Creating a Culture of Happiness at Work - Rypple Leadership Series

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Tony Hsieh, Zappos CEO and author of "Delivering Happiness," created an awesome brand and company by building a culture of happiness. Here are Tony's tips and lessons learned for delivering happiness to customers and colleagues.

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Creating a Culture of Happiness at Work - Rypple Leadership Series

  1. 1. Delivering HappinessA Path to Profits, Passion and Purpose presented by CONFIDENTIAL
  2. 2. Your host Our guestDaniel Debow Tony Hsieh co-CEO Rypple CEO Zappos, author of Delivering Happiness rypple.com deliveringhappinessbook.com
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  56. 56. ghA^!%% fv+OVA++% ,?OfP@% ,=@@BOD% ,E?:O@<%+,(-)%2.%%
  57. 57. ghA^!%% fv+OVA++% *+,,$"--) ,?OfP@% ,;<=@E?<% time ,=@@BOD% ,=@@BOD% time ,E?:O@<% ,E?:O@<% time+,(-)%24%%
  58. 58. 3A=P)l)Ob)9OE?)WS<)>O)9OE)N=DP) PO)@:<D>);<=?DBDc)=QOEP)PA<) -7$"7")Ob)*+,,$"--T) *ON)R=D)PA<)-7$"7")Ob)*+,,$"--)A<;:)9OE?) QE@BD<@@1)9OE?)Q?=D>1)=D>)9OE?@<;bT)+,(-)%.U%%
  59. 59. $b)PA<)?<@<=?RA)@AON@)PA=P)) UB@BOD)M)S<=DBDc)M)ABcA<?):E?:O@<) ;<=>@)PO)*+,,$"--e) 3A=P)B@)9OE?)ROS:=D9 @)ABcA<?):E?:O@<T) 3A=P)B@)9OE?)ABcA<?):E?:O@<T)+,(-)%.3%%
  60. 60. !<;BU<?BDc)*+,,$"--)
  61. 61. !<;BU<?BDc)*+,,$"--) #<=?D)SO?<)=D>)mOBD)PA<)SOU<S<DPn ) ZZZR-),(D)E(#>*:QQ(#);""@R="N% m<DDj><;BU<?BDcA=::BD<@@QOOa4ROS) POD9j><;BU<?BDcA=::BD<@@QOOa4ROS)
  62. 62. 89)D<N)QOOa)B@)WP;<>) !<;BU<?BDc)*=::BD<@@ ) ON)=U=B;=Q;<)BD)QOOa@PO?<@ ) NNN4><;BU<?BDcA=::BD<@@QOOa4ROS)+,(-)%.5%%
  63. 63. Want an easy way to use Tony’s best practices in your workplace? Try Rypple today! Contact us to learn how: events@rypple.com presented by
  64. 64. Answering your questions

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