Kaeser kompressoren - SAP Application Visualization Revolutionizes Business Process Development
 

Kaeser kompressoren - SAP Application Visualization Revolutionizes Business Process Development

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In automotive paint bays, a supply of clean, dry air is mandatory when applying finishes that won’t crackle or flake away over time. Kaeser is the supplier of choice. In the food and beverage ...

In automotive paint bays, a supply of clean, dry air is mandatory when applying finishes that won’t crackle or flake away over time. Kaeser is the supplier of choice. In the food and beverage sector, industrial gases such as nitrogen are used to ensure contamination-free packaging, along with the thick, creamy head that some brewers promote. Kaeser air compressors supply the gas. In fact, Kaeser air compressors are found virtually everywhere, from mundane concrete production to extraordinary winery wastewater treatment and recycling. Kaeser’s ability to provide reliable and efficient compressed air products and complete automated control systems relies on something as arcane as master data governance (MDG). To customize its MDG solution, Kaeser first created an interactive, high-fidelity visualization of the application using the SAP® Application Visualization software by iRise. The results blew new life into the MDG process – and higher quality into Kaeser compressors industry-wide.

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Kaeser kompressoren - SAP Application Visualization Revolutionizes Business Process Development Kaeser kompressoren - SAP Application Visualization Revolutionizes Business Process Development Presentation Transcript

