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Big lots
Big lots
Big lots
Big lots
Big lots
Big lots
Big lots
Big lots
Big lots
Big lots
Big lots
Big lots
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Big lots

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  • 1. BIG LOTS INC. <ul><li>Case Analysis </li></ul><ul><li>by </li></ul><ul><li>Paola Chavez </li></ul><ul><li>Daisy De la Rosa </li></ul><ul><li>Eduardo Cruz </li></ul><ul><li>Chancey Dariso </li></ul>
  • 2. INTRODUCTION <ul><li>Big Lots: </li></ul><ul><ul><li>Has low prices to help American families save money. </li></ul></ul><ul><ul><li>Launched stores around the country. </li></ul></ul>
  • 3. KEY OF ITS SUCCESS <ul><li>The great goals, employees, and customer satisfaction that was pre-established </li></ul>
  • 4. THE HISTORY, DEVELOPMENT, AND GROWTH OF BIG LOTS <ul><li>1967- Founded </li></ul><ul><li>1996- Duplicated its size </li></ul><ul><li>2001 – Single Trademark </li></ul>
  • 5. VISION <ul><li>Success: </li></ul><ul><ul><li>Expense structure in both dollars and in percentage of sales </li></ul></ul><ul><li>Driven by: </li></ul><ul><ul><li>Supply chain improvements </li></ul></ul><ul><ul><li>Better inventory management </li></ul></ul><ul><ul><li>Consolidation of operations in its distribution network </li></ul></ul><ul><ul><li>A new associate healthcare program </li></ul></ul><ul><ul><li>Numerous other initiative </li></ul></ul>
  • 6. VISION CONT… <ul><li>Its Strategy become: </li></ul><ul><ul><li>More efficient in its store operations </li></ul></ul><ul><ul><li>Supply chain </li></ul></ul><ul><ul><li>Advertising </li></ul></ul><ul><ul><li>Overall investment </li></ul></ul><ul><li>Mission Statement: </li></ul><ul><li>“ HELPING PEOPLE CONNECT WITH THEIR INNER BARGAIN HUNTER.” </li></ul>
  • 7. COMPANY GOALS <ul><li>Quality goods </li></ul><ul><li>Advertising </li></ul><ul><li>Inventory management </li></ul><ul><li>Product turnover </li></ul><ul><li>Consistency and timeliness </li></ul>
  • 8. SWOT ANALYSIS Strengths Weakness <ul><li>Great broad line closeout retailer </li></ul><ul><li>Pricing Advantage </li></ul><ul><li>Strengthened distribution </li></ul><ul><li>Labor lawsuit </li></ul><ul><li>Frequent product recalls </li></ul><ul><li>Lack of growth for the employees </li></ul>Opportunities <ul><li>Treats </li></ul><ul><li>Improvement of store layouts </li></ul><ul><li>Closure of underperforming stores </li></ul><ul><li>Online project growth </li></ul><ul><li>Economic recession </li></ul><ul><li>Higher labor cost </li></ul><ul><li>Risk associate with international trade </li></ul>
  • 9. WHAT’S THE COMMUNCATION STRATEGY? <ul><li>Size of the channels of communication </li></ul><ul><li>Challenge with performance appraisals </li></ul><ul><li>Family oriented </li></ul>
  • 10. WHAT’S THE CHALLENGE? <ul><li>Lack of opportunities of the employees’ growth </li></ul><ul><li>Based on: </li></ul><ul><li>Deficient criterion to do the performance appraisals. </li></ul>
  • 11. STEPS TO SOLVE THE PROBLEM: <ul><li>To change evaluation system </li></ul><ul><li>Selection of performance appraisal form </li></ul><ul><li>To adapt new evaluation form </li></ul><ul><li>To determine the audience </li></ul><ul><li>What the system is and how to use it </li></ul><ul><li>To review the performance appraisal </li></ul>
  • 12. THANK YOU!

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