Corporate Leadership as Corporate Authorship TIm Coburn 2011
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Corporate Leadership as Corporate Authorship TIm Coburn 2011

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Tim Coburn Corporate Leadership as Corporate Authorship June 1st 2011 University of Bristol

Tim Coburn Corporate Leadership as Corporate Authorship June 1st 2011 University of Bristol

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    Corporate Leadership as Corporate Authorship TIm Coburn 2011 Corporate Leadership as Corporate Authorship TIm Coburn 2011 Presentation Transcript

    • 1
      © Tim Coburn, 2011
      This is now…
      Rethinking
      Corporate
      Leadership as…
      That was then…
      Corporate
      Authorship
    • 2
      ‘We often ask the question now,
      ‘What will become of me?’
      And lose the fact that what we do
      Creates identity.
      And so it is, with choices made,
      We build who we become:
      The stories of our life fulfill
      Our quest to be someone.’
      Tim Coburn, 2003
      © Tim Coburn, 2011
    • 3
      © Tim Coburn, 2011
      The nature of identity
      is changing….
      ‘If you want to know me, then you must know my story,
      for my story defines who I am.’
       
      Dan P McAdams
    • 4
      © Tim Coburn, 2011
      1947 1956 1963 1975 1989 1995 2002 2011 2019 2025 2034 2042 2050 2057 2062
      ‘Narrative form is not a dress which covers something else but the structure inherent in human experience and action.’
      David Carr
    • 5
      © Tim Coburn, 2011
      THE END
      ‘… the very idea of individual selves – in possession of mental qualities – is now threatened with eradication.’
      Kenneth Gergen
    • 6
      © Tim Coburn, 2011
      Just as I become who I am by imagining, enacting and updating mystory, so too, do people become families, communities, organisations and groups by composing, creating and narrating theirs’.
      In this respect, theleaders of these groups are the corporate story-makers.
    • 7
      © Tim Coburn, 2011
      This is now…
      That was then…
      Corporate Leadership
      as
      CorporateAuthorship
    • 8
      © Tim Coburn, 2011
      Leadership as Authorship
      ‘…from my early attraction to the leadership ideas of courage,humilityandservice…
      …I’ll explain how I arrived at… leadershipasauthorship.
      In so doing, I hope to engage you in developing your own view of systemsleadership,how you practice it and how you encourage others to do the same.'
    • The Practice of Authorship in Our Everyday Lives
      “What we really should do about…… is…”
      9
      © Tim Coburn, 2011
      “Their view is different because…”
      “If you were in my shoes, what would you do….?”
      “Did you see…?! ….What did you make of it?”
      “Let’s be clear, the purpose of this organisation is to…”
      “Here’s a concern…. What question should I be asking?”
    • 10
      © Tim Coburn, 2011
    • © Tim Coburn, 2011
      11
    • © Tim Coburn, 2011
      12
    • © Tim Coburn, 2011
      Page 13
      My Journey
    • © Tim Coburn, 2011
      Page 14
      ‘How can I be sure?’
    • © Tim Coburn, 2011
      Page 15
      ‘I was… increasingly uncertain about the certainty with which I was speaking in my endeavour to educate, encourage and enable change for others.’
      ‘I was beginning to think that talking with the conviction of an expert… was actually doing more to diminish than enhance their ability to make progress.’
    • © Tim Coburn, 2011
      Page 16
      The Organisation is…
      A machine
      An organism
      A brain
      A culture
      A political system
      A psychic prison
      An instruments of domination
    • © Tim Coburn, 2011
      Page 17
      The Way I Know
      Determines
      Informs
      The Observations
      I Make
      The Possibilities of
      My Performance
      The Meaning
      I Make of Them
      The Knowledge
      I Construct
    • © Tim Coburn, 2011
      Page 18
      ‘I would like us all to recognise that…
      …reality is made, not given
      …our understanding of the world is always seeing as, rather than seeing as is
      …and to take a moral responsibility for the way we see and act in every day life, difficult though this may be.’
