04 Jens Broetzmann -SAP- Design Thinking & Agile


Published on

Published in: Technology

04 Jens Broetzmann -SAP- Design Thinking & Agile

  1. 1. Agile & Design Thinking 1+1=3 Power Techniques which bring your project to the next level Solve Problems using Design Thinking + Business Thinking to Create Value
  2. 2. Agile methods help us to implement the things right
  3. 3. But how do we know that we are building the right things?
  4. 4. Scrum Role: The Product Owner “The Product Owner is responsible for maximizing the value of the product” Scrum Guide
  5. 5. How can the Product Owner and his team identify the important features & requirements? FETURES USED IN A TYPICAL SYSTEM 45% of the features are NEVER used Only 20% of the features are used ALWAYS or OFTEN
  6. 6. What makes it from your perspective so difficult to identify the right requirements? Please discuss with your neighbor to your left or right or both () 2 Minutes
  8. 8. How can Design Thinking help? Design Thinking With SAP is a UNIQUE PROBLEM SOLVING EXPERIENCE that brings together BUSINESS THINKING with DESIGN THINKING to CREATE VALUE for your CUSTOMERS.
  9. 9. Design Thinking – What it takes People: multidisciplinary team(s) of T-shaped people with a culture of empathy . Environment and Materials An environment with a culture of trust and the space/material for creative teamwork (post-its, brown paper, flipcharts) Approach Highly iterative process consisting of activities facilitated by Design Thinking Coaches.
  10. 10. The six basic steps of Design Thinking
  11. 11. Research phase: Put yourself into the shoes of your customer Storytelling- a day in a life of……. Personas Create a vision- first lowfi prototype
  12. 12. Story Map with Personas- Creating, Structuring & Sorting the product backlog
  13. 13. Combining Design Thinking & Agile Practices Constantly improving your Prototype
  14. 14. Finding the sweet spot Design Thinking suggests to approach problems starting with the desirability angle to find the “sweet spot” between Desirability, Feasibility and Viability.
  15. 15. Why Design Thinking works... • It starts with empathy: Put yourself into the shoes of your customer from the very beginning. • Team work: Unleash the power of peoples creativity & know-how to build the right solution. • Constant check if you are on the right track: Iterative Process with early feed-back loops. • Fail, but fail early Agile (low-fi) prototyping ensures extreme agility.
  16. 16. When do YOU start to Design Think? Learn it yourself SAP Design Thinking Training Next Course THINK1 3 & 4th of February Den Bosch Learn how it works yourself: Design Thinking Training Do it together with us and your team Facilitation of Design Thinking Workshops
  17. 17. Agile and Design Thinking are a great match Agile/Scrum helps us to: Build the things right. Design Thinking helps us to: Build the right things.
  18. 18. Questions? Jens Broetzmann SAP Agile Consultant & Trainer Business Transformation Services | SAP Netherlands +31 6 53 43 24 23 | jens.broetzmann@sap.com | Linked In My objective: Help customers to improve the effectiveness and efficiency of SAP Project implementations. ►12,5 years experience in SAP project implementations. ►CSM | CSPO | Lean Green Belt | Design Thinking Coach ► Founder SAP NL Agile Initiative & Agile Concept ► Major SAP Agile customers: DSM | ERIKS | AKZO NOBEL | ACHMEA | NIDERA | MAASTRICHT UNIVERSITY © 2013 SAP AG. All rights reserved. Public 19