2. Session Objectives
At the end of the session, the participants will be
able to:
1. Discover the importance of building a good
2
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
corporate image.
2. Exhibit the improvement of one’s personality
in dealing with both internal and external
customers.
3. 3
Did you know that within seconds
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
of meeting ….
Your Appearance,
Body Language and
Verbal
Communication
create a lasting first
impression..
4. 4
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
People are affected by your
appearance…
Your visual
presentation
has
consequences.
5. 5
Fortune Medicare, Inc
Building Confidence
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
DRESS SHARP
People judge you by
the way you look,
and how well you’re
dressed.
6. 6
Fortune Medicare, Inc
Building Confidence
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
MAKE UP
Make-up for professional
women should always
be applied in
moderation.
A woman who doesn’t take time to put on the
minimal amount looks tired before her work
has begun.
7. 7
Building Confidence
MUSTACHE
A mustache should never
extend beyond the creases
that form from the nose to
the mouth when you smile.
By shaving off the beard,
your face appears entirely
changed. You can appear
younger.
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
8. 8
Fortune Medicare, Inc
Building Confidence
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
NAILS
If polish is worn, a soft shade
or natural color
Finger nails should never be
longer ½” beyond the finger.
9. 9
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
Behavior includes your
appearance…
The image you project will be the way
your profession is regarded.
10. 10
People draw
conclusions about
you based on your
behavior
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
11. Your behavior is
directly observable
11
by others.
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
12. Company Identification cards /
nameplates/ pin should be
12
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
worn at
all times within the company
premises.
Grooming at
IIddeennttiiffiiccaattiioonn CCaarrddss
13. Female employees must
wear their uniform with
black closed shoes
with at least 3 inches
heels. Flat shoes are
13
not allowed.
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
WWOORRKK AATTTTIIRREE AATT
14. 14
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
WWOORRKK AATTTTIIRREE
Male employees
must pair their
uniform with dark
leather shoes and
dark colored
socks.
15. 15
WWOORRKK AATTTTIIRREE
Friday shall be considered as “dress down or
wash day” and all employees may come in
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
“smart casual attire”
16. 16
Collarless shirt, see-through blouses,
sleeveless shirt, tops with plunging
neckline, bare midriffs, bareback, spaghetti
straps, too loud or vulgar designs, hanging
shirt, faded denim, slippers, sneakers and
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
rubber shoes
WWOORRKK AATTTTIIRREE
17. 17
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
GOOD POSTURE
By practicing good posture, you’ll automatically
feel more confident, create a positive impression
on others and instantly feel more alert and
empowered
18. 18
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
SSooiilleedd CCllootthheess
Always be aware of
cleanliness. soiled clothes
may indicate poor
personal hygiene to the
customers.
19. 19
WEAR PROFESSIONAL ATTIRE IN THE
Fortune Medicare, Inc
3/F Citystate Centre, 709 Shaw Blvd., Pasig City
Tel. No.: 706-4847 / 857-5400 | Fax: 706-4259
www.fortunecare.com.ph
OFFICE
Be modest and keep
your fashion orderly
with respect to times
and places.
No one is more conscious of your physical appearance than you are. When you don’t look good, it changes the way you carry yourself and interact with other people.