      Gareth Morgan
    • © Tim Coburn, 2011
      Page 19
      Keith Kinsella
      Jenny Rogers
      ‘Knowledge or wisdom, Tim?’
    • © Tim Coburn, 2011
      Page 20
      System
      Cybernetics
      Organisation
      Pattern
      Relationship
      Object
      Physics
      Ingredients
      Characteristics
      Person
      He changed the subject
    • © Tim Coburn, 2011
      Page 21
      Photo: David Kjaer/RSPB IMAGES; Charlie Hamilton James
    • © Tim Coburn, 2011
      Page 22
      ‘But, what does this tell us about human systems… and leadership?’
    • © Tim Coburn, 2011
      Page 23
      Human Systems
      Characteristics of all
      human systems?
      Identity
      Purpose
      Action
      Expression
      Belonging
      And the leader’s role?
    • © Tim Coburn, 2011
      Page 24
      Everything is mediated through language and constructed in conversation
      Identity
      Purpose
      Action
      Expression
      Belonging
      Human systems
      are systems of language and meaning
    • 25
      © Tim Coburn, 2011
      Value for money
      • For us, that's about offering more for your money, not cutting corners. It's every Virgin company's magic tool.
      Good quality
      • Going that little bit further in everything we do.
      Innovative and challenging
      • Supporting creativity and challenging convention and freedom is a huge part of what it means to be Virgin.
      Fun
      • More than any other element, fun is the secret of Virgin's success.
      What does this mean for our people?
      • Having a sense of humour
      • Occasional gags at a competitor's expense
      • Celebrating success together
      • Ensuring we can all enjoy a decent work/life balance
      • Avoiding blame culture, because it's OK to make the odd mistake
      A Human System
    • 26
      © Tim Coburn, 2011
      Respecting the unique worth of every person
      • We believe that every person is different but equal, and that everyone's unique talent should be recognised and encouraged.
      Encouraging people to fulfil their potential
      • We all need encouragement at some time in life. Barnardo's aims to create opportunities for people to make the most of their abilities.
      Working with hope
      • Our hope for a better future for all children is the source of much of our inspiration.
      Exercising responsible stewardship
      • The commitment of all our staff and volunteers to making the best use of all our resources enables us to help children, young people and their families to overcome severedisadvantage.
      A Human System
    • © Tim Coburn, 2011
      Page 27
      Human systems are systems of language and every one is different
      Language and meaning are local
      and contextual not universal and objective
    • © Tim Coburn, 2011
      Page 28
      Leadership Dispositions for Working with Other Language Systems
      I am willing to put
      my knowledge at risk
      yes
      no
      I judge your knowledge against my criteria
      yes
      no
    • no
      humility
      curiosity
      I judge your knowledge against my criteria
      certainty
      reflexivity
      yes
      I am willing to put
      my knowledge at risk
      no
      yes
      Dispositions
      for working in human systems
      29
      © Tim Coburn, 2011
    • First Proposition
      Human systems are systems of language each with its own vocabulary and meaning for…
      Identity, Purpose, Action, Expression and Belonging
    • © Tim Coburn, 2011
      Page 31
      Say
      It’s what you…
      Talk
      It’s how you…
      Conversation
      It’s in the quality of…
      Do
      It’s what you…
      Act
      It’s how you…
      Decision
      It’s in the quality of…
    • Say
      It’s what you…
      Do
      It’s what you…
      Act
      It’s how you…
      Decision
      It’s in the quality of…
      Page 32
      Talk
      It’s how you…
      Conversation
      It’s in the quality of…
      © Tim Coburn, 2011
    • © Tim Coburn, 2011
      Page 33
      Leadership
      it’s a big responsibility…
      so where can you turn for reliable knowledge?