  • SAP Customer Success Story | Industrial Machinery and Components | Kaeser KompressorenKaeser Kompressoren: SAP® ApplicationVisualization Revolutionizes BusinessProcess Development
  • SAP Customer Success Story | Industrial Machinery and Components | Kaeser KompressorenCompanyKaeser Kompressoren AG Street dreams, beer streams –HeadquartersCoburg, Germany compressed air everywhereIndustry, products, and services A chic woman perched on a low concrete wall lunches on a hot dog and a soda. A manIndustrial machinery and in a custom-painted auto with a case of beer in the trunk cruises by. What do they havecomponents – air compressorsand consulting services in common? Oddly enough, Kaeser air compressors. From auto paint ovens and beer carbonation to meat packaging and concrete, Kaeser air compressors figure in a hugeWeb site range of products. And Kaeser Kompressoren AG meets its own high-pressurewww.kaeser.com business needs with solutions from SAP.SAP® solutions and servicesSAP® Application Visualizationsoftware by iRise and SAP In automotive paint bays, a supply of clean, dry air Kaeser’s ability to provide reliable and efficientConsulting is mandatory when applying finishes that won’t compressed air products and complete automated crackle or flake away over time. Kaeser is the sup- control systems relies on something as arcane as plier of choice. In the food and beverage sector, in- master data governance (MDG). To customize its dustrial gases such as nitrogen are used to ensure MDG solution, Kaeser first created an interactive, contamination-free packaging, along with the thick, high-fidelity visualization of the application using creamy head that some brewers promote. Kaeser the SAP® Application Visualization software by air compressors supply the gas. In fact, Kaeser air iRise. The results blew new life into the MDG compressors are found virtually everywhere, from process – and higher quality into Kaeser com- mundane concrete production to extraordinary pressors industry-wide. winery wastewater treatment and recycling. 2
  • SAP Customer Success Story | Industrial Machinery and Components | Kaeser KompressorenIntroduction A transparent new process of masterVision data governanceWhy SAP A global enterprise, Kaeser Kompressoren is one In that regard, one of the processes Kaeser needed of the world’s premier suppliers of compressed air to address was master data governance. With opera-Implementation products and related services. Headquartered in tions virtually worldwide, master data governance Coburg, Germany, it employs approximately is a critical function of the business with importantSolution 4,500 people. implications for customer service. In the process of running its business, Kaeser runs “Master data governance is huge because it coversBenefits almost the complete set of SAP Business Suite ap- the complete enterprise,” says Lameter. “So it’s es- plications. The company has been using the software sential that your approach be a good one before youFuture plans long enough to recognize that some applications attempt to apply it to the complete enterprise. The need customization. “There are areas like finance or purpose of this project was to implement a solution human resources where you can use SAP software that supported a new and very transparent approach in a more or less standard way,” says Falko Lameter, to master data governance.” CIO of Kaeser. “When it comes to customization, then you would concentrate on the most important core processes of the company. For us, these are sales and service.” “With our master data governance project, we are developing a solution that could prove to be a foundation for a general IT governance process.” Falko Lameter, CIO, Kaeser Kompressoren AG 3
  • SAP Customer Success Story | Industrial Machinery and Components | Kaeser KompressorenIntroduction Visualization that looks and acts likeVision the desired solutionWhy SAP “In the past, software customization projects have which can be completed in a matter of hours, en- always involved lots of changes and accompanying compasses integrated workflows, interfaces toImplementation budget overruns,” recalls Jewgeni Kravets of SAP existing solutions, and custom requirements. The Consulting. “So I recommended to the Kaeser IT visualization looks and behaves exactly like the de-Solution people that they look at SAP Application Visualiza- sired solution so that stakeholders can “test-drive” tion software by iRise as an alternative approach to and fully experience the proposed vision for the project design and specification.” This project would application design and provide feedback before anyBenefits then point the way toward Kaeser’s future custom- expensive coding takes place. ization undertakings.Future plans The end result is a complete “picture” of require- SAP Application Visualization enables users to rap- ments that anyone can understand and that helps idly create an integrated, interactive view of an entire ensure both business and IT are fully aligned around solution design, or parts of it, depending upon their what’s needed and how to execute on it. In most needs. These visualizations help illustrate to stake- cases, business analysts and functional experts can holders how standard and nonstandard elements of learn and master the software functionality in less SAP and partner software would look and interact than a day. in supporting a new process. This working preview, 4
  • SAP Customer Success Story | Industrial Machinery and Components | Kaeser KompressorenIntroduction Fast implementation, shortVision training periodWhy SAP According to Kravets, Kaeser was uncertain about implementing the visualization software at the out-Implementation set. Initially, the plan was for only a few licenses, just to get a sense of the software and help safeguardSolution one specific project. But Kaeser very quickly added several more seats, ultimately licensing the software 3 for all in-house business analysts and applicationBenefits owners who collaborate with business departments. monthsFuture plans The software was installed in just a few hours with Time to application remote support from SAP. Training took another day visualization and a half. “Within just three months, we identified our business requirements and launched the first visual prototype of our MDG solution,” says Lameter. All relevant in-house business analysts and applica- tion owners were trained on the software to create the high-fidelity visualizations. The actual business users themselves, however, needed no training to work with the visualizations, “test-drive” the planned application, and validate the business requirements and user interfaces. 5
  • SAP Customer Success Story | Industrial Machinery and Components | Kaeser KompressorenIntroduction Support for clearly defined rolesVision and responsibilitiesWhy SAP Kaeser used the SAP Application Visualization soft- project developers were able to establish a fixed ware to envision the entire master data governance price for the project.Implementation solution prior to establishing it as a company stan- dard. IT developers and business analysts worked “I think the users like it,” says Lameter. “They im-Solution with the business departments to establish each role mediately started using it. There was no critical com- required, along with the fields needed to meet each ment, and this is very important; usually when you role’s responsibilities. With the elimination up front implement an application, you have some criticalBenefits of a continuing parade of change requests, the feedback.”Future plans 6
  • SAP Customer Success Story | Industrial Machinery and Components | Kaeser KompressorenIntroduction Substantial time saved and hugeVision costs avoidedWhy SAP Working with SAP Application Visualization, it be- The result was a more harmonious – and certainly came clear that the solution implementation would faster and less costly – development of processesImplementation benefit by waiting one month for a new enhance- and associated software within the company. The ment package, which included a more flexible SAP problem of communication between IT andSolution user interface. By opting for the new enhancement business – and the arduous translation of those package over the existing one, Kaeser cut develop- communications into actual processes and software ment time by approximately 50%. It also avoided the programs – has been solved.Benefits expense of deploying two enhancement packages instead of one. There is, however, occasional confusion. “We have toFuture plans take care to inform the business people that while Substantial time was also saved in the specification the visualization of the solution preview looks like a of the new solution. In addition, there was an end to real application, it isn’t one,” says Kravets. “You can’t the enormous expenses that come with repeated go live with this, it’s just a spec.” specification change requests associated with the recognition of new roles and new field require- ments. “With SAP Application Visualization software, 50% communication between IT and the business was certainly much easier,” says Lameter. “Because the business department could now see how the appli- cation works and could, let us say, feel and smell it.” Process development time avoided 7
  • Kaeser Kompressoren Introduction More process Vision improvements ahead Why SAP According to Lameter, Kaeser’s master data gover- nance project will ultimately improve the quality of Implementation all its product- and customer-related processes. What’s more, he sees the potential for SAP Applica- Solution tion Visualization to be applied in other SAP and non-SAP software development projects aimed at improving business processes across the entire Benefits Kaeser organization and beyond. Future plans Lameter believes such projects will help Kaeser to better serve its customers. “High-quality information about our products and business partners helps us provide our customers with compressed air supplies at the low costs and high availability they need to run efficient manufacturing processes,” he says.CMP18890 (12/08) Copyright/Trademark | Privacy | Impressum 8