Proactive vs. Reactive: Proactive is the better policy.
Critical midrange servers and workstations not covered by a hardware maintenance contract or warranty should be placed under a support agreement with the respective vendor.
Obsolete servers and workstations should be replaced using vendor provided “return for credit and upgrade” programs when possible.
College administration has history of being reactive when crises occur.
Historically, funds to replace broken or worn components were garnered in haste after a problem has occurred, causing unnecessary stress for the analyst and downtime for the faculty, staff and students.
Lack Organizational Structure for Information Technology!
Not recognized as an integral and important part of College of Engineering Team!
Challenges of Changing Environment New Faculty means greater use of computer technology in Instruction and Student Projects Industry is demanding more technologically trained graduates PLTW Students will come with expectation of advanced technology capabilities and training
Challenges of Growth of College Increasing Faculty New Faculty want Desktop and Laptop Increasing Students Limited Lab Space Available Increasing Computer Resources to Manage
Insufficient Staff + Equipment Out of Warranty –Software Acquistion Plan – Management +Changing Environment + Growth of College = Significant Challenge for Computing
Proposed Strategy Promote Immediate Short Term Solutions to Issues Staffing – Student Help ( Non WorkStudy) Equipment Replacement/Repair Pro-active approach to University Funds Extend Equipment Warranties wherever possible Prioritize Computer Support considering staffing levels Obtain Grants for Development Courses to fund Software Requirements in Specific Areas (i.e. ArcGIS, SolidWorks)
Proposed Strategy Long Term Strategy Develop Financial Plan for College Computing Requirements Develop Resources to Finance Plan Develop Organization Plan for College Computing Develop Remote Accessible Software Capabilities