Higher Education and Research
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Today’s universities and research institutions face tight budgets and fierce competition. These organizations must improve student performance and retain top students while containing costs and ...

Today’s universities and research institutions face tight budgets and fierce competition. These organizations must improve student performance and retain top students while containing costs and improving research and innovation.
The challenges facing colleges, universities, and research institutions are growing and expanding. Tight budgets and evolving institutional and student demands create a need for technology to innovate and do more with less.
Operating more efficiently means maximizing resources, adopting innovative communication and management practices, building productive relationships, and developing shared services and sustainability.

Through best practices and technology solutions that maximize efficiency, higher education and research facilities can not only survive but thrive. Solutions must satisfy the needs of staff, faculty, and students so each group can use technology to succeed.

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    Higher Education and Research Higher Education and Research Presentation Transcript

    • Industry Executive Overview Higher Education and Research Higher Education and Research Executive Summary SAP Solutions SAP Innovations References Contact Us © 2013 SAP AG
    • © 2013 SAP AG2 / 37 Enhance Learning and Research Today’s universities and research institutions face tight budgets and fierce competition. These organizations must improve student performance and retain top students while containing costs and improving research and innovation. The challenges facing colleges, universities, and research institutions are growing and expanding. Tight budgets and evolving institutional and student demands create a need for technology to innovate and do more with less. Operating more efficiently means maximizing resources, adopting innovative communication and management practices, building productive relationships, and developing shared services and sustainability. Through best practices and technology solutions that maximize efficiency, higher education and research facilities can not only survive but thrive. Solutions must satisfy the needs of staff, faculty, and students so each group can use technology to succeed. Market Situation Drive Performance and Excellence Transformation Through Technology Innovation Business Priorities SAP Innovations Executive Summary SAP Solutions SAP Innovations References Contact Us
    • © 2013 SAP AG3 / 37 Leverage technology to achieve institutional success. Improve student performance and retention by managing the lifelong student-contact cycle. Drive student recruitment, measure student progress, and cultivate alumni and donor relationships. Contain the cost of education by optimizing income from all funding sources, including fees, grants, donations, commerce, and investments. Help improve research and innovation by driving efficiency and safety through the entire research lifecycle – from project development and execution to intellectual property management. Drive Performance and Excellence With support from SAP solutions, higher education and research institutions can improve student performance and retention, contain costs, and enhance research and innovation. Best-Run Higher Education and Research Executive Summary SAP Solutions References Contact UsSAP Innovations Market Situation Drive Performance and Excellence Transformation Through Technology Innovation Business Priorities SAP Innovations
    • © 2013 SAP AG4 / 37 Successful institutions use technology to help manage operations effectively. This includes managing the full student lifecycle, cultivating donor relationships, managing costs and income, and driving research and innovation. Best-Run Higher Education and Research Priorities Understanding the value drivers for each of these priorities is key to executing as a best-run higher education or research institution.  Students, Teaching, and Learning  Commercial and Noncommercial Research  Education Funding and Income  People and Talent  Budget and Finance  Procurement  IT Management  Technology Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations Market Situation Drive Performance and Excellence Transformation Through Technology Innovation Business Priorities SAP Innovations
    • © 2013 SAP AG5 / 37 Executive Summary SAP Solutions References Contact UsSAP Innovations Market Situation Drive Performance and Excellence Transformation Through Technology Innovation Business Priorities SAP Innovations For over 40 years, SAP’s innovations have helped companies transform and achieve the goals they never thought possible – making more-informed decisions and innovating to lead in new markets. SAP enables the real-time enterprise, empowers new experiences, and unwires the business. Enable the Real-Time Enterprise SAP’s integrated, real-time analytical, predictive, and in-memory database solutions improve the business value of your information and optimize business outcomes. Empower New Experiences The SAP software solutions allow you to deliver simple, elegant, real-time applications rapidly across any device, with the superior consumer-grade experience users have come to expect. Unwire the Business Connect with your customers, partners, and employees efficiently and securely with a market- leading mobile platform and device management technologies from SAP. Business Transformation Through Technology Innovation Revenue growth and profit are no longer sufficient benchmarks for success. In today’s economy, companies need to stand out in crowded and highly competitive markets. The pace of business is relentless, where today’s innovation becomes tomorrow’s status quo. Organizations that embrace technology can transform to gain a significant advantage rapidly over the competition.
