Essential Customer Relationship Management Functionality – Fast
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Essential Customer Relationship Management Functionality – Fast

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Find out how organizations are gaining essential marketing, sales, and service functionality – and real-time data access – with the SAP CRM powered by SAP HANA rapid-deployment solution.......

Find out how organizations are gaining essential marketing, sales, and service functionality – and real-time data access – with the SAP CRM powered by SAP HANA rapid-deployment solution. Preconfigured software provides a flexible foundation to meet basic as well as advanced CRM needs at a fixed price and scope.

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  • 1. OverviewQuick FactsSAP Information SheetSAP Rapid Deployment SolutionsSAP CRM Rapid-Deployment SolutionPowered by SAP HANAEssential CustomerRelationship ManagementFunctionality – Fast©2013SAPAGoranSAPaffiliatecompany.Allrightsreserved.
  • 2. 2 / 3SummaryThe SAP® CRM rapid-deployment solutionpowered by SAP HANA® offers essential mar-keting, sales, and service functionality alongwith real-time data access.The solution deliversa range of preconfigured software and providesa flexible foundation to meet basic as well asadvanced customer relationship management(CRM) needs. Rapid-deployment solutions aremodular yet integrated, allowing you to selectwhat you need when you need it, and to unlocka path to future improvements.Objectives•• Reduce data latency to support CRMactivities•• Reduce IT complexity and workload•• Find the right CRM solution for yourorganization•• Conduct consistent and relevant interactions•• Speed ROI and time to valueSolution•• Account and contact management, activitymanagement, and interactive reporting•• Lead and campaign management•• Opportunity and pipeline performancemanagement and integration with order andquotation management in the SAP ERPapplication (optional)•• Interaction-center service-requestmanagementBenefits•• Enable processes to address sales andservice needs•• Drive consistent, relevant customer insightsand interactions•• Enhance marketing activities•• Improve sales management and performance•• Provide real-time data access and flexiblemodeling•• Simplify data maintenanceLearn moreTo find out more, call your SAP representativeor visit us online at www.sap.com/solutions/rapid-deployment/hana-crm.Quick Facts© 2013 SAP AG or an SAP affiliate company. All rights reserved.Overview
  • 3. Digital information offers a wealth of potentialbenefits. But the vast amounts of data avail-able can lead to complex IT landscapes andhigh IT workloads. When it comes to applyingthis data to CRM, it can be a challenge forcompanies to determine where to start andhow to find the right solution. The SAP CRMrapid-deployment solution powered by SAPHANA brings together software and implemen-tation services for a fixed price and scope.The solution enables companies like yoursto improve reporting performance, eliminateslowdowns caused by data latency, achievefast ROI, and reduce risk.Rapid-deployment solutions take the complex-ity out of implementations, delivering value inweeks, with preconfigured software offering afixed price, scope, and time frame. The rapid-deployment solution delivers huge gains inefficiency and provides visibility into real-timedata.Now, you can quickly evaluate transactionaldata and get the results you need. You can in-crease productivity by reducing reporting waittimes, improve forecasts with pipeline perfor-mance management, and make immediatechanges to transactional data within reports.Near-real-time reporting and analytics enablefaster, better-informed decision making acrossyour organization.You can choose SAP or trusted partners todeliver implementation services for your rapid-deployment solution, with hardware, hosting,and financing options aligned with your on-premise or cloud deployment.Overviewwww.sap.com Quick FactsCMP24518 (13/03)© 2013 SAP AG or an SAP affiliate company. All rights reserved.3 / 3
  • 4. © 2013 SAP AG or an SAP affiliate company. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.National product specifications may vary.These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, withoutrepresentation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials.The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanyingsuch products and services, if any. Nothing herein should be construed as constituting an additional warranty.SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks ofSAP AG in Germany and other countries.Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.