    • © Tim Coburn, 2011
      Page 34
      Lived Experience
      Truth is experienced individually and expressed in unique ways of talking
      Scientific Investigation
      Truth is discovered by scientific investigation and other disciplined methods
      Truth is constructed socially – it’s what we agree to be true
      Five different ways to be absolutely right
      Common Sense
      Truth is revealed through personal, spiritual and natural enlightenment
      Truth is passed down and comes from culture and tradition
      Enlightenment and Revelation
      Culture and Tradition
    • © Tim Coburn, 2011
      Page 35
      All Five produce socially constructed realities…
      ‘The goings-on between people in the course of their everyday lives are seen as the practices during which our shared versions of knowledge are constructed.’
      Vivien Burr
    • © Tim Coburn, 2011
      Page 36
    • © Tim Coburn, 2011
      Page 37
      The
      word
      is not the thing
    • © Tim Coburn, 2011
      Page 38
      How do you know what I mean?
      Chair
      Pencil
      Boat
      Road
      Desk
      Phone
      Students
      Parents
      Customers
      Staff
      Learners
      Leaders
      Achievement
      Freedom
      Trust
      Potential
      Competence
      Learning
      Easier
      Harder
      And this is the language of leadership and leaning
    • 39
      © Tim Coburn, 2011
      Example
      "We were disappointed we lost the game but it isn't a matter of revenge, it is about our own personal pride."
    • 40
      Example
      "We were disappointed we lost the game but it isn't a matter of revenge, it is about our own personal pride."
      © Tim Coburn, 2011
    • Second Proposition
      Leaders are the authors, architects and arbiters of the language
      that constructs and sustains corporate life
    • © Tim Coburn, 2011
      Page 42
      Examples of Authorship in Your Life?
      Project
      Department
      Profession
      People
      Organisation
    • © Tim Coburn, 2011
      Page 43
      ‘Leaders achieve their effectiveness chiefly
      through the stories they relate’
      Howard Gardner
    • Narrator, yes….
      …and author, director, reader and repairer
      …protagonist even, and not least,
      integrator
    • The Corporate
      Story-Maker
    • © Tim Coburn, 2011
      Page 46
      ‘As in the real theatre,
      in the corporate world
      it is the compelling story line
      that captures the imagination
      and retains the attention.’
    • © Tim Coburn, 2011
      Page 47
      Social
      Movement
    • © Tim Coburn, 2011
      Page 48
      Social
      Movement
    • © Tim Coburn, 2011
      Page 49
      Authoring the Lives of People You Lead
    • 50
      © Tim Coburn, 2011
      Their world…
      1947 1956 1963 1975 1989 1995 2002 2011 2019 2025 2034 2042 2050 2057 2062
      Taking DownWalls
    • 51
      © Tim Coburn, 2011
      Their world…
      1947 1956 1963 1975 1989 1995 2002 2011 2019 2025 2034 2042 2050 2057 2062
      DefyingAuthority
    • 52
      © Tim Coburn, 2011
      Their world…
      1947 1956 1963 1975 1989 1995 2002 2011 2019 2025 2034 2042 2050 2057 2062
      IncreasinglyConnected
    • 53
      © Tim Coburn, 2011
      Their world…
      CloudInversion
    • 54
      © Tim Coburn, 2011
      LEAD?
      TEACH?
      LEARN?
      Their world…
      search find link listen watch discover learn blog share talk discuss create collaborate
      phone
      tablet
      laptop
      desktop
      tv
      KnowledgeInversion
    • 55
      © Tim Coburn, 2011
      Engagement Improves
      Satisfaction
      Productivity
      Retention
      Performance
      Their world…
      79% Not Fully Engaged
      Engagement Improves with
      1. Leadership
      2. Learning
      90,000 Employees
      18 Countries
      All Sectors
      A Human System
    • Culture, Nation
      Tradition
      Politics, Faith
      Gender, Age, Ability
      If you really want to
      engage me
      you have to
      discover who I am
      and
      the realities I live by
      ‘Are you
      talking to
      me
      or chewing
      a brick?’