    • © 2013 SAP AG6 / 37 SAP Innovations Universities and students are at the forefront of technology and they expect solutions that drive innovation and efficiency. To satisfy their needs, solutions must enable virtually unlimited access to data and yield measurable, sustainable results. Education and research have moved beyond physical buildings due to mobile applications, e-learning technologies, and collaborative research environments. Regardless of physical or virtual location, there is one constant – information – and higher education and research institutions produce massive amounts of it. Institutions need powerful, scalable analytics to effectively manage information, students, staff, and researchers. Having this functionality embedded in software applications allows detailed coordination and synthesis of information. Mobile applications empower researchers, staff, and students to evaluate and share real-time results. These applications enable immediate decision making and increased collaboration for successful outcomes. Cloud-based solutions offer the ability to quickly deploy and adapt technology in response to changing needs. These solutions can be deployed at low cost and low risk while ensuring flexibility, scalability, and integration across organizational processes. Executive Summary SAP Solutions References Contact UsSAP Innovations Market Situation Drive Performance and Excellence Transformation Through Technology Innovation Business Priorities SAP Innovations
    • © 2013 SAP AG7 / 37 Driving excellence in teaching, learning, and research. Higher Education and Research Value Map Teaching and Learning SAP Solutions Research People and Talent Education Funding and Income Budget and Finance IT Management Procurement Technology Solutions Students, Teaching and Learning Student Lifecycle Management Teaching and Learning Learner Achievement Measurement and Tracking Analytics for Educational Performance Education Funding and Income Grants Management for Grantee Donation Management Learner Fee Management Grants Management for Grantor Commercial and Noncommercial Research Research Planning and Execution Researcher Visibility People and Talent Core Human Resources and Payroll Talent Management Time and Attendance Management Workforce Planning and Analytics Budget and Finance Public Sector Budget Planning Public Sector Financials Treasury and Financial Risk Management Enterprise Risk and Compliance Management Real Estate Lifecycle Management Procurement Supplier Discovery and Lifecycle Management Strategic Sourcing and Contracting Procurement and Order Collaboration Collaborative Invoice to Pay Regulated and Complex Procurement IT Management Application Lifecycle Management IT Infrastructure Management IT Portfolio and Project Management IT Service Management IT Strategy and Governance Executive Summary SAP Solutions References Contact UsSAP Innovations Technology Solutions Analytics Consumer ExperienceData Management Enterprise Mobility SAP HANA Platform Application Development and Integration
    • © 2013 SAP AG8 / 37 Universities and research institutions continually search for ways to improve student learning and performance. Balancing student workload, measuring performance, and tracking student progress are top priorities for successful institutions. Students, Teaching, and Learning Before an organization can improve learning and performance, however, it needs to keep students enrolled in its program. Therefore, increasing student retention tops the priority list for many institutions, yet it can be the one goal that is most confounding. Challenges to student success, and, therefore retention, include the student’s ability to adapt to a new academic environment, new teaching styles, and increased workloads. This is a lot for students to manage, especially when dealing with scheduling difficulties or an inability to accurately evaluate their success Couple these academic pressures with the challenges of adapting to a new social environment and competing interests, and the pressure mounts. Students are expected to balance an incredible number of new factors that could negatively impact performance. SAP Solutions Priorities Teaching and Learning SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations
    • © 2013 SAP AG9 / 37 Benefits  Increased graduation rates  Enhanced institution reputation  Better recruitment efforts  Greater alumni satisfaction Students, Teaching, and Learning Increase retention and improve service by managing the entire student lifecycle, focusing on student learning, and tracking student progress. Ensure student success by creating educational opportunities that extend beyond just books and equations in the classroom, managing student performance to prepare for success as a professional in the workforce. Student Lifecycle Management Adaptable, tailored educational opportunities to meet individual student needs. Teaching and Learning Supportive management and tracking of learning progress to increase student retention. Learner Achievement Measurement and Tracking Supportive operations to remove administrative burdens so students can focus on learning. Analytics for Educational Performance Oversight and management technology to track student challenges and guide success. Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions Priorities Teaching and Learning SAP Solutions
