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• Current state of email on mobile• What marketers should be doing right now• The basics of responsive design for emailintro/what to expect
the current state/statsDepending on sector & other factors up to 50% of your list are opening emails onmobile devices right now.• Smartphone / Feature phone adoption64%/36% as of Dec 2012 - comScore• Smartphone email usage43% almost every day - comScore• Email was the #1 most used mobile activity in 2012 - Ofcom
the current state/stats
Mobile purchasing decisions are most influenced by Emails from companies(71%) only surpassed by the influence of Friends (87%). – Adobe “2013 Digital PublishingReport: Retail Apps & Buying Habits”57% of smartphone and tablet owners checked email while watching a TV program. 59% duringcommercials Nielssen – “State of the Media” (2011)41.09% of emails are opened on a mobile operating system or device. – Knotice (2013)the current state/stats
• Monitor mobile device open rates• Check mobile interaction• Review customer journey• Define KPIsMobile first!what you should do/check user base
what you should do/options• Do nothing• Fluid layouts• Responsive design
• Content display based on screen size• Only one versionresponsive email/what & why?
responsive email/a few of the benefits• Image & Copy Resize• Separate styling• Control of CTA position• No need to zoom• Removal of horizontal scrolling• Hide un-needed copy• Mobile specific content
responsive email/considerations• Design• Development• QA• Device support
responsive email/examplesActively increasessales of the targetgroup
mobile first/optimisation• Forces concentration on objectives• Design & copy improvements• Removal of clutter
sources & further reading/• comScore Mobilens 3 month avg end Dec 12 (UK)• Ofcom Communications Market Report 2012• Litmus – emailclientmarketshare.com• http://www.emailmonday.com/mobile-email-usage-statistics