Tribal leadership: tribes and leaders (part 1 of 3)

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This webinar (part 1 of 3) focuses on tribes, cultural stages, tribal leaders, and upgrading a tribe from stage to stage. We will explore the five cultural stages, emphasizing the characteristics of people at each stage and how leaders intervene to upgrade a culture. We will focus on how a product management & engineering team harmonizes as a tribe to deliver impactful results.

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Tribal leadership: tribes and leaders (part 1 of 3)

  1. 1. Tribal Leadership in Practice Part 1 of 3: Tribes and Leaders Si Alhir salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 1 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  2. 2. Si Alhir - Practitioner (Sinan Si Alhir) ~ “Essentialist” and “Resultant” - “Pragmatic not Dogmatic” - “Transformation Artist” ~ Over two decades of experience in all aspects of Solutioning: ~ Technology product/services management (planning and marketing) and Engineering (development) ~ Lean, Agile, Scrum, XP, Kanban, Enterprise (Business and Technology) Transformation (Adopt, Scale, Sustain) ~ Consultant, Coach/Mentor, Trainer/Educator, and Conference speaker ~ Author (3 books, 2 articles in the Encyclopedia of SE, and other publications) ~ Certified Lean Six Sigma Master Black Belt (MBB), Certified Scrum Master (CSM), Certified Project Management Professional (PMP), IT Project Management Certified Professional (IT Project+), and e-Business Certified Professional (e-Biz+) ~ Information ~ Email: salhir@gmail.com Phone: salhir@redpointtech.com 202.596.8202 ~ LinkedIn: http://www.linkedin.com/in/salhir ~ Blog: http://salhir.wordpress.com ~ Twitter: http://twitter.com/SAlhir salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 2 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  3. 3. How do we Transform a Group into an Organization? Group ? Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 3 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  4. 4. How do we Transform a Group into a Thriving Organization? Group ? Thriving Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 4 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  5. 5. How do we Transform a Natural Group into a Thriving Organization? Natural Group ? Thriving Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 5 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  6. 6. Natural Groups and Thriving Organizations Cause Alignment Alignment Natural Group Commitment ? Thriving Organization Commitment Values salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 6 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  7. 7. Leadership Cause Alignment Alignment Strategy Natural Thriving Group Organization Culture Commitment Commitment Values salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 7 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  8. 8. Tribal Leadership Cause Alignment Alignment Strategy Natural Thriving Group Organization Culture Commitment Commitment Values Leveraging Natural Groups to Build a Thriving Organization salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 8 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  9. 9. Tribal Leader Cause Alignment Alignment Strategy Natural Thriving Group Organization Culture Commitment Commitment Values A Tribal Leader is a leader who synchronizes culture and strategy, consistently stabilizing and effectively developing other people around them who lead from their role and expertise. Ultimately, the team produce vastly superior results! salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 9 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  10. 10. Why ~ Unique aspects of the Product Manger's role* ~ Boundary role between market & enterprise and various communities within the enterprise ~ At the intersection of conflicting & ambiguous internal-external and formal- informal forces ~ Anthropology and the Culture of Product Managers** ~ “Product managers ... a pattern of them straddling multiple cultures within an organization ... the organizational (business) culture ... their own unique (product management) subculture ... different functional/departmental cultures.” ~ “The product manager ... requires that they develop a unique set of interpersonal relationship skills, and those who truly excel possess a superior cross-cultural skill set as well.” ~ “Brand Is Culture, Culture Is Brand” (Bill Taylor, Fast Company, September 2010) ~ “Your Culture Is Your Brand” (Tony Hsieh, Zappos, January 2009, June 2010) ~ “Brand Culture” (ID Branding) * Steven Lysonski, A Boundary Theory Investigation of the Product Manager's Role, 1985, http://www.jstor.org/pss/1251173 ** Paula Gray, Association of International Product Marketing & Management (AIPMM), Business Anthropology and the Culture of Product Managers, 2010, http://www.aipmm.com/html/newsletter/archives/BusinessAnthroAndProductManagers.pdf salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 10 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  11. 