    • © 2013 SAP AG10 / 37 Higher education and research institutions are bound to charters that require the ability to demonstrate thought leadership and drive new developments in social, scientific, and business environments to help shape successful societies. Commercial and Noncommercial Research Pursuing quality research while operating within stringent regulatory and safety rules requires a careful balancing act for institutions of higher education and research. Achieving this balance requires highly controlled and precise operations, and centralized data for a full audit trail to verify policies, approaches, and procedures. To fund the unrelenting demand for quality research, higher education and research institutions must generate revenue while maintaining positive performance outcomes. SAP Solutions Priorities Research SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations
    • © 2013 SAP AG11 / 37 Benefits  Better ability to drive results that benefit society  Enhanced institutional reputation  Improved ability to act as a catalyst for collaborative research  Improved revenue generation Commercial and Noncommercial Research Deliver superior research results and thought leadership while tightly managing processes and driving revenue. Successfully drive research management and results while adhering to legal and environmental regulations in a safe environment. Enhance the institution’s reputation and ranking, and drive revenue generation. Research Planning and Execution Adaptable solutions for compelling proposal development and project execution rand tracking. Researcher Visibility Analytics and transparency for concise project execution. Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions Priorities Research SAP Solutions
    • © 2013 SAP AG12 / 37 Higher education and research institutions are continually striving to find avenues for revenue generation, especially where public funding has decreased and there is a reluctance to increase student fees. Education Funding and Income In any discussion about the motives behind higher education, learning, and research, revenue generation is rarely mentioned as a priority. But in the wake of continual cuts to education budgets, general economic inflation, and the current economic recession, generating revenue is a clear requirement for higher education and research institutions. Also driving the need for revenue are the increased liabilities and risks inherent in operating research environments. This situation makes business processes and funding streams much more important. That importance is magnified when administrators are reluctant to increase student fees to support an institution’s operations. SAP Solutions Education Funding and Income Priorities SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations
    • © 2013 SAP AG13 / 37 Benefits  Maximize successful grant applications  Optimize grant processes from grantee need to funding source and to project management  Enhance service delivery and revenue by effectively managing alumni expectations  Control unnecessary escalation of student fees Education Funding and Income Manage revenue generation to optimize performance and enhance service delivery. Balance the priorities of revenue generation to optimize operation performance and balance resources. Achieve these objectives while maintaining the integrity of your institution so it can excel in its core mission of research and learning. Grants Management for Grantee Develop coordinated programs to enhance service delivery and increase revenue by managing relationships with alumni and donors. Donation Management Closely manage student-fee processes to maximize receivables while balancing services. Learner Fee Management Establish comprehensive grants programs to increase successful grant applications, improve identification of potential funding sources, and enable effective and efficient management of funds. Grants Management for Grantor Coordinate accounting and track grant funding to meet financial and regulatory compliance. Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions Education Funding and Income Priorities SAP Solutions
    • © 2013 SAP AG14 / 37 Lower employee turnover where a workforce optimization strategy is designed, implemented, and monitored based on workforce data analysis Source: SAP Performance Benchmarking Universities and research institutions thrive on the ability to drive thought leadership, maintain a reputation for excellence, and achieve high rankings. Attracting and retaining top talent are critical priorities for achieving those goals. People and Talent The ability to attract, develop, and retain leading educators and staff is important for a university or research institution. This ability is especially valued in today’s competitive market, where driving innovation and thought leadership are among institutions’ core goals. Many factors influence the ability to recruit. Brand identity has a strong influence on perception and can impact the recruitment of everyone from students to doctoral professors. Institutions need technology that simplifies management of payroll, benefits, work time, and attendance, and supports talent management, succession planning, compensation, and learning as well. Innovative technologies free educators and staff from administrative burdens so they can focus on institutional missions and goals. 32% Priorities People and Talent SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions
