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Enablement Session "Mobile Apps: SAP User Experience Strategy - Transforming SAP User Experience

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Agenda: …

Agenda:
SAP User Experience Strategy
SAP Design Services
Where to find additional information

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  • 1. SAP User Experience Strategy July 12, 2013
  • 2. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  • 3. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  • 4. © 2013 SAP AG. All rights reserved. Transform the enterprise experience Complex and feature-rich experience must be replaced by simplicity, intuitiveness, and mobility Consumerization is rapidly redefining enterprise experience
  • 5. © 2013 SAP AG. All rights reserved. Recalls Plus MyRunwayPhoto Tribe Fan Experience Have you seen these consumer apps from SAP?
  • 6. © 2013 SAP AG. All rights reserved. SAP GUI defines customer perception of SAP usability
  • 7. © 2013 SAP AG. All rights reserved. Big opportunity for improving the existing SAP UX Number of Use Scenarios
  • 8. NEW RENEW ENABLE Consumer-grade for new applications Most broadly used scenarios Tools for customers to tailor their value scenarios
  • 9. © 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved. NEW enterprise apps from SAP provide a consumer-grade experience
  • 10. © 2013 SAP AG. All rights reserved. Consumer-grade UX for NEW applications SAP Customer Financial Fact Sheet SAP Sales OnDemand
  • 11. © 2013 SAP AG. All rights reserved. Consumer-grade UX for NEW applications
  • 12. © 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved. RENEW the most widely-used scenarios
  • 13. © 2013 SAP AG. All rights reserved. Consumer user experience is the new standard for enterprise applications …
  • 14. © 2013 SAP AG. All rights reserved. Strictly Confidential …but most users still experience SAP through SAP GUI.
  • 15. © 2013 SAP AG. All rights reserved. Strictly Confidential Our Goal: Provide immediate impact by renewing the user experience of the most broadly and frequently used SAP software functions that can be accessed from mobile and desktop devices
  • 16. © 2013 SAP AG. All rights reserved. Strictly Confidential A collection of apps with a simple and easy to use experience for broadly and frequently used SAP software functions that work seamlessly across devices – desktop, tablet, or smartphone. Introducing SAP Fiori
  • 17. © 2013 SAP AG. All rights reserved. Strictly Confidential Enables our customers to leverage their existing SAP investments by providing instant value for all their employees. Introducing SAP Fiori
  • 18. © 2013 SAP AG. All rights reserved. Strictly Confidential Role Apps Manager Approve Requests ● Approve Leave Requests Approve Travel Requests ● Approve Travel Expenses Approve Timesheets ● Approve Shopping Carts Approve Purchase Orders ● Approve Requisitions Approve Purchase Contracts ● My Spend Employee My Timesheet ● My Leave Requests ● My Travel Requests My Paystubs ● My Benefits My Shopping Cart ● Track Shopping Carts Sales Representative Create Sales Orders ● Change Sales Orders Track Sales Orders ● Track Shipments ● Customer Invoices Check Price and Availability Purchasing Agent Track Purchase Order ● Order from Requisitions Introducing SAP Fiori: 25 Apps
  • 19. © 2013 SAP AG. All rights reserved.© 2013 SAP AG. All rights reserved. ENABLE customers to tailor SAP UIs to their unique needs
  • 20. © 2013 SAP AG. All rights reserved. Strictly Confidential
  • 21. © 2013 SAP AG. All rights reserved. Strictly Confidential
  • 22. Personas allows IT to make business users happier. Business users get more done, faster, with fewer errors.
  • 23. © 2013 SAP AG. All rights reserved. Strictly Confidential
  • 24. © 2013 SAP AG. All rights reserved. Strictly Confidential
  • 25. © 2013 SAP AG. All rights reserved. Strictly Confidential There are several options for personalizing SAP Software Developer System Analyst End-User Create New Transactions Change Workflows Build Forms Build Custom Frontends UI-only Modifications Classic SAP Development Personas “End-User” Personas “Key-User” time to value months minutes levelofcustomization Frontend and data entry tools Form processing tools
  • 26. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  • 27. © 2013 SAP AG. All rights reserved. Strictly Confidential Supports customer and strategic design projects through Co-Innovation and Design Thinking Provides design services together with Active Global Support, Custom Development, Consulting, Value Prototyping, Sales and external partners What is the Design & Co-Innovation Center?
  • 28. © 2013 SAP AG. All rights reserved. Strictly Confidential SAP Design Services Offering OPTIMIZE Looking to improve user experience of your existing SAP software? Want to be enabled to provide the best experience to your end users? Looking for the next thing? ENABLE CO-CREATE
  • 29. © 2013 SAP AG. All rights reserved. Strictly Confidential Adapted Design Thinking Methodologies Understand Ideate Prototype Test Build Deliver
  • 30. © 2013 SAP AG. All rights reserved. Strictly Confidential "It's time for us to get into an engagement pattern that makes sense. Fortunately for us, SAP has design services to help us. we plan to leverage them and learn to do it ourselves." Ben Salter, Application Development at Valero Energy Design Thinking Workshop
  • 31. © 2013 SAP AG. All rights reserved. Agenda Welcome SAP User Experience Strategy SAP Design Services Where to find additional information
  • 32. © 2013 SAP AG. All rights reserved. Where to find additional information http://experience.sap.com
  • 33. © 2013 SAP AG. All rights reserved. Thank you

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