 Oscar Trompé - SAP

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  • 1. Sunshine on a cloudy day SAP HANA Enterprise Cloud Oscar Trompé EMEA Regional SSEM Manager for DTS
  • 2. Speed of Business Change Years It Took to Reach a Market Audience of 50 Million Radio 38 years TV 13 years Internet 4 years iPod 3 years Facebook 2 years „It is not the strongest of the species that survive, nor the most intelligent but the most responsive to change.“ (Charles Darwin) © 2013 SAP AG. All rights reserved. 2
  • 3. What about your Innovation Journey? You know where you are? You know where you want to go? But how do you choose the right path?  In the Cloud / On-Premise / Hybrid  What Database Platform & System Architecture  How to handle BIG Data & Information Governance © 2013 SAP AG. All rights reserved. 3
  • 4. AGENDA What is HEC The Services that Comprise HEC HEC Architecture and Service Concept HEC’s Data Centers Security & Compliance Summary © 2013 SAP AG. All rights reserved. 4
  • 5. What is SAP HANA Enterprise Cloud ?
  • 6. SAP HANA Enterprise Cloud Cloud Infrastructure + Managed Services SAP HANA Enterprise Cloud (HEC) 100% SAP owned and operated private cloud ECC / CRM / BW / SAP HANA DW/DM Combines SAP’s 40 years of mission-critical app experience with the largest pool of SAP HANA expertise on the planet Bring your own HANA License + monthly Managed Cloud subscription fee HEC for Projects HEC for Production (+ Projects) HEC for Projects Applications White list Only White & Gray list Third-Party & Oracle No 3rd Party considered Pricing Customer-specific 3year term Consumption-based weekly service Availability © 2013 SAP AG. All rights reserved. HEC for Production 99.5% 95% 6
  • 7. SAP HANA Enterprise Cloud HEC for Projects & HEC for Production HEC for Projects HEC for Production  Provisioning and operations of non-productive SAP environments for all required database & technology components and application stack (e.g., ERP, CRM, BW)  Provisioning & operations of productive & non productive SAP environments for all required database & technology components and application stack (e.g., ERP, CRM, BW)  Based on a weekly, consumption-based service fee.  Based on customer-individual pricing (Hosting contract).  Duration: Minimum 1 week  Duration: 3 Years Availability 95% Availability 99.5% (Prod) Disaster Recovery No Disaster Recovery Yes (Prod only) High Availability No High Availability Yes Support of non SAP DB Yes Support of non-SAP DB No Performance Guarantee Optional Performance Guarantee Optional Resolution SLA Optional Resolution SLA Yes Restore Time Restore Point Optional Optional Restore Time Restore Point 48 hours 48 hours Additional Consulting Services Optional Additional Consulting Services Optional AMS Optional AMS Optional © 2013 SAP AG. All rights reserved. 7
  • 8. What are the Services & Components that make up SAP HANA Enterprise Cloud ?
  • 9. Choices of Deployment Scenario Project Hosting or Productive Hosting On-Premise Hybrid Cloud Pilot Final Deployment Develop, Test, Deploy in Any Environment or in a Hybrid © 2013 SAP AG. All rights reserved. 9
  • 10. SAP HANA Enterprise Cloud End-to-End Service Portfolio SAP HANA Enterprise Cloud End-to-End Services Portfolio Assessment & Advisory Service Technical Scoping and Onboarding Assessment Migration to SAP HANA Assessment Onboarding & Migration Service Application Management & Custom Services Cloud Hosted Infrastructure & Managed Services  Services cover the end-to-end lifecycle for SAP HANA-based solutions in the SAP HANA Enterprise Cloud  Services are consistent and seamless to avoid redundancy and ensure a smooth handover to the run phase  Services o o o o Assessment & Advisory Service Onboarding & Migration Service Application Management & Custom Services Cloud Hosted Infrastructure & Managed Services © 2013 SAP AG. All rights reserved. Mandatory Optional Optional Mandatory 10-15 days T&M TBD T&M TBD T&M Monthly Fee 10
  • 11. Assessment & Advisory Service What are you moving and how is it prepared? © 2013 SAP AG. All rights reserved. 11
  • 12. Assessment & Advisory Service How do you move? © 2013 SAP AG. All rights reserved. 12
  • 13. Assessment & Advisory Service What are your expectation at the finish? © 2013 SAP AG. All rights reserved. 13
  • 14. Migration Approaches* to the SAP HANA Platform Sidecar Accelerated Full Extended SAP HANA Live Selective Data Migration Database Migration Incl Non-SAP Application Big Bang eg COPA, Collection, Banking Data Management Services Multi-step Non-Disruptive Business Process Subset Separate HANA installation Non-Disruptive Lower license cost Holistic Optional Services (Innovation Testing, AMS, Strategy, LMOE) Cloud Platform Deployment (On-premise, HEC, 3rd Party) * for customers already using Suite on HANA © 2013 SAP AG. All rights reserved. 14
  • 15. Selective migration to Suite on HANA SLO Carve-Out Current productive System 1 Creation of an empty shell copy 2 Migration of empty shell to target release and HANA as DB 3 Selective migration of data into new HANA System Any ECC release Any ECC release ECC HANA release ECC HANA release NetWeaver NetWeaver NetWeaver NetWeaver Any DB Any DB HANA HANA Upgrade and OS/DB Migration of the shell SLO technology based on SAP Landscape Transformation Using Container Copy Service © 2013 SAP AG. All rights reserved. 15