    • © 2013 SAP AG15 / 37 Lower HR cost where the HR system has automated reporting and analysis capabilities to identify processes that need to be more efficient Source: SAP Performance Benchmarking Benefits  Reduced HR cost per employee  Increased recruitment of faculty thought leaders  Decreased turnover of educators and staff  Minimized administrative burden on executives and staff  Improved employee engagement People and Talent 10% Human capital management that drives supportive results. Effectively leveraging technology for efficient HR support from recruitment and retention through long-term tenure for a stable, mature campus environment. Core Human Resources and Payroll Automate processes to support the entire employee lifecycle from recruitment to retirement. Talent Management Improve retention, satisfaction, and performance with integrated talent management that focuses on continual development and results. Time and Attendance Management Adopt flexible time-and-attendance tracking configured to the unique, nontraditional work environment of the institution. Workforce Planning and Analytics Develop analytics that track staffing needs based on the cycles and fluctuations of the institution. Executive Summary SAP Solutions References Contact UsSAP Innovations Priorities People and Talent SAP Solutions SAP Solutions
    • © 2013 SAP AG16 / 37 Shorter cycle time for forecasts where budgeting and forecasting relies on up- to-date insight from multiple functions and regions Source: SAP Performance Benchmarking Higher education and research facilities must carefully plan, balance, and execute intricate budgets based on diverse revenue streams while achieving regulatory compliance and efficient use of limited resources. Budget and Finance Universities and research institutions face the need to balance diverse revenue streams with constrained resources. Not surprisingly, accounting and planning for dynamic revenue sources such as fees, grants, and donations bring unique challenges. Institutions must walk a tightrope to effectively manage resources. The goal of this balancing act is to overcome decreases in public financial support and increases in regulations for the funding of institutions and students. This need is especially true if an institution hopes to avoid increased tuition and fees. Through effort and wise investment, institutions can effectively grow their financial resources beyond simple, one-way funding requests to outside sources. But the need to adhere to rules and risk-mitigation practices increases the challenge of those efforts.14% Priorities Budget and Finance SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions
    • © 2013 SAP AG17 / 37 Lower audit cost where organizations use automated controls, rather than manual controls, to improve assurance and minimize cost Source: SAP Performance Benchmarking  Improved support for regulatory compliance  Reduced fraud, waste, and misuse of resources Budget and Finance Maintain financial integrity and support growth. Leverage superior budgetary planning and financial management to generate revenue from alternate sources and maximize operational efficiency. Public Sector Budget Planning Effectively plan budgets across revenue streams and fluctuating cycles to enable integrated operation. Public Sector Financials Adhere to stringent regulations for public budgets while successfully driving revenue generation. Treasury and Financial Risk Mitigation Manage capital efficiently to safely but aggressively drive revenue growth. Enterprise Risk and Compliance Management Closely manage and grow the institution’s investments while meeting regulatory guidelines and mitigating financial risk. Real Estate Life Cycle Management Provide visibility into the entire real property portfolio to maximize asset value. 22% Benefits  Real-time insight into institution performance  Enhanced capital development  Better control through integrated budget planning Executive Summary SAP Solutions References Contact UsSAP Innovations Priorities Budget and Finance SAP Solutions SAP Solutions
    • © 2013 SAP AG18 / 37 Higher average annual savings for organizations with high maturity and leadership in procurement strategy Source: SAP Performance Benchmarking Universities and research institutions face a tight economy, budget pressure, and many policies and regulations. Success requires a standardized approach to procurement that streamlines processes, enables compliance, and reduces cost. Procurement Procurement leaders set a baseline for success by implementing best practices, excelling in category expertise, and working with key stakeholders on cost-control programs. While saving is always a priority, new objectives have emerged as well. Procurement must manage supplier risk and performance, improve process efficiency, drive innovation, and ensure sustainability practices. Institutions need solutions that provide the tools to cut costs and add value. Solutions that support processes such as spend analysis, sourcing, contract management, operational procurement, supplier-information management, and risk and performance management – available both on premise and in the cloud. When coupled with an unparalleled business network, these tools drive real-time insight and the power of many people working together. 60% Priorities Procurement SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions
