SAP Services Overview

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http://SAP.com/Services

As the world’s leading business software company, SAP has helped more than 200,000 of the world’s most successful companies run like never before. But software is only part of the story. It’s SAP Services that unlocks the power of SAP software. Over 15,000 passionately innovative consultants go to work everyday with a single mission of transforming SAP software into a powerful, custom engine for running and growing your business

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SAP Services Overview

  1. 1. Luis Orama SAP Services RUN BETTER. WITH SAP Services UNLOCK THE POWER OF SAP
  2. 2. WHAT DOES THE FUTURE HOLD FOR YOUr organization? Hannah Pong SAP Services
  3. 3. Will technology help you, or hold you back? How will market conditions affect your strategy? What role will innovation and your competition play? How well your company navigates through these business drivers is often the difference between success and failure. As the world’s leading business software company, SAP has helped more than 200,000 of the world’s most successful companies run like never before. But software is only part of the story. It’s SAP Services that unlocks the power of SAP software. Over 15,000 passionately innovative consultants go to work everyday with a single mission of transforming SAP software into a powerful, custom engine for running and growing your business. When you envision the future of your company, what challenges will you face? 15,000 SAP Services consultants transform SAP software to grow your business every day. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3 SAP SERVICES
  4. 4. Every consultant is ingrained with a proven four-step process for creating the optimal solution for your business – a process that continues to evolve and grow as your business does. In addition, every consultant leverages the experience and expertise of 26 industries and lines of business, as well as our experience in co-developing powerful breakthrough SAP technologies such as big data, mobility and in-memory computing. We start by immersing ourselves in your business, learning it until we know it as well or better than you. It is only then that we can begin formulating a vision for your company. We research new and exciting market opportunities that align to your core competencies and identify a path for growth that‘s based on a strategy of innovation. With a clear vision in hand, our consultants begin mapping technologies, software, and best practices to develop a unique solution for your company. With direct access to one of the world’s largest and most powerful software development organizations, as well as the industry’s most cutting-edge technologies, your solution is positioned to optimize your company’s success. The next step is taking your solution from the drawing board to the real world. With our extensive and proven track record, finding the most effective and efficient deployment approach is a matter of choosing from a wide range of packaged and repeatable offerings which meet your deployment goals. Whether it’s modular, pre-integrated, rapid deployment or a fully custom development, our goal is to deliver the highest quality results with the fewest resources, in the shortest time. Even the best solutions need to constantly grow and be optimized. The goal of every services consultant is to amplify your results by adapting to changing business conditions, new technologies, and evolving market dynamics – ensuring that your company is always running at its highest potential. What’s next? We’re right back to immersing ourselves in your business and starting the whole process over again. Delivering success. SAP SERVICES Imagine CREATE DEPLOY AMPLIFY © 2013 SAP AG or an SAP affiliate company. All rights reserved. 4
  5. 5. Marianne Heer SAP Services To unlock the true power of SAP, SAP Services offers seven critical areas of engagement as part of an ongoing relationship. From strategy and planning to implementation and value realization through to education and optimization services, SAP Services delivers true end-to-end services. Choose the entire portfolio, and accelerate time to value like never before. Or, choose individual services to maximize value in a specific area of your business. Either way, we focus on delivering positive outcomes that are targeted to your individual goals. Our Portfolio includes the following: A look at SAP Services’ Portfolio. SAP SERVICES SAP SERVICES PORTFOLIO 5
  6. 6. Transformation Services Let our knowledgeable industry specialists help bring your business and IT into perfect sync, and chart a path to future success. Innovation Services Tap into our unique link to SAP development, and harness the latest breakthrough technologies. Technology Services Let us help you unlock the full power of your SAP solutions. Custom Development Services Let us tailor your applications to solve a business need that’s yours and yours alone. Deployment Services Choose from options that include rapid-deployment solutions that can be up and running in a matter of weeks. Premium Engagement Services Let us manage your overall technology environment – while you focus on your business. Training and Education Give your team the in-depth skills they need to get the full value from your SAP applications. For the full story on each of these services, read on. And for a no-obligation consultation with an SAP Services specialist, visit us online. visit sap.com/services © 2013 SAP AG or an SAP affiliate company. All rights reserved. 6 SAP SERVICES
