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Khaled Ismail Forum SUGMENA KSA
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Khaled Ismail Forum SUGMENA KSA

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Why Government Organization's customers choose SAP? Because it Supports “management levers” such as action plans, budgeting process, performance management, and changes in organizational structure to …

Why Government Organization's customers choose SAP? Because it Supports “management levers” such as action plans, budgeting process, performance management, and changes in organizational structure to drive macro-level strategies down into their organizations to ensure major decisions are designed to advance the strategies

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  • 1. Innovating BusinessICT Business Integrator
  • 2. Your Host Khaled Ismail Presales Manager
  • 3. • Top Management Decision Support System (DSS) • Data Stereotype. • Centralized Multi-level analysis (Single Point of Entry) • Proper Structure What’s in it for me
  • 4. Business management software—usually a suite of integrated applications—that a company can use to collect, store, manage and interpret data from many business activities ERP provides an integrated view of core business processes, often in real-time, using common databases maintained by a database management system. What is ERP
  • 5. Why Government Organization's customers choose SAP 1. Provide our customers with KSA Localization for Public Sector specially for Security sector which is fully supported and administrated by SAP. 2. Continuous update to the KSA Localization to match the latest Public Sector changes. 3. Full business/ financial consolidation capabilities with multi level analysis. 4. Public Sector leading solution that accommodate all government sector requirement. 5. Fully integrated application solution for financials, HR, payroll, and controlling to serve public sector operations and budget preparation and execution 6. High process flexibility and low TCO through comprehensive, complementary, and integrated offering 7. Supports priorities such as action plans, budgeting process, performance management, and changes in organizational structure ensure decisions are made to advance strategies 8. Faster time to value and lower risk due to deep SAP industry expertise and comprehensive service and support offering
  • 6. ERP Implementation Project Keys to Success Points of Discussion
  • 7. 1. Stakeholders Are commited 2. Business Benefits Are relized 3. Work and Schedule Are predictable 4. Team Is high-performance 5. Scope Is realistic and managd 6. Risks Are mitigated 7. Delivery Organization Benefits are realized Identifying, evaluating, informing, and influencing the individuals and groups who are effected by or will influence the outcome of the project. Estimating, measuring, and monitoring the benefits that will be gained from the project. Benefit includes expected results and the associated cost, both financial and non- financial, of achieving that result. Controlling the production and acceptance of the project services and deliverables, and verifying their provision to specified performance and acceptance requirements. Identifying, mobilizing and developing the people required for the project team. Obtaining and maintaining appropriate space, equipment, and other resources required to successfully complete the project. Agreeing, maintaining, and amending the boundaries of the project. Identifying and evaluating risks & issues. Developing avoidance, mitigation, and resolution activities to counteract those risks and issues Establishing, agreeing, and monitoring value added and effective knowledge transfer that IBM, acting as the delivery organization, brings to the project.
  • 8. ERP Implementation Project Risks and Mitigations Points of Discussion
  • 9. Risks Severity Issues Weakness
  • 10. Application Support Top Management Sponsoring Experienced Skills and qualification Software License Availability Hardware Availability Application fit to business requirement Data governance and cleansing User Awareness, involvement and acceptance Change Management Data Localization Hardware Software Staffing Sponsoring Support Risk Factors Click mouse to advance Summery of agenda could be add in this text box.
  • 11. Risks and Mitigations 1. Project staffing • Start assigning staff to the project as early as possible (depending on letter of intent) • Start staffing the project as early as possible (depending on project starting date (as per plan))
  • 12. Risks and Mitigations 2. Localization of solution • Assess SAP modules against local government policies and procedures • Discuss with SAP the extra needed localization requirements and assure that they are totally in sync • Discuss with Client localization requirements early and ensure that everything is covered and conveyed to SAP
  • 13. Risks and Mitigations 3. Integration with existing vendors • Assess integration requirements early • Discuss with 3rd party vendors integration requirements and ensure that they are aware of the requirements Assess workarounds to ensure that integration is not a show stopper
  • 14. Risks and Mitigations 4. Clear business requirements from Client • Client to provide knowledgeable and experienced business users (Key users) • Discuss business requirements with the users and ensure that both users and implementer are in sync
  • 15. Risks and Mitigations 5. Client users’ availability and knowledge • Ensure that Client business and technical users are assigned full time on the project and it has their highest priority • Ensure that Client business and technical users are involved in awareness sessions • Explain consequences of delays in availability, meetings and decisions • Raise flags and ensure that resources issues are tracked in the project status reports and discussed during status meetings
  • 16. Risks and Mitigations 6. Client expectations from both Business and IT • Ensure that the scope is clearly covered in the Statement of Work • Conduct awareness sessions, presentations • Involve business users and select Client business champions to help in the knowledge transfer and the awareness sessions and presentations
  • 17. Risks and Mitigations 7. Resistance to new Solution • Conduct awareness sessions, presentations • Involve business users and select Client business champions to help in the knowledge transfer and the awareness sessions and presentations • Involve IT users and select Client technology champions to help in the knowledge transfer and the awareness sessions and presentations
  • 18. Risks and Mitigations 8. Data migration • Conduct early assessment of data migration requirements and need • Involve business and IT early on in the assessment and data mapping sessions • Ensure that new data is clear and defined • Ensure that data migrated is clean
  • 19. Risks and Mitigations 9. Roles and Responsibilities within Client • Identify business and IT roles early in the project • Agree with the Client the new roles and responsibilities • Assign new roles and responsibilities
  • 20. Risks and Mitigations 10.Business Politics • Involve business units early in the project • Ensure that all decisions related to the system are agreed with the business
  • 21. Risks and Mitigations 11.Hardware and software delivery • Ensure that Client is aware of all HW and SW requirement • Ensure that Client has provided and procured the required HW and SW • Highlight risks related to delayed HW and SW and its affect on the delivery dates
  • 22. Risks and Mitigations 12.Delay in acceptance and decisions • Involved users from the early stages of the project • Ensure that all deliverable are clear • Assign user by Client that are capable/empowered to take decisions • Explain consequences of delays in decisions and acceptance • Escalate to steering committee and project sponsor and owner
  • 23. Risks and Mitigations 13.Scope creep and hidden requirements • Agree clear requirements in Statement of Work • Explain clearly the consequence of scope creep in terms of effort, time and cost
  • 24. Risks and Mitigations 14.Users trying to mimic an old system using the new solution • Explain how the new system can provide better functionality • Involve users early in requirement sessions, awareness sessions • Explain how doing the old way can hinder the system’s efficiency
  • 25. Risks and Mitigations 15.SAP support delays • Cover delays by TCC (if it is not a bug or technical issue in SAP source applications) • Escalate delays to SAP Executive Management

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