    • © 2013 SAP AG19 / 37 Benefits  Optimize spend under management  Increase average annual savings  Reduce FTE per billion in spend  Drive innovation across suppliers  Reduce cost and risk with faster decisions  Optimize ad hoc procurement requests Procurement Drive measurable savings while supporting innovative decision making. Ensure best practices in the source-to-payment process while leveraging economies of scale and bulk purchasing along with cross-organization collaboration for efficiency and insights. Supplier Discovery and Lifecycle Management Find new suppliers through the Ariba network and manage these relationships through supplier-management solutions. Strategic Sourcing and Contracting Identify and act on broad sourcing opportunities and create favorable, low-risk supply contracts. Procurement and Order Collaboration Reduce cost and efficiency through user-friendly self-services and collaboration on the Ariba network. Collaborative Invoice to Pay Drive invoice automation and exception management with dynamic discounting on the Ariba network. Regulated and Complex Procurement Manage complex procurement activities to maximize spend-management efficiency and compliance. Executive Summary SAP Solutions References Contact UsSAP Innovations Priorities Procurement SAP Solutions SAP Solutions
    • © 2013 SAP AG20 / 37 Universities and research institutions benefit from forging a strategic partnership and aligning goals with their IT organizations. Process-oriented IT management fosters innovation and maximizes efficiency and responsiveness. IT Management IT organizations no longer decide which technology projects to fund. Lines of business make these decisions based on the value they derive from their IT investments. In many organizations, however, IT manages only the technical landscape. To be more essential to the overall enterprise, it is important that IT position itself as a business that generates value. New technologies such as mobile, in-memory, and cloud computing generate value in an unprecedented way. These new technologies can make IT landscapes more complex, requiring more tools to manage them. By leveraging SAP solutions and following best practices, CIOs, administrators, faculty, and staff can help ensure efficiency, continuity, and responsive- ness of IT resources – making IT more strategic to operations. 2x Rate at which top performers deliver IT projects on schedule or ahead of time Source: SAP Performance Benchmarking Priorities IT Management SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions
    • © 2013 SAP AG21 / 37 Benefits  Better alignment of IT to business strategy  Shorter IT-delivery and business cycles  Reduced system upgrade and operational costs  Lower cost of risk mitigation  Reduced downtime of critical business systems IT Management 1.9x More projects delivered on or below budget by top performers in IT management that overachieve on value drivers Source: SAP Performance Benchmarking To be more essential to the overall enterprise, it is important that IT position itself as a business that generates value. Ensure business and operational continuity, drive efficiency, and increase IT responsiveness to business objectives with solutions designed for universities and research institutions of any size. Application Lifecycle Management Use application-lifecycle-management (ALM) best practices, methods, and services based on IT infrastructure library (ITIL). IT Infrastructure Management Monitor all network assets to drive integrated infrastructure and application lifecycle. IT Portfolio and Project Management Align the portfolio and manage projects to efficiently drive innovation. IT Service Management Align service-desk operations with service-level agreements (SLAs), resolve SLA incidents fast, and adopt ITIL best practices to meet evolving business goals. IT Strategy and Governance Track IT costs and risk to map risk-and-compliance activities to business impact. Executive Summary SAP Solutions References Contact UsSAP Innovations Priorities IT Management SAP Solutions SAP Solutions
    • © 2013 SAP AG22 / 37 Universities and research institutions drive transformation through innovation. Technology enhances the value of information, empowers new developer and user experiences, and enables mobile access to support outreach and interaction. Technology Solutions Universities and research institutions face complex challenges that technology can help them address. As the everyday use of technology increases in power and utility, demands escalate, putting more pressure on institutions. Technology users expect real-time insights and instant access to applications from the latest mobile devices. They expect full integration with their favorite social-media platforms. These demands will only grow as the number of users expecting access continues to grow. At the same time, data volumes are growing exponentially. Faculty, staff, and students must be empowered with solutions that make information available through a new class of real-time applications. Priorities Technology Solutions SAP Solutions Executive Summary SAP Solutions References Contact UsSAP Innovations SAP Solutions “Cloud, social networking, mobility and the strategic use of information are the four forces that combine to create a new era of computing and new opportunities for business.” Source: Gartner, “SAP Is Driving Analytics, Cloud and Mobility in the Nexus of Forces,” Donald Feinberg, August 24, 2012 4
