StreamServe Realized Uniform Revenue Recognition Processes with TechOne, an SAP® Business All-in-One Solution
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StreamServe Realized Uniform Revenue Recognition Processes with TechOne, an SAP® Business All-in-One Solution

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TechOne, an SAP Business All-in-One solution from YASH Technologies, was selected as StreamServe’s new ERP platform, as it was the best fit for their required business processes and functionality ...

TechOne, an SAP Business All-in-One solution from YASH Technologies, was selected as StreamServe’s new ERP platform, as it was the best fit for their required business processes and functionality around revenue recognition.

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StreamServe Realized Uniform Revenue Recognition Processes with TechOne, an SAP® Business All-in-One Solution StreamServe Realized Uniform Revenue Recognition Processes with TechOne, an SAP® Business All-in-One Solution Document Transcript

  • SAP® Business All-in-One Success Story StreamServe Realized Uniform Revenue Recognition Processes with TechOne, an SAP® Business All-in-One Solution Quick FactsIndustry: High-tech Software Challenges and Opportunities Implementation Highlights ▪▪ Current revenue recognition ▪▪ Nine-month implementationGeography: US process was complicated and included SAP Financials and SAP manual-based Sales and DistributionThe Client: ▪▪ Lacking an integrated finance ▪▪ Localization of country-specific solution to keep pace with global functionalityStreamServe, an Open Text com- growth ▪▪ Revenue recognition functionalitypany, is a leading provider of for deferred revenue on productEnterprise Document Presentment Objectives maintenance agreementsSolutions that set the standardfor business communications. ▪▪ Achieve uniform revenue Why YASHSimple to deploy and maintain, the recognition process across thecompany’s dynamic composition, company ▪▪ Streamlined approach to rapiddocument process automation and ▪▪ Full integration with Salesforce implementations using S-Impleenterprise output management and other enterprise applications methodologysolutions meet the demanding ▪▪ Support for local and U.S. GAAP ▪▪ Utilization of industry-specific bestchallenges of today’s global busi- rules for subsidiary countries practicesnesses for producing and delivering ▪▪ TechOne supports multiplehighly customized documents in Solution countries in one single databaseany format. ▪▪ TechOne, an SAP Business All- Benefits in-One solution from YASH Technologies, designed specifically ▪▪ Streamlined revenue operation for high-tech software providers ▪▪ Accurate asset accounting ▪▪ Enhanced compliance and predictability of business performance
  • Lack of Integrated Financial Processes Hindered Global GrowthStreamServe was lacking an integrated finance solution to allow themto expand and keep pace with global growth. As license-driven softwarecompany that also has consulting services connected to their software,StreamServe’s three main sources of revenue included software licenses,professional services consulting and training, and product maintenance andsupport. Its current revenue recognition process was complicated, manual-based, and reliant on spreadsheets.In order to achieve more uniform revenue recognition processes across thecompany, StreamServe opted to implement an ERP platform that wouldsupport global financial processes across the corporate headquarters inthe U.S. and Sweden, and subsidiaries in the United Kingdom, Denmark,Norway, Finland, Germany, France, Singapore, and the Netherlands. Inparticular, it was necessary to automate general ledger, fixed assets, salesand receivables, and purchases and payables that supported local and U.S.GAAP rules for these countries.StreamServe required that the new ERP system be fully integrated withits preferred customer relationship management tool, Salesforce, so thatall customer and licensing data would be generated in Salesforce and thentransferred to the ERP system for customer invoicing. A large percentageof StreamServe’s business was generated via partners, and support forinvoicing to partners was equally important while selecting the appropriatesolution for their business needs.TechOne Implementation Delivered Solid Foundationfor GrowthTechOne, an SAP Business All-in-One solution from YASH Technologies, wasselected as StreamServe’s new ERP platform, as it was the best fit for theirrequired business processes and functionality around revenue recognition.Based on industry-specific best practices, TechOne is designed specificallyfor high-tech software providers and offered benefits of a single platformwith easy integration into Salesforce and other enterprise applications.A major impetus for selecting YASH was their streamlined approach torapid implementations. YASH utilized a proprietary methodology, S-Imple(Streamlined Implementations) that is based on Scrum principles todeliver a comprehensive set of commonly used business functionality withlittle or no customization required. The S-Imple methodology used SAPbest practices and focused on data cleansing, conversion, and design byexception rule, knowledge transfer and end-user learning, which allowedStreamServe to realize substantial project savings.With TechOne, StreamServe would have an open architecture toenable integration with other business process driven systems in the ITenvironment, such as PSA Change Point and OCRA that would supportmultiple countries in one single database.
