IBM and Jamcracker Cloud Service                                      Brokerage Enablement Solution   Delivering On Demand...
"Small businesses no         Service Provider Benefitslonger want the expense      The Jamcracker and IBM CSP2 solution pr...
Rely on Jamcracker and IBMThe Jamcracker and IBM CSP2 solution provides a complete andunified cloud services delivery stac...
IBM        Real world experience assisting carriers        to launch innovative services, monetizing        customer data ...
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Ibm jamcracker csp2_solution_brief_1

  1. 1. IBM and Jamcracker Cloud Service Brokerage Enablement Solution Delivering On Demand Jamcracker and IBMJamcracker enables service Enabling Communication Service Providers to make theproviders to become Cloud transformation to Cloud Service Providers.Service Brokers (CSB). They can Cloud services delivery is emerging as one of the most importantaggregate their own cloud opportunities of the decade for communication serviceservices with 3rd party providers’, providers. However ‘the cloud’ is not a single entity, but ratherand offer a unified services separate islands with their own unique authentication anddelivery/management experience authorization, provisioning, administration, licensing and supportfor their customers. characteristics. With many different clouds serving many different needs, building a cloud deployment and delivery strategy around a few offerings today raises the risk of managing services stovepipes tomorrow. Many service providers will evolve to become cloud aggregators and distributors, leveraging their networks and data centers to Jamcracker Platform provide an interconnected cloud computing grid that will combine The Jamcracker Platform is a cloud services delivery with carrier-class quality of service and multi-tiered and multi-tenant enterprise-grade security. They will deliver infrastructure and cloud delivery solution that application clouds from their own data centers, as well as from enables service providers to third-party providers, with unified access and life-cycle aggregate, deliver and manage management for their customers. Jamcracker and IBM have internal and external cloud partnered to offer a complete and unified cloud services delivery services. stack that enables service providers to transform themselves to become Cloud Service Brokers (CSBs). The Jamcracker platform provides a single point of The CSB model provides an architectural, business and IT catalog management, operations model for enabling, delivering and managing different provisioning, authentication, cloud services within a federated and consistent provisioning, billing, administration and billing, security, administration and support framework. This support for disparate SaaS, enables service providers to unify the delivery of cloud services, PaaS and IaaS offerings. including internally hosted infrastructure as a service (IaaS) clouds aggregated with IaaS, PaaS (platform as a service) and SaaS IBM Cloud Services (software as a service) offerings from external 3rd party providers, Provider Platform and differentiate their networks as a true cloud computing IBM introduces the most platform. advanced, carrier-grade, intelligent and integrated service management platform designed to empower CSPs to CREATE, MANAGE, & MONETIZE cloud services fast.
  2. 2. "Small businesses no Service Provider Benefitslonger want the expense The Jamcracker and IBM CSP2 solution provides a time-to-marketof having to buy, deploy advantage so communication service providers can extend theirand manage their own core services business, sales and marketing, and benefit from:software. Our partnership • Increased Revenues: Rapidly source on-demand services,with Jamcracker enables create targeted bundle offerings, enable new distributionus to deliver a full range channels, and quickly respond to changing market and customer demands.of business applications, • Reduced Operational Costs: Automate tasks and streamlinejust as we deliver our processes including role-based access control, usertraditional telecom provisioning and administration, granular access control andservices -- as an on- authorization policy enforcement, as well as automated billingdemand service for a and settlement.monthly subscription • Maximized ROI and Flexibility: Speed time to market with afee.“ proven, scalable deployment model that is flexible enough for-- Deena Shiff, rapid innovation of new services and bundles -- today andGroup Managing Director, tomorrow.Telstra Business • Increased Customer Profitability: Reduce churn by providing multiple services and enabling customer self-service through a branded web-based portal. • Marketing and Sales Flexibility: Upselling, cross-selling, as well as personalizing and bundling services based on real-time"Jamcracker is emerging feedback from customers behavior and the go-to choice forcarriers that want to getto market quickly with Jamcracker and IBM: A Closer Lookvalue-added services The Jamcracker and IBM CSP2 provides a multi-tiered and multi-delivery, without having tenant cloud delivery and management solution. It enables an n-to incur the expense of tier services delivery model that supports self-service fulfillment,building their own delegated administration and cloud services channeldelivery platform and enablement. The unified services delivery and managementnegotiating dozens of architecture:new distribution • Aggregates order management, security and policy management, user and service administration, billing andagreements.“ settlement, usage reporting and auditing, and license-- Caroline Chappell, management across internally and externally hosted cloudAnalyst at Large, services.Heavy Reading • Unifies the delivery of Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS) or any other network-delivered solution. • Provides the flexibility to create best-of-breed bundled offerings to differentiate their core services for reducing churn, increasing service margins and acquiring net new customers. • Integrate with new cloud services, whether they are internally or externally hosted, to provide a future-proof means for service providers to continuously innovate to address evolving market opportunities.
  3. 3. Rely on Jamcracker and IBMThe Jamcracker and IBM CSP2 solution provides a complete andunified cloud services delivery stack that enables communicationservice providers to make the transition to cloud service providers.Jamcracker provides: • Proven Platform: Over a decade of focused development and deployments for software and services that unify the aggregation, delivery and management of disparate cloud services. • Comprehensive Solution: Provides service providers’ customers with a single point of provisioning, access, administration, billing, compliance and support for all their cloud/SaaS solution needs. • Pre-Integrated Services Catalog: Wholesale catalogue includes hundreds of pre-integrated third-party cloud services. • Channel Enablement: Multi-tenant cloud brokering platform enables multi-tiered services delivery. • Foundation for Innovation: Service providers can mix and match their own cloud services with best-of-breed external cloud offerings, enabling them to drive differentiation and profitability through service innovation.
  4. 4. IBM Real world experience assisting carriers to launch innovative services, monetizing customer data and assets to increase © Copyright IBM Corporation 2010 revenue while reducing churn. IBM Sales and Distribution An enhanced Service Creation and Route 100 Application Environment, with a catalog Somers, NY 10589 of cloud service solutions U.S.A. Service management that provides Produced in the United States of America visibility, control and automation October 2010. All Rights Reserved. An environment and tools to optimize, IBM, the IBM logo,, BladeCenter, design and deploy a standards based Tivoli, Power Systems, Sametime and cloud infrastructure, with BSS/OSS WebSphere are trademarks or registered Integration and Service Assurance trademarks of International Business Machines Corporation in the United States, otherRely on Jamcracker and IBM countries, or both. If these and other IBMTo learn more about Jamcracker and IBM, trademarked terms are marked on theirplease contact your business representative or first occurrence in this information with avisit: trademark symbol (® or ™), these symbols indicate U.S. registered or common trademarks owned by IBM at the time this information was published. Such trademarksand may also be registered or common law trademarks in other countries. A current list IBM trademarks is available on the Web at “Copyright and trademark information” at: Other product, company or service names may be trademarks or service marks of others. References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM Operates.