    • © 2013 SAP AG23 / 37  Turn data into an enterprise asset  Enable mobile access to support innovation Technology Solutions Drive change and transform institutions with innovative technology solutions. Innovative solutions enable the real-time enterprise, empower users, and unwire faculty and staff. Analytics Increase the value of data with real-time analytics, business intelligence, and performance and risk management tools. Data Management Find the right information, optimize critical data, ensure scalability, and enhance performance. Application Development and Integration Develop applications and innovation rapidly in a mobile, always-on world of collaborative business networks for secure, cloud-scale applications. Enterprise Mobility Unwire the facility and enable mobile access to services, programs, and information. Consumer Experience Streamline applications, analytics, planning, and predictive analysis on a single, in-memory-based platform. SAP HANA Platform Provide real-time analytics for seamless and more immediate decision making. Benefits  Operate in real-time  Reduce time to value with faster innovation Executive Summary SAP Solutions References Contact UsSAP Innovations Priorities Technology Solutions SAP Solutions SAP Solutions “Through 2015, organizations integrating high-value, diverse, new information types and sources into a coherent information management infrastructure will outperform their industry peers financially by more than 20%.” Source: Gartner, “Hype Cycle for Information Infrastructure, 2012,” Michael Blechar, July 31, 2012 20%
    • © 2013 SAP AG24 / 37 Through technology innovation, academic and research institutions can strategically align their business, IT, and academic goals. With applications and advancements in mobile technology, analytics, cloud computing, and “Big Data”, organizations are better prepared to face evolving business imperatives. Mobile computing solutions enable institutions to unwire their campuses or research centers by delivering business data and applications anytime, anywhere, on any mobile device. With powerful analytics software, organizations can integrate, analyze, and disseminate business- critical information to achieve transparency across operations, research, and student management. Administrators can leverage the power of cloud computing through on-demand solutions that can be implemented quickly with low IT overhead and no software to manage. With these solutions, institutions can store and analyze massive amounts of data in-memory for accurate, real-time analytics. Ultimately, with the right technology, attaining goals such as improving student performance, satisfaction, and retention; optimizing research and innovation efficiency; and containing the cost of higher education are within reach. Fostering success, sharing knowledge, and pursuing excellence are common goals for academic and research institutions. Now more than ever, technology has become an enabler for these goals. SAP invests heavily in research and development to create the tools that these institutions need to succeed. Technology Innovation 32% Higher usage of BI to manage business processes where a BI system provides advanced analysis tools that do not require technical expertise Source: SAP Performance Benchmarking Applications SAP Innovations SAP HANA Mobile Analytics Executive Summary SAP Solutions References Contact UsSAP Innovations
    • © 2013 SAP AG25 / 37 Students, Teaching, and Learning Continually improve student learning and performance with the ultimate goal of progress through graduation. Gain targeted analytical insight to help students, administrators, and faculty manage workloads, overcome obstacles, measure performance, and track success. Commercial and Noncommercial Research Drive the detailed planning, thinking, and execution needed to meet charter demands. Demonstrate thought leadership by producing compelling research for new developments in social, scientific, and business environments. Aided by fast analysis of data, research organizations can help shape successful societies and advance institutional reputation and ranking. Education Funding and Income Leverage real-time strategy and analysis to achieve the best allocation of scarce resources. Free resources to focus on revenue generation for institutional growth, especially where public funding has decreased and there is a reluctance to increase student fees. SAP Business Suite software powered by the SAP HANA platform enables education and research institutions to maximize learning and drive superior research. The software enables fast analytical insight based on large volumes of data to better balance resources and optimize planning and operations. SAP Business Suite Powered by SAP HANA Executive Summary SAP Solutions References Contact UsSAP Innovations Applications SAP Innovations SAP HANA Mobile Analytics