  • The nine-month TechOne implementation included:SAP Financials: ▪▪ New General Ledger ▪▪ Accounts Payable for payments in Sweden and The Netherlands ▪▪ Accounts Receivable—item interest calculation along with printing of interest invoice ▪▪ Fixed Asset Accounting ▪▪ Cost Center Accounting ▪▪ Profit Center Accounting ▪▪ Integration with StreamServe printing solution for inter-company invoices, credit memos, interest invoices, and U.S. accounts payable check printingSAP Sales and Distribution: ▪▪ Interface from Salesforce for license revenues ▪▪ Interface from Change Point for services revenues ▪▪ Revenue recognition functionality for deferred revenue on product maintenance agreementsYASH performed some custom development that was unique to StreamServethat included developing an interface to OCRA for legal consolidations,personalizing all output forms, and developing 20 reports to supportregulatory compliance and internal reporting measures. The Euro Value-added Tax (VAT) was a sales tax specific to the EU with guidelines changingevery two years. YASH configured the new VAT rules in the ERP system todecrease the amount of manual intervention StreamServe might be requiredto perform post-implementation.Localization of Country-Specific Functionality WasImportant ElementStreamServe’s corporate language was English, but localization ofrelevant subsidiary countries’ languages was an important aspect of theimplementation. YASH performed localization activities so that end-userswould be able to log-on and use SAP in their respective languages of Czech,German, French and Dutch.YASH designed an exchange rates upload program with an intuitive layoutthat included international and local settings for currencies and differentdate formats. Local currency codes for the Czech Krona, Euro, BritishPound, Swedish Krona, Singapore Dollar, and the US Dollar were built inwith the capability to keep the historic data of the exchange rates.In addition, France had country-specific reporting needs for SAP Financialsand country-specific formats for SAP Sales and Distribution.
  • StreamServe Quickly Realized Benefits of Integrated Financial Processes StreamServe realized the full benefits of an integrated application that supported their global financial processes such as general ledger, fixed assets, sales and receivables, and purchases and payables. Additionally, they now had an ERP system with a Software Service Contract Billing module that is flexible and automated in handling different percentages, fixed amounts, periods, index, adjustments, multiple contracts per customer and deferred revenue. Other benefits StreamServe realized included: ▪▪ Streamlined revenue operation ▪▪ Accurate asset accounting ▪▪ More time allocated to analysis and planning ▪▪ Fully supported financial consolidation, costing, and management accounting across all subsidiaries ▪▪ Consolidated reporting across department, business unit, geography, and product was enhanced, with reports easily exported to Excel ▪▪ Integrated financial information ensured compliance and predictability of business performance ▪▪ Achieved accurate forecasts, greater supply stability and better service levels ▪▪ Uniform revenue recognition processes across the company About YASH Technologies YASH Technologies focuses on customer success. As a leading technology services and outsourcing partner for medium and large global customers, we leverage technology and our flexible delivery models to drive performance and business value throughout a customer’s enterprise. YASH’s comprehensive service approach incorporates a holistic view of our customers that extends beyond delivery. This approach integrates enterprise solutions and services, proprietary best practice offerings, strategic application and maintenance outsourcing, as well as consulting and integration services. YASH is a SEI CMMI (Level 3) and an ISO 9001:2008 certified company with U.S. and India headquarters and regional sales and development offices spread across three continents. YASH is also part of a select group of companies that are SAP -certified global providers of application management services. For more information, please visit www.yash.com or email info@yash.com TechOne-Hitech228-CS-0411YASH Technologies www.yash.com/contactusGlobal Presence - USA | EU | MEA | APAC • California | Illinois | Massachusetts | Missouri | New YorkTexas | London | Germany | Bahrain | Hongkong | Singapore • Hyderabad | Pune | Mumbai | Bangalore | IndoreWorld HQ: 605-17th Avenue East Moline IL 61244 USA | Toll Free: 877-766-8934 | Tel: 309-755-0433 | Fax: 309-796-1242EU: The  Mille-II Floor 1000-Great West Road Brentford London TW89HH UK | Tel: 44-20-8261-4408 | Fax: 44-20-8261-4418India: 201-205 Bansi Trade Center 581/5 MG Road Indore MP 452001 India | Tel: 91-731-426-1100 | Fax: 91-731-4261234© 2011 YASH Technologies. All rights reserved. Referred products/ a services may be registered trademarks of belonging companies.