11. Birds Flock, Fish School, and People Tribe ~ Tribes ~ Naturally forming group ~ Basic sociological unit ~ Between 20 and 150 people ~ Basic building block of any human endeavor ~A small organization is a single tribe ~A large organization is a tribe of tribes ~ Tribal Leadership Book ~ Ten-year, 24,000 person, organizational research study ~ Dave Logan, John King, and Halee Fischer-Wright ~ How leaders leverage natural groups to build thriving organizations salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 11 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  12. 12. Tribes and Culture ~ Tribes ~ Dominant cultural stage (one-to-five) ~ Higher cultural stages outperform lower cultural stages ~ Naturally move one stage at a time ~ Culture ~ Emerges from language, behavior, and relationship structures (fingerprint) ~ From language, a theme is observable ~ From behavior (and relationship structures), a mood results ~ Leverage points nudge a tribe forward salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 12 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  13. 13. Tribal Leaders and Tribal Leadership ~ Tribal Leaders ~ Leaders upgrade tribes; tribes embrace leaders; and tribes and leaders create each other ~ Leaders nudge language and foster relationships ~ Changing the language and fostering relationships changes the tribe itself ~ Tribal Leadership ~ Process that focuses on culture (language and relationship structures) to nudge a tribe forward ~Changing language ~Fostering different types of relationship ~ Synchronizing culture & strategy to produce superior results ~ Leaders consistently stabilizing and developing other people as leaders salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 13 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  14. 14. Tribes and Tribal Leaders ~ Tribes and Culture ~ Tribes, naturally forming groups, move one cultural stage at a time on a scale of one-to-five ~ Culture emerges from language (theme), behavior (mood), and relationship structures ~ Tribal Leaders and Tribal Leadership ~ Tribal leaders upgrade tribes through cultural stages using leverage points ~ Tribal leadership involves nudging language and fostering relationships salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 14 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  15. 15. Stage 1 and Stage 2 ~ Stage 1: "Life sucks" (2%) - Alienated – Undermining ~ People are alienated from each other ~ Relationships are undermining ~ Behavior expresses despairing hostility ~ Tribal leaders help people recognize and appreciate any positive aspects of life ~ Stage 2: "My life sucks" (25%) - Separate – Ineffective ~ People are separate from each other ~ Relationships are ineffective ~ Behavior expresses being apathetic victims ~ Leverage Points ~ Help people actualize themselves through efforts & results that can be accomplished individually ~ Foster confidence and independence ~ Encourage individuals to form dyads salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 15 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  16. 16. Stage 3 ~ Stage 3: "I’m great (and you’re not)" (49%) - Personal Domination - Useful (Dyadic) ~ People experience personal domination of one member over others ~ Relationships are established for their usefulness ~ Behavior expresses being lone warriors ~ People form dyadic relationships ~ Leverage Points ~ Help people actualize themselves through efforts & results that require a team ~ Foster confidence and interdependence ~ Encourage individuals to form triads salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 16 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  17. 17. Stage 4 and Stage 5 ~ Stage 4: "We’re great (and they’re not)" (22%) - Stable Partnership - Important (Triadic) ~ People experience stable partnerships ~ Relationships are important ~ Behavior expresses tribal pride ~ People form triadic relationships organized around resonant core values and a noble cause ~ Organizations compete against other organizations ~ Tribal leaders help the tribe actualize itself through history-making efforts ~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic) ~ People experience a team of stable partnerships ~ Relationships are vital ~ Behavior expresses innocent wonderment ~ People form networked triadic relationships organized around history-making efforts ~ Organizations compete with other organizations salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 17 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  18. 18. Conclusion ~ Tribes and Tribal Leaders ~ Tribes and Culture ~ Tribal Leaders and Tribal Leadership ~ Tribal Stages ~ Stage 1: "Life sucks" (2%) - Alienated - Undermining ~ Stage 2: "My life sucks" (25%) - Separate - Ineffective ~ Stage 3: "I’m great (and you’re not)" (49%) - Personal Domination - Useful (Dyadic) ~ Stage 4: "We’re great (and they’re not)" (22%) - Stable Partnership - Important (Triadic) ~ Stage 5: "Life is great" (2%) - Team - Vital (Triadic) salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 18 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.
  19. 19. Thank You Si Alhir salhir@redpointtech.com Tribal Leadership salhir@gmail.com http://salhir.wordpress.com http://www.redpointtech.com 19 Copyright (c) 2010 Sinan Si Alhir. All rights reserved.

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