    • © 2013 SAP AG26 / 37 Of organizations foresee a need for having predictive modeling and complex optimization techniques on Big Data analysis Source: SAP Performance Benchmarking Fundraising Support Gain better understanding of which fundraising strategies work best and who to contact for donations can maximize funds. The SAP HANA platform uses real-time analytics to provide insight into active campaigns as well as stored data. Identification of Trends and Patterns Rapid, real-time analysis of fundraising campaigns in progress enables just-in-time assignments of prospective donors to telemarketers. Real-time analytics enables institutions to translate historical and current metrics to prioritize funding opportunities, identify variables that impact funding proposals, and forecast success rates. Target List Segmentation With the real-time analytics in SAP HANA, institutions can create and effectively manage alumni lists to reassign solicitors and analyze profiles of solicitors and donors. Donors who are most likely to contribute can be matched to callers who have the best chance of obtaining a donation. These steps maximize the return of fundraising campaigns. Higher education institutions depend on many sources of income including fundraising. By analyzing data on previous fundraising campaigns, institutions gain insight that improves future campaigns. In-memory analytics enables this insight based on large volumes of data. SAP HANA 48% Executive Summary SAP Solutions References Contact UsSAP Innovations Applications SAP Innovations SAP HANA Mobile Analytics
    • © 2013 SAP AG27 / 37 Higher employee productivity where mobile access is provided to employees across all levels Source: SAP Performance Benchmarking Connect Anytime, Anywhere Our mobile technology solutions help higher education and research institutions connect, interact, and engage, anytime and anywhere. From the SAP Mobile Platform to mobile apps, these solutions provide a means to unwire the campus and enable innovation. Receive Emergency Alerts and Updates Mobile solutions help institutions keep pace with situations and events by providing emergency alerts, updates, and briefings on key students, alumni, and organizations. Alerts also inform researchers of financial and administrative actions that propel research projects forward. Stay Engaged and Informed Mobile technology helps institutions engage a mobile student body. Students stay connected via social media and mobile apps to be productive and immersed in campus life. Mobile apps and mobile access to data help faculty stay productive off campus, which increases overall efficiency. Mobility helps students and faculty alike balance workload and schedules. Mobile technology also helps institutions connect with alumni and friends to drive fundraising activities. We’ve become dependent on mobile technology. Higher education and research facilities use it to empower administrators, faculty, staff, and students with immediate access to vital information and contact points for educational and operational success. Mobile 40% Executive Summary SAP Solutions References Contact UsSAP Innovations Applications SAP Innovations SAP HANA Mobile Analytics
    • © 2013 SAP AG28 / 37 More reports created by the business where a BI system provides user-friendly, self- service analysis, reporting, and visualization Source: SAP Performance Benchmarking Make Better Business Decisions Higher education and research facilities make better business decisions using intelligent data with analytics solutions from SAP. Analytics software helps institutions process massive amounts of data instantly for real-time insights and informed decisions anytime and anywhere, even from mobile devices. Define, Plan, Align, and Monitor Analytics software lets institutions manage Big Data effectively for prudent decision making. The software helps define, plan, align, and monitor performance goals and metrics. It lets administrators anticipate change and proactively balance risks and opportunities. Enable Insight at a Glance Industry-specific content from prototype dashboards enables insight at a glance. The content helps administrators make sound decisions that optimize performance and use of resources. It frees faculty and researchers from time-consuming administrative tasks so they can focus on creating successful outcomes. By monitoring key performance indicators and allowing fast response to change, analytics help institutions improve financial and administrative decision making. To run better, an institution must know its business better. Through analytics, an organization gains visibility into institutional, student, and research performance to align goals with strategies and balance resources with needs. Analytics 33% Executive Summary SAP Solutions References Contact UsSAP Innovations Applications SAP Innovations SAP HANA Mobile Analytics
    • © 2013 SAP AG29 / 37 3,800 institutions of education and research run SAP software. Data for over 7 million students is managed with the SAP Student Lifecycle Management application. Best-Run Institutions Best-Run Customers TU Darmstadt University of Haifa Why SAP? UPES Executive Summary SAP Solutions References Contact UsSAP Innovations
    • © 2013 SAP AG30 / 37 SAP works with numerous multitiered partner organizations to explore opportunities for expanding the reach of innovative technology. Customer Co-Innovation Key SAP partner organizations include:  Higher Education Research Advisory Council  Higher Education Research Users Group  SAP Community Network  SAP University Alliances  SAP discussion forums on LinkedIn Co-Innovation Partners SAP has strategic partnerships with higher education and research institutions to develop solutions that enable innovation through mobile technology, advanced analytics, and real-time insight. Executive Summary SAP Solutions References Contact UsSAP Innovations Best-Run Customers TU Darmstadt University of Haifa Why SAP? UPES