  • 16. Full SoH on SAP HANA Platform migration Upgrade Existing SoH Environment and Migrate to SAP HANA Platform With this option, your path to a successful deployment of SAP SoH on the SAP HANA Platform follows a 3-step process Design your path to SAP SoH on SAP HANA Platform © 2013 SAP AG. All rights reserved. Prepare SAP SoH for SAP HANA Platform Migrate to SAP HANA Platform 16
  • 17. Extended SoH on SAP HANA Platform migration Information Governance with SAP EIM Solutions Improve business process efficiency Transform information into business insights Know validity of information Master data management to provide reliable, consistent, and relevant information directly embedded into business process applications Information stewardship to enable business users to measure, monitor, and enhance data quality across all sources with greater accuracy Information lifecycle management to define data retention periods, manage data storage and access, and ensure compliance with legal and regulatory mandates © 2013 SAP AG. All rights reserved. 17
  • 18. Near Zero Downtime Approach for OS/DB-Migration How does it work downtime Clone SAP ERP Final-Validation hostA Infrastructure Change Migration Workbench Last Delta replay Source Platform Recording Delta replay clone PRD SAP ERP SAP ERP Target Platform hostB Source Platform Data Export from Clone and Import to Target Platform SAP ERP Target Platform hostB Preparation Re-Sync Target Platform with Prod-System Cut-Over of Target Platform © 2013 SAP AG. All rights reserved. 18
  • 19. SAP Data Centers and IT Security
  • 20. Enterprise Data Center © 2013 SAP AG. All rights reserved. 20
  • 21. SAP HANA Enterprise Cloud General Hardware Architecture for single node system like CRM Additional storage on top to local disks © 2013 SAP AG. All rights reserved. 21
  • 22. SAP HANA Enterprise Cloud Failover Architecture QA Dev CS CI Prod ERS AI1 AI2 CS ERS AI1 AI2 HANA HANA HANA Local Disk Local Disk Local Disk © 2013 SAP AG. All rights reserved. failover HANA system replication mode HANA Local Disk 22
  • 23. Global IT Data Center Overview  Wave 1 with 4 data centers in US and Europe on announcement  Wave 2 with focus on APJ  Custom data center arrangements for compliance  Largest pool of high-performance in-memory infrastructure Availability Physical Security  Tier III+ Availability  Two separate electrical power connections  Emergency power systems: UPS batteries & Generator with on-site fuel  No down time necessary during maintenance of the infrastructure       Biometric access control Video and Sensor surveillance 24 x 7 Security Patrols Fire alarm system, smoke detectors Fire protection Earthquake protection Energy Efficiency  High-density racks  Cold aisle systems © 2013 SAP AG. All rights reserved. 23
  • 24.  Secure Operations  Network Security – Asset Management – Network Admission Control – Change Management – Intrusion Prevention Systems – Incident Management Hana Enterprise Cloud – Anti Virus & Malware Management – Backup / Restore Management Security – Network Filtering – Proxies – 2-factor Authentication – Internet Content Filtering – Identity & Access Management  Advanced IT Security Architecture – Isolated, separated Landscape per Customer – Security hardened Systems  Security measures are audited and confirmed through various Certifications & Attestations o ISO9001 Quality Management System o ISO27001 Information Security Management System – Video and Sensor Surveillance – SOC1 (ISAE3402/SSAE16) – Access Logging – SOC 2 & SOC 3 – Security Guards – Industry specific certifications (on demand with business case foundation) – Fire Detection and Extinguishing System – Uninterruptible Power Supply  Customer data flow control – Regional Data Storage (e.g. EU-, US-Cloud)  Physical Security – ISO Certificates  Secure Product Development Lifecycle – Biometric Access Control in certain Locations  Threat & Vulnerability Management – Security Patch Management – Penetration Testing – Vulnerability Scanning – 24 x 7 Security Monitoring Center © 2013 SAP AG. All rights reserved. 24
  • 25. Summary
  • 26. SAP HANA Enterprise Cloud SAP’s Unique Value Proposition HANA   HEC is specifically optimized by the development organization for performance & operations of SAP HANA-driven solutions World-class and best-run HEC    © 2013 SAP AG. All rights reserved. has the Broadest, Deepest Pool of Experts HANA Enterprise Cloud leverages SAP’s in-house HANA experts continuous innovation and improvement Immediate and seamless access to SAP Development, Support and Application Management teams HEC  Enterprise Cloud is Optimized for HANA has the Lowest Risk No company can mitigate HANA and HEC technical and functional risk like SAP Time-to-resolution is dramatically reduced by proximity of SAP ‘owners and experts’ 26
  • 27. SAP HANA Enterprise Cloud Top-10 Reasons for HEC 1 Accelerate the Deployment of HANA 6 Reduce Operating Costs 2 Simplify Your Hardware Landscape 7 Capex to Opex 3 Accelerate Innovation 8 Free-up IT Professionals 4 Increased Responsiveness to Business Change 9 Develop and Transition to your own cloud at your own pace 5 Faster Time-to-Market 10 Reduced Risk © 2013 SAP AG. All rights reserved. 27
  • 28. Thank You! Contact information: Oscar Trompe EMEA Regional SSEM Manager for DTS oscar.trompe@sap.com