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The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
The Barbarian Group presents: Let's Talk About Talking!
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The Barbarian Group presents: Let's Talk About Talking!

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Talking is easy, but Speaking is hard. All of us, at some point, are presenters, and this presentation aims to make the whole business of getting up and explaining something to a room a whole lot …

Talking is easy, but Speaking is hard. All of us, at some point, are presenters, and this presentation aims to make the whole business of getting up and explaining something to a room a whole lot easier (or at least less nerve wracking).

Bonus Feature: Download this presentation and give it to your own company as practice of your newfound skills.

(Part of The Barbarian Group's internal lecture series: Barbarians Teaching Barbarians.)

Published in: Business, Education
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  • 1. barbarians teaching barbarians presents: A TALK ABOUT TALKING.Thursday, May 5, 2011
  • 2. TALK ABOUT TALKING: What is public speaking? Public speaking is the process of speaking to a group of people in a structured, deliberate manner intended to inform, influence, or entertain the listeners. It is closely allied to "presenting", although the latter has more of a commercial connotation. 2Thursday, May 5, 2011
  • 3. THAT WAS TERRIBLE.Thursday, May 5, 2011
  • 4. TALKING IS EASY.Thursday, May 5, 2011
  • 5. WE TALK EVERY DAY. TALKING TO FRIENDS, FAMILY, NEIGHBORS AND STRANGERS. IS EASY. YOU KNOW YOUR VOICE AND YOUR TONE.Thursday, May 5, 2011
  • 6. SPEAKING IS HARD.Thursday, May 5, 2011
  • 7. PUBLIC SPEAKING IS THE #1 FEAR GROUPS CAN BE ARE INTIMIDATING SPEAKING IS HARD. IT’S EASY TO FEEL ON THE SPOT, ESPECIALLY STANDING IN FRONT OF STRANGERS.Thursday, May 5, 2011
  • 8. HOW DO WE MAKE HARD TALKING EASIER?Thursday, May 5, 2011
  • 9. PRACTICE.Thursday, May 5, 2011
  • 10. RUN THROUGH YOUR PRESENTATION, AND THEN RUN THROUGH IT AGAIN. AND THEN AGAIN. DONT SKIP STUFF - ACTUALLY PLAN PRACTICE WHAT YOU’RE GOING TO SAY. LEARN THE STORY YOU’RE GOING TO SELL. FIGURE OUT WHERE THAT STORY WORKS AND WHERE IT DOESN’T.Thursday, May 5, 2011
  • 11. DON’T PRACTICE.Thursday, May 5, 2011
  • 12. MEANING, DON’T REHEARSE. REHEARSED PITCHES SOUND ROTE DON’T AND UNINTERESTING. PRACTICE. REACT ORGANICALLY, IMPROVISE. IF YOU KNOW YOUR STUFF, THIS IS EASIER. SO...Thursday, May 5, 2011
  • 13. KNOW YOUR STUFF.Thursday, May 5, 2011
  • 14. SOUNDS OBVIOUS, BUT THIS IS THE MOST IMPORTANT THING YOU CAN DO. THE MORE YOU KNOW, THE MORE KNOW CONFIDENT YOU ARE. YOUR SPEAKING WITH AUTHORITY WILL STUFF. LET YOU RELAX, AND LET YOU FOCUS ON THE STORY. KNOWING AND BELIEVING IN THE WORK WILL MAKE YOU A BETTER ADVOCATE.Thursday, May 5, 2011
  • 15. KNOW YOUR CLIENT.Thursday, May 5, 2011
