6 Steps to Great Content - How to Raise the Interest of Your Audience

6 Steps to Great ContentHow to Raise the Interest of Your Audience Michael Brenner Senior Director Integrated Marketing and Content Strategy SAP

Bored? 6 Steps To Great ContentApril 2012

The buyer journey starts with a search . . . • What is real-time analytics? • What is cloud computing? • What is Big Data? • What are mobile solutions? • How are companies benefiting from Cloud, mobile, in-memory, analytics? • Who are the top vendors in cloud, mobile, in-memory, analytics? DO WE HAVE AN ANSWER?© 2011 SAP AG. All rights reserved. 4

Content used to be easy . . . Today, YOU are the news!50 years ago, Gallup released research that said delivering newsis the most effective way to attract people to your business…© 2011 SAP AG. All rights reserved. 5

The Challenge: Become Like a PublisherHave the content our audience needs . . . . . . distributed in the channels they use.Created, Curated and Syndicated content to create conversations• For each buyer journey stage• For all “personas” that influence the buying process at each stage• For all their media channelsIs the content you produce, deliver or use focus on the audience? © 2011 SAP AG. All rights reserved. 9

Business Innovation from SAP (launched 27 March)To become a destination of business innovation insights ... througheducation and information on how companies can Run Better thoughinnovation. © 2011 SAP AG. All rights reserved. 11

Business Innovation from SAP What makes it different?1. No selling / promotional content2. Mix of Traditional and Dynamic content  3rd Party Analyst whitepapers  Blog “conversations”  News feeds from trusted sources3. Social sharing prominent4. Subtle branding and “call to action” to explore SAP5. Landing Page for SAP’s new EN: blogs.sap.com/innovation Advertising campaign DE: blogs.sap.com/germany (launching in 2 weeks) © 2011 SAP AG. All rights reserved. 12

AMEX Open Forum•“Help Small Businesses Do More Business”• All original content • articles, blogs, research, surveys, contests• Community / connections • Find an expert• White labeled services • SEO, Creative, (new) BusinessApps• Heavily branded / CTA “Apply For A Card”• Personalization• 1.5M visitors per months• “Largest source of new card members”© 2011 SAP AG. All rights reserved. 14

Bad time for print media. Good time for journalists! • Content strategy is much more than marketing. • It reaches across all areas of the business. • It requires support from customers, partners, employee-experts • Seeks content that gets shared, created and enhanced by readers • example: Julie Roehm, SVP, Customer Storyteller • example: Bob Evans, former Chief Editor, InformationWeek (and others)© 2011 SAP AG. All rights reserved. 17

Community: The only way to achieve scale 1,200,000 30,000 230+ unique individual visitors each month new members per month Countries & territories3,000+discussion posts per day 9,200 active bloggers 375+ discussion topics 272,000 9,300,000 345 total messages blogs per month total contributors © 2011 SAP AG. All rights reserved. 25

The Personal Brand Continuum –We all have a story to tell!B2B Marketing Insider is dedicated to sharing marketing tips Timo Elliott is a 20-year veteran of SAP His popular Businessthat drive real results like sales, leads, and higher customer Analytics blog tracks innovation in analytics and social media,loyalty, focusing on topics such as lead generation, search including topics such as augmented corporate reality, collaborativemarketing, online media, and social strategies. decision-making, and social network analysis. © 2011 SAP AG. All rights reserved. 27

Tips for personal branding success• Define audience and set objectives • Why are you talking? • Who are you talking to? • What’s in it for them / you?• Build it in to every day • Scan, filter, read, connect, write, respond • Social media success = minutes per day • Have a goal: 2 blogs per week Tues / Thursday• Build relationships of mutual benefit • Retweet me, I might ReTweet you!• The new content rules • If it isn’t a keyword, no one cares • Titles matter • Bullets help • Tell stories: Hero, a quest, a journey, an obstacle and a resolution © 2011 SAP AG. All rights reserved. 28

Thank You for Your Attention! Email: michael.brenner@sap.com My Blog: B2B Marketing Insider SAP: Business Innovation Social News: Business 2 Community Twitter: @brennermichael© 2011 SAP AG. All rights reserved. 29

Next Lunch&Learn!26th April, 2012 12 pm CETHow to take ideas to the next level!Part 1 - The Nature of Creativity & GeneratingIdeas (26th April)Part 2 - From Generating Ideas to Harvesting &Commincating them (10th May)Speaker: Clive Lewis, Illumine Training EMEA Innovation Day, May 2012© 2011 SAP AG. All rights reserved. Internal 30

6 Steps to Great Content - How to Raise the Interest of Your Audience

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