    • © 2013 SAP AG31 / 37 Technische Universität (TU) Darmstadt, is headquartered in Darmstadt, Germany and has over 4,300 employees with an annual budget of €400M. Implemented a workflow-based user administration solution to enable the alignment of user permissions with roles and responsibilities, to preserve data consistency across applications, prevent fraudulent action, and maintain an audit trail for regulatory compliance. 70%Reduced general user administration effort 40%Accelerated user registration and status changes 48%Accelerated user provisioning Executive Summary SAP Solutions References Contact UsSAP Innovations Best-Run Customers TU Darmstadt University of Haifa Why SAP? UPES
    • © 2013 SAP AG32 / 37 University of Petroleum and Energy Studies, located in Dehradun, India is unique in India and across Asia as a domain-specific university. With total employees of 400 and an annual budget of INR1.1 billion, the university was established to groom students as industry-ready management, engineering, and legal professionals for the energy sector. 56%Reduction in payroll processing cycle time 100%Cost savings from insourcing payroll services 42%Time saving by eliminating manual processes Executive Summary SAP Solutions References Contact UsSAP Innovations Best-Run Customers TU Darmstadt University of Haifa Why SAP? UPES
    • © 2013 SAP AG33 / 37 SAP has unparalleled knowledge and thought leadership in the higher education and research industries. Our solutions are tailored for your specific requirements and needs, not generalized applications that have been forced to fit. Build a solid foundation for academic and operational excellence with SAP. Our solutions support industry best practices and have been developed over the past 40 years serving higher education and research customers worldwide.  With student administration applications, you gain integrated operations and mobile student management  Institutional development software helps you create new revenue streams and enables real-time operational updates  Research management applications improve efficiency and integrity from proposals through results phases and enable mobile support  Sustainability solutions help you reduce system redundancy and inefficiencies  Solutions that align finance and IT and enable improved analytics help you achieve superior operations and service delivery Why SAP? Executive Summary SAP Solutions References Contact UsSAP Innovations Best-Run Customers TU Darmstadt University of Haifa Why SAP? UPES
    • © 2013 SAP AG34 / 37 The best-run higher education and research institutions rely on SAP: Why SAP?  Our customers are able to effectively enhance university ranking and reputation.  Our customers can increase student retention and performance.  Our customers can improve university revenue and endowment.  Our customers can enhance the quality and safety of research.  Our customers can increase the number of new client patents issued. Research provided by the Center for Measuring University Performance, the Consortium for Higher Education Performance Assessment, Times Higher Education World University Rankings, Academic Ranking of World Universities, and the National Association of College and University Business Officers. Executive Summary SAP Solutions References Contact UsSAP Innovations Best-Run Customers TU Darmstadt University of Haifa Why SAP? UPES
    • © 2013 SAP AG35 / 37 Benchmark Your Performance Position your organization for dominance in this new economy with the business performance benchmarking program from SAP – available free to SAP customers and select prospects. The SAP benchmarking program has helped more than 3,000 organizations assess their strengths, uncover areas for improvement, and identify best practices and IT strategies that generate clear, tangible value – not someday, but today. Go Live in Weeks Here’s the fastest way to run your business better: our rapid-deployment solutions. In one package, you get everything you need to be up and running quickly – including preconfigured software and implementation services – in just weeks. With a defined scope and predictable costs, there are no surprises. Join Your Community of Practices Every day, SAP Community Network (SCN) changes the way that thousands of SAP users work. It lets members help one another solve problems, learn, and invent new ways to get things done – faster. Find out how to connect with people, content, and resources. Find Out More About How Your Organization Can Become Best-Run Visit valuemanagement.sap.com >> Visit sap.com/solutions/rds >> Visit scn.sap.com >> Executive Summary SAP Solutions References Contact UsSAP Innovations
    • Industry Executive Overview Higher Education and Research Go for a test-drive; visit us online at: http://www54.sap.com/industries/higher-education- research.html Also visit us on our community pages to find out more: http://scn.sap.com/community/higher-education-and-research SAP Student Lifecycle Management Group: http://www.linkedin.com/groups?gid=80969&trk=myg_ugrp_ovr SAP University (SAPU) Group: http://www.linkedin.com/groups/SAPU-SAP-University- 4623292?trk=myg_ugrp_ovr Executive Summary SAP Solutions SAP Innovations References Contact Us © 2013 SAP AG CMP 23789 (12/12)
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