  • 16. KNOW TO WHOM YOU’RE GOING TO BE PRESENTING. HOW MANY? WHAT FORMAT? WHAT KNOW MEDIUM? STANDING? SITTING? YOUR RESEARCH THEIR BUSINESS AND CLIENT. THEIR HISTORY. KNOW WHAT THE GOALS ARE, AND WHAT THEY NEED TO GET OUT OF THE MEETING, AND STAY ON POINT.Thursday, May 5, 2011
  • 17. READ THE ROOM.Thursday, May 5, 2011
  • 18. PRESENTING TO SIX IS VERY DIFFERENT THAN 20. TRY TO SURVEY THE TONE OF THE ROOM BEFORE YOUR MEETING STARTS. READ RELAXED? SERIOUS? CASUAL? THE FIGURE OUT WHO IS SITTING ROOM. WHERE, AND POSITION YOURSELF FOR NATURAL EYE CONTACT. SIT IF IT SEEMS APPROPRIATE (EVEN ON THE TABLE EDGE). STAND ONLY IF YOU HAVE TO, OR IT SEEMS APROPOS.Thursday, May 5, 2011
  • 19. TALK TO #2.Thursday, May 5, 2011
  • 20. THE SECOND MOST IMPORTANT PERSON ON THE CLIENT SIDE IS YOUR FOCUS. THEY WILL BE DOING THE HEAVY LIFTING. TALK TO #2. THEY WANT APPROVAL FROM #1 (WHO IS ONLY THERE BECAUSE THEY HAVE TO BE). WIN THEM OVER, AND THEY ARE YOUR ADVOCATE.Thursday, May 5, 2011
  • 21. YOU ARE THE STORY- TELLER.Thursday, May 5, 2011
  • 22. GIVE YOUR PITCH LIKE YOU WERE TRYING TO TELL A KID A STORY. YOU ARE WEAVE AN ENGAGING TALE. USE THE EMOTION, HUMOR, DRAMATIC STORY- PAUSES. TELLER. KEEP YOUR ENTHUSIASM UP, BUT DON’T BE ANNOYING.Thursday, May 5, 2011
  • 23. BE CONVERSATIONAL.Thursday, May 5, 2011
  • 24. DON’T DICTATE. YOU’RE NOT MUSSOLINI ADDRESSING THE FASCISTS. SPEAK IN A TONE THAT’S APPROPRIATE FOR A CONVERSATION BE YOU’D HAVE ONE ON ONE WITH THESE PEOPLE. CONVERSATIONAL. CONVERSATIONS ARE 2 WAY STREETS, SO LET THERE BE SOME (CONTROLLED) INTERACTION. CONVERSATIONS LET PEOPLE FEEL ENGAGED.Thursday, May 5, 2011
  • 25. SPEAK. DON’T READ.Thursday, May 5, 2011
  • 26. LISTENING TO SOMEONE READ IS THE MOST BORING THING EVER. READING WILL KILL YOUR FLOW. ONLY DO IT IF YOU NEED TO QUOTE SPEAK. SOMETHING, LIKE A TECHNICAL PIECE. DON’T EVEN THEN, DON’T. READ. OUTLINE YOUR PRESENTATION AS BULLET POINTS TO HIT, AND THEN SPEAK AROUND THEM. DON’T READ OFF OF YOUR SLIDES EVER.Thursday, May 5, 2011
  • 27. LULLS ARE THE ENEMY.Thursday, May 5, 2011
  • 28. A LULL GIVES LISTENERS AN EXUSE TO LET THEIR MIND WANDER. LULLS LOSE ALL THAT GREAT BUILT LULLS UP EXCITEMENT. ARE THE LULLS MEAN PEOPLE CHECKING EMAIL, FACEBOOK, ETC. ENEMY. LULLS ARE AN EXCUSE TO INJECT DOUBT INTO YOUR AUTHORITY AND TO THE VIABILITY OF YOUR CONCEPT.Thursday, May 5, 2011
  • 29. DO NOT TAKE NOTES.Thursday, May 5, 2011
  • 30. SOMEONE SHOULD TAKE NOTES. THAT PERSON IS NOT YOU. NOTES TAKE AWAY FROM YOUR DO NOT FLOW. TAKE NOTES CREATE LULLS, GIVE OTHERS THE EXCUSE TO CHECK THEIR NOTES. PHONES/EMAIL/TUMBLR. AGREE ON WHO WILL BE TAKING NOTES IN YOUR GROUP BEFORE THE MEETING.Thursday, May 5, 2011
  • 31. NEVER APOLOGIZE.Thursday, May 5, 2011
  • 32. APOLOGIZING FOR YOURSELF UNDERCUTS YOUR AUTHORITY. IF SOMETHING SHOULD HAVE BEEN IN YOUR DECK, MAKE SURE IT IS. NEVER IF SOMETHING IS SCREWED UP, APOLOGIZE. ACKNOWLEDGE IT WITHOUT FOCUSING ON IT. PEOPLE WILL BE WARY OF YOUR PITCH REGARDLESS - DON’T GIVE THEM AMMUNITION.Thursday, May 5, 2011