  7. 7. You want to take your business to the next level, and you know that software alone won’t be enough. So you engage the Business Transformation experts of SAP, whose deep knowledge of both technology and your industry can help you chart a path to future success. Business Transformation Services Our business transformation experts can help you align people, processes, and technology with your corporate goals. You’ll benefit from our knowledge of global industry best practices. And, you’ll receive ongoing monitoring to ensure that your transformation is on track and delivering a solid return on investment. Design Thinking Through this unique service offering, SAP can help you make the most of today’s disruptive technologies. Thinking from the perspective of your customers, we’ll help you develop innovations that create real value for your customers – and your company. Value Partnerships As our premium service, a Value Partnership can help you realize the full value of your SAP software investments. Our senior consultants will establish a customized roadmap that focuses on continuous improvement – and is supported by clear metrics. And we’ll work continuously to optimize, innovate, and transform your business. So you and your team can reach your full long-term potential. Learn more about all of our Transformation Services at: http://www54.sap.com/services-support/svc/ business-transformation.html SAP SERVICES Transformation services © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7
  8. 8. With a direct line to SAP development, SAP Services can help you get the very latest from a global innovation leader. Specifically, we’ll help you get the best of three of today’s hottest technologies – in-memory computing, mobility, and analytics. SAP HANA Services With its breakthrough processing speed, the SAP HANA in-memory computing platform can transform your enterprise. SAP Services can help you design, plan, implement, and optimize a successful end-to-end SAP HANA strategy – including SAP Business Suite on SAP HANA. SAP Mobile Services SAP Mobile Services can help you capitalize on the latest mobile innovations through solutions designed around people, not just processes. We’ll help you identify your stakeholders, define your operating model, and understand your customer needs and user experience requirements. And, we’ll help you deploy powerful, secure solutions that deliver measurable business value. SAP Analytics Services SAP Services can help you get deeper insights into every facet of your business.We’ll help you establish goals, strategies, processes, and priorities. We’ll help you establish a single version of the truth, so that reports and data are trusted by your business users. And, we’ll speed the deployment of your analytics applications, including enterprise performance management (EPM) and governance, risk, and compliance (GRC). Learn more about our Innovation Services at: http://www54.sap.com/services-support/svc/ in-memory-computing.html INNOVation services © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8 SAP SERVICES
  9. 9. You need to prepare your IT landscape for real-time business. But you also need to reduce TCO. SAP Data and Technology Services can help you achieve these contradictory goals by reducing complexity, boosting efficiency, and lowering infrastructure costs. As a result, we can help transform your IT department from a cost center to a strategic business partner. The Right Expertise Drawing on more than 40 years of experience, our technology experts can help you establish IT governance processes, quality gates, and decision bodies for today. And, they can help you set up the appropriate processes and infrastructures for managing the information assets of the future. So you’ll have what you need to innovate faster, work smarter, and operate more competitively. The Right Portfolio SAP Technology Services has the advantage of leveraging the world’s richest portfolio of software solutions, from the SAP HANA platform, to cloud-based applications, to quick start services and rapid- deployment solutions. By creating the ideal blend of these solutions for your enterprise, we can create a foundation for more dependable business decisions and more efficient operations for years to come. Learn more about our Data and Technology Services at: http://www54.sap.com/services-support/svc/data-technology.html SAP SERVICES Technology services © 2013 SAP AG or an SAP affiliate company. All rights reserved. 9