      Organisation
      Profession
      Family
      Manager,
      Work Team, Job
      Relationships
      Conversations
      Words
      My Fond Memories
      Actions
      Education
      Home
      My Word Hoard
      Immediate
      Future
      Work
      Community
      MY WORLD
      MY FUTURE
      My Hopes &
      Aspirations
      Thoughts
      Feelings
      My Historical Facts
      My Recent
      Past
      My Current
      Reality
      My Realistic
      Expectations
      MY PAST
      Generation
      Critical Events
      Personal Change
      Life Stage
      Life Time
      Era
      Age
      56
      © Tim Coburn, 2011
      Systems of Meaning
    • Yes, engage me…
      ‘The unity of a human life is the unity of a narrative quest’
      Alasdair MacIntyre
    • “I am my
      story-maker…”
      1947 1956 1963 1975 1989 1995 2002 2011 2019 2025 2034 2042 2050 2057 2062
    • My Story’s in Your Gift
      One day there’ll be a story
      Of the life that I have lived.
      I’ll be the story-maker,
      You’ll decide if it’s a gift.
      For I have passion for what’s possible
      And dreams that take me there.
      Where mountain tops evaporate
      In destiny’s thin air.
      I am my story-maker,
      You choose the words for me?
      No… My heart will beat forever
      If your voice sets mine free.
      For I have passion for what’s possible
      And dreams that take me there.
      Where mountain tops evaporate
      In destiny’s thin air.
      So, the story that you tell one day
      Will be the one I lived.
      My life in words you gave me;
      My story’s in your gift.
      For I have passion for what’s possible
      And dreams that take me there.
      Where mountain tops evaporate
      In destiny’s thin air.
      The Learner’s Voice
      © Tim Coburn, 2011
      Tim Coburn, 2003
    • Third Proposition
      A view corporate life as a system of language
      invites a view of corporate leadership as corporate authorship
    • 61
      © Tim Coburn, 2011
      System
      Cybernetics
      Organisation
      Pattern
      Relationship
      Systems
      of Meaning
      Object
      Physics
      Ingredients
      Characteristics
      Person
      It’s time to change the subject
    • 62
      © Tim Coburn, 2011
      Local
      Contextual
      Relational
      For the time being
      Knowing ‘how to
      go on’
      Made by everyone
      Manifest in language
      Knowledge
      Universal
      Objective
      Truth
      For ever
      Knowing ‘this’, ‘that’
      and ‘how’
      Found by experts
      Manifest in facts
      Of course, we need both
    • 63
      © Tim Coburn, 2011
      When we believe the realities we live by are…
      made by everyone
      Learning occurs by… collaborative construction
      We might call this…
      ‘learning-by-making’
      With the advantage of…
      everyone knowing
      something
      Learning
      When we believe the realities we live by are…
      found by experts
      Learning occurs by… didactic instruction
      We might call this… ‘learning-by-listening’
      With the advantage of…
      experts knowing
      everything
      New paradigm, new pedagogy
    • 64
      © Tim Coburn, 2011
      Leadership as Authorship
      Everything is mediated through language
      Authoring… your dispositionin creating productive relationships
      Authoring… conversations that create new realities for people to live by
      Authoring… socialmovements that enable the fulfillment of narrative integrity
      Leadership
      You are the author, narrator and protagonist in
      the story of your life
      And, you have to read, repair, relate and respond to
      the stories around you, too
      Like life, leadership is
      like a quest for
      narrative integrity
      Corporate Leadership as Corporate Authorship
    • 65
      © Tim Coburn, 2011
      This is now…
      Learning and
      Leadership…
      That was then…
    • Tim CoburnVisiting Fellow, Centre for Systems Learning and LeadershipGraduate School of Education, University of BristolContact:tim.coburn@bristol.ac.uk
      66
      © Tim Coburn, 2011