  • 33. BE FUNNY.Thursday, May 5, 2011
  • 34. IF YOU’RE FUNNY, BE FUNNY. FUNNY IS GOOD - FUNNY IS ENTERTAINING. HUMOR GOES A LONG WAY IN A LONG MEETING. INJECT SOME LEVITY, ESPECIALLY BE IN VERY DRY SECTIONS. FUNNY. THIS DEPENDS AGAIN ON THE CLIENT AND THE ROOM - MAKE SURE HUMOR IS APPROPRIATE. DON’T BE RACIST, SEXIST, OR MAKE SPORTS JOKES UNLESS IT’S A SPORTS CLIENT.Thursday, May 5, 2011
  • 35. MEET STUPIDITY WITH GRACE.Thursday, May 5, 2011
  • 36. PEOPLE WILL SAY STUPID THINGS. THEY WILL SAY THEM FOR A VARIETY OF REASONS: MEET BECAUSE THEY ARE UNINFORMED BECAUSE THEY AREN’T PAYING ATTENTION BECAUSE THEY NEED TO JUSTIFY BEING IN THE ROOM STUPIDITY BECAUSE THEY’RE NOT SMART WITH REALIZE THERE IS NOTHING TO BE GAINED BY PUBLICLY SHAMING THEM. GRACE. EVEN IF YOUR CLIENT DOES IT, ABSTAIN. ANSWER AS GRACEFULLY AS POSSIBLE, OFFER TO ELABORATE LATER.Thursday, May 5, 2011
  • 37. PAUSE.Thursday, May 5, 2011
  • 38. YOU’RE PROBABLY RUSHING. IT’S OK. JUST TAKE A BREATH. TAKE A SIP OF WATER. USE THE PAUSE. TIME TO RECALIBRATE YOUR MESSAGE. NO NOTES, NO LOOKING DOWN, NO ‘UM, UH’, NO PHONE!Thursday, May 5, 2011
  • 39. WHERE ARE YOUR HANDS?Thursday, May 5, 2011
  • 40. BE AWARE OF YOUR BODY LANGUAGE. ARE YOU SLOUCHING? HANDS IN POCKETS? WHERE DON’T HOLD SOMETHING UNLESS ARE YOUR YOU NEED TO. YOUR HANDS WILL HANDS? SHAKE. A PAPER WILL MAGNIFY THAT. USE YOUR HANDS AS PUNCTUATION, BUT TRY NOT TO PUNCH YOUR CLIENT.Thursday, May 5, 2011
  • 41. YOU = YOUR CLIENT.Thursday, May 5, 2011
  • 42. YOU’RE THE SAME: BOTH HUMANS. YOU EVERYONE WANTS TO MAKE THE RIGHT DECISION. = EVERYONE WANTS APPROVAL FROM YOUR THEIR BOSS. CLIENT. YOU’RE PEOPLE. BE A PERSON, TREAT THEM LIKE PEOPLE.Thursday, May 5, 2011
  • 43. YOU’RE IN THIS TOGETHER.Thursday, May 5, 2011
  • 44. MEETINGS AREN’T YOU DOING SOMETHING TO THEM. WE ARE A TEAM, AND OUR GOALS YOU’RE IN ARE THE SAME. THIS DO NOT APPROACH A MEETING AS TOGETHER. ADVERSARIAL. EVERYONE WANTS TO GO HOME AND GET OUT OF THIS MEETING HAVING REACHED A GOOD DECISION.Thursday, May 5, 2011
  • 45. BE ARROGANT.Thursday, May 5, 2011
  • 46. YOU’RE THE LEADER OF THE MEETING, AND YOU ARE CALLING THE SHOTS. YOU ARE THE HIRED EXPERT, THE NINJA THEY BROUGHT IN TO FIX THEIR PROBLEMS. ACT LIKE A NINJA. BE THEY WANT TO BELIEVE IN YOU AND TRUST YOU’RE A GENIUS. ARROGANT. IF YOU BELIEVE IN AN IDEA OR A CONCEPT, FIGHT FOR IT (WITHIN REASON). BELIEVE IN WHAT YOU’RE PITCHING (THIS IS HARD SOMETIMES, BUT SO SO IMPORTANT)Thursday, May 5, 2011
  • 47. BE HUMBLE.Thursday, May 5, 2011
  • 48. TAKE CRITICISM HUMBLY, AND LISTEN. ACCEPT WHEN YOU MAKE MISTAKES, AND ACKNOWLEDGE BE THEY WILL BE CORRECTED. HUMBLE. KNOW YOUR CLIENT KNOWS MORE THAN YOU ABOUT THEIR BUSINESS. LET YOUR IDEAS AND YOUR WORK BRAG FOR THEMSELVES.Thursday, May 5, 2011
  • 49. BE YOUR BRAND.Thursday, May 5, 2011
  • 50. YOU ARE REPRESENTING YOUR COMPANY UP THERE, AND ARE A LIVING BREATHING EXTENSION OF YOUR BRAND. BE YOUR THAT BRAND HAS A REPUTATION, AND NEEDS TO BE MAINTAINED. BRAND. UNDERSTAND WHAT DEFINES YOUR COMPANY’S PARTICULAR PERSONALITY, AND MAKE SURE YOUR CHARACTER REFLECTS IT.Thursday, May 5, 2011