  10. 10. No business is exactly like yours.And sometimes, you need a software solution that is as unique as your enterprise. That’s the time to engage SAP Custom Development Services. Our developers can help you build a position of leadership through business process innovation, providing support at every step from concept to development to maintenance. And, we can help you leverage the latest technologies, including SAP HANA, cloud computing, and mobile analytics. We can even help you move an existing custom application from its legacy environment to an SAP platform, giving it a new lease on life. Of course, every custom solution is developed in accordance with SAP’s world-class methodologies and standards. So you know it will be robust, scalable, and ready for the future. Imagine a capability that would truly set your company apart from the competition. Then contact SAP Custom Development to make it a reality. Learn more about our Custom Development Services at: http://www54.sap.com/services-support/svc/ custom-app-development.html CUSTOM DEVELOPMENT services © 2013 SAP AG or an SAP affiliate company. All rights reserved. 10 SAP SERVICES
  11. 11. Deployment is where the rubber meets the road. And SAP Deployment Services can make that contact faster, more efficient, and more effective. Our specialists have helped thousands of customers deploy their solutions quickly and cost-effectively – from traditional on-premise solutions to the latest mobile and cloud applications. More and more, our specialists are busy with SAP Rapid Deployment Solutions. As the name implies, these preconfigured solutions address specific business needs with deployment schedules that are measured in days or weeks – rather than months. So they deliver fast time to value with minimal risk and a fixed cost, that are business outcome focused. And with over 150 currently available, you can choose from a wide range of mobility, analytics, cloud, database, industry-specific, and line of business solutions. Learn more about our Deployment Services at: http://www54.sap.com/solution/rapid-deployment.html SAP SERVICES deployment services © 2013 SAP AG or an SAP affiliate company. All rights reserved. 1111
  12. 12. If information technology is central to your business plan – as it is for most enterprises – SAP Premium Engagement Services offer a compelling value. Through services like SAP MaxAttention, SAP Active Global Support, and SAP ActiveEmbedded, we can ensure that you have a flexible, capable IT infrastructure to power your most innovative business objectives. Operations Control Center Our Operations Control Center model allows your enterprise to run SAP solutions like a factory – that is, with efficiency, scalability, and repeatable processes. This approach results in peak systems performance while reducing costs and minimizing disruption. And, it gives you the ability to drive continuous improvement, quickly adopt new business practices, and capitalize on emerging opportunities. No wonder many of the world’s largest corporations – as well as many small to midsize businesses – entrust their IT environments to SAP Premium Engagement Services. Learn more about our Premium Engagement Services at: http://www54.sap.com/services-support/support.html PREMIUM ENGAGEMENT services © 2013 SAP AG or an SAP affiliate company. All rights reserved. 12 SAP SERVICES
  13. 13. Your people can either be the strongest link in your software chain – or the weakest. The difference is knowledge. And no one imparts knowledge of SAP software better than SAP Services. SAP Learning Services provides a full suite of online and offline training, learning software, and consulting services – which can be customized to your requirements. These services can give your team the in-depth skills they need to get the full value from your SAP applications. Programs for Every Stage SAP Learning Services covers every stage of the training lifecycle, including: Initial training We can help your people quickly get up to speed on any new SAP applications, so they can hit the ground running. Refresher training We can help current employees deepen their skills – or learn new functionality in any software upgrades. Ongoing training We can help you stay ahead of the curve to drive innovation forward, meet the needs of a changing market, and address evolving regulatory requirements. Early product training Through our direct link to SAP Development, we give you the opportunity to explore – and train on – new software before it is released to the general public. Learn more about our Learning Services at: http://www54.sap.com/training-education/overview.html SAP SERVICES Training and Education © 2013 SAP AG or an SAP affiliate company. All rights reserved. 13
  14. 14. Gera Mats SAP Services unlock your futureWith so much riding on your investment in SAP software, doesn’t it make sense to partner with the people who know it best? Discover the many ways SAP Services can help you unlock the power of SAP today. Visit sap.com/services RUN BETTER.
  15. 15. www.sap.com/services ©2013 SAP AG. All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo,BusinessObjects,Crystal Reports,Crystal Decisions,Web Intelligence,Xcelsius,and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, iAnywhere, Sybase 365, SQLAnywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable forerrors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
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