  • 51. BE YOU.Thursday, May 5, 2011
  • 52. IT’S HARD ENOUGH REMEMBERING ALL THE OTHER RULES. SO DON’T TRY TO TAKE ON A ROLE THAT YOU’RE NOT COMFORTABLE IN. BE YOU. YOU’LL BE MOST AT EASE AND CONFIDENT IN YOUR OWN STYLE, WITH YOUR OWN FLOW. SO ROCK IT.Thursday, May 5, 2011
  • 53. SPECIAL ADDENDUM: PRESENTING OVER THE PHONE.Thursday, May 5, 2011
  • 54. IN A WORD, DON’T.Thursday, May 5, 2011
  • 55. BUT IF YOU CAN’T AVOID IT...Thursday, May 5, 2011
  • 56. FIRST, BE IN AN OFFICE WITH THE REST OF YOUR TEAM. PRESENTING DETERMINE SPEAKING ORDER AND ON THE WHO WILL BE COVERING WHAT. PHONE. SPEAK CLEARLY AND DIRECTLY, NEAR THE PHONE.Thursday, May 5, 2011
  • 57. POLITENESS CAN BE A PITFALL. IF YOU BEGIN SPEAKING WHEN SOMEONE ELSE BEGINS, DO NOT YIELD. IT JUST ENDS UP SOUNDING RIDICULOUS. PRESENTING MAKE UP FOR LACK OF FACIAL ON THE EXPRESSION AND FEEDBACK BY ASKING MORE QUESTIONS TO SEE PHONE. HOW THE INFORMATION IS BEING RECEIVED. BEWARE THE MUTE BUTTON (BOTH USING IT AND THE CLIENT BEING ON IT).Thursday, May 5, 2011
  • 58. SPECIAL ADDENDUM: PRESENTING TO NON-AMERICANS.Thursday, May 5, 2011
  • 59. BE SIMPLE AND DIRECT.Thursday, May 5, 2011
  • 60. FOREIGN CLIENTS WILL LIKELY ONLY PICK UP ON 70-90% OF YOUR BE MESSAGE, AT BEST. SIMPLE WORSE IF YOU’RE BEING AND TRANSLATED (“WITH INTENSITY!”) DIRECT. THE MORE PLAIN YOUR LANGUAGE, THE MORE EFFECTIVE.Thursday, May 5, 2011
  • 61. AVOID METAPHORS, ADAGES, AND BE PRETTY MUCH ALL CULTURAL SIMPLE REFERENCES. THEY WILL FAIL. AND HARDEST: ATTEMPT ONLY THE SIMPLEST OF HUMOR. JOKES ARE DIRECT. LOST IN TRANSLATION.Thursday, May 5, 2011
  • 62. KNOW THE CULTURE.Thursday, May 5, 2011
  • 63. BUSINESS CULTURE IS NOTORIOUSLY PARTICULAR FROM COUNTRY TO COUNTRY. KNOW WHAT MIGHT BE CASUAL TO US, MAY BE UNPROFESSIONAL OR THE DOWNRIGHT OFFENSIVE. CULTURE. MAKE AN EFFORT TO AT LEAST LEARN THE BASICS OF THEIR CULTURE, ESPECIALLY IF THIS IS AN ONGOING RELATIONSHIP.Thursday, May 5, 2011
  • 64. SPECIAL ADDENDUM: ON LEAVE-BEHINDS.Thursday, May 5, 2011
  • 65. SPOILER ALERT!Thursday, May 5, 2011
  • 66. IF THERE IS A PACKET OF WHAT YOU’RE PRESENTING ON THE TABLE, THE CLIENT WILL LOOK THROUGH THE WHOLE THING BEFORE YOU GET THROUGH YOUR INTRO. SPOILER THIS IS NOT IN YOUR INTEREST. ALERT! IN THE METAPHOR OF THE STORYTELLER, THEY WILL HAVE SEEN THE ENDING AND ALREADY FORMED AN OPINION.Thursday, May 5, 2011
  • 67. TO CONTROL THE STORY, YOU NEED TO CONTROL THE RATE OF INFORMATION DISSEMINATION. “LEAVE-BEHINDS” ARE JUST THAT - A RECAP OF WHAT YOU’VE JUST SAID FOR THE CLIENT TO KEEP SPOILER ONCE YOU’VE LEFT. ALERT! THIS IS EVEN WORSE WHEN SOMEONE HAS SHARED THE CONTENT WITH THE CLIENT BEFORE THE MEETING. SOMETIMES UNAVOIDABLE (LIKE ON THE PHONE), BUT TRY TO AVOID IT.Thursday, May 5, 2011
  • 68. THANKS.Thursday, May 5, 2011
  • 69. Thursday, May 5, 2011

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