Who has bought CWA? Who has bought from ITSS? Who is going to buy from us?
Be compliant… to be legally installing and be legal to use. We want to explain the following and clear up any questions on where to go for software.
We will set some definitions and speak about what we do.
This is important for a tech to know. If you are going to install software onto a computer for your client…. Are you installing it legally? Are you providing the media to install? The client must purchase a license in order for you to legally install it. I think these comments must go with slide 7? (Pat) You have to obtain some licenses from somewhere. Or you might even be installing a test or sample? This will expire. There are differences in what you get from each of these places so there are definite differences in price. We want to guide or advise you to look at us first- within Stanford department.
Two departments within the University, with the same goals….to save $ for the University and to make it easier to be compliant. What distinguishes us is the products that we offer. ITSS is more specialized academic applications. Pat’s suggested comments: We are 2 groups within Stanford who negotiate software agreements/contracts for the University in order to provide software for the Stanford community at discounted prices. What primarily distinguishes our 2 groups is the software products that each of us handles. <Could stop here and go on to goals.> Software Licensing handles specialized software applications used for instruction and research as well as other more general applications. They also handle operating system software. Procurement’s CWA handles Microsoft and Adobe products and some other academic and volume purchases. We share the same goals go to next slide
Mention that compliant use means legal use – that is, a copy/license for each user/machine. We hope to encourage compliance by making the software easily available and at a low cost. (Pat) What distinguishes us is the products that we offer. ITSS is more specialized academic applications.
Retail: Full-priced box. Includes 1 license, 1CD and documentation Academic: Reduced-price box. Includes 1 license, 1CD, documentation and special learning aids. University Contract includes CWA and ITSS Software Licensing Products. Also multi and volume prices. Could also mention: Open: Licenses, CDs and documentation sold separately. Sometimes minimum purchase of five. Sold by reseller. This is important for a tech to know. If you are going to install software onto a computer for your client….then do you know if they bought a license? What type of a license is it? Are you providing the media to install? Are you installing it legally?
Who uses it: faculty, staff, students How you use it: Stanford-related work Where you use it: Stanford-owned machine, including SLAC, overseas sometimes. Pat wants to add to what Stefani says on this slide. Who uses it: faculty, staff, students How they use it: Stanford-related work (this is work in support of instruction and research at Stanford, as well as administrative work in support of the University’s mission) Where they use it: usually on Stanford-owned machines on campus, but there are exceptions (e.g., home use which we’ll talk more about later). Also, terms of some of the ITSS contracts vary: some allow use on personally-owned machines, some include use of the software by SLAC and some don’t.
I am Pat Box, the manager of the Software Licensing group within ITSS. The licensing staff are Robin, Edith, Mike, and Jane. <point them out> I will tell you a bit about our group and what we do.
1) We negotiate contracts with software vendors. We currently have about 75 contracts that cover about 700 products. 2) Once a contract is in place, we then arrange to make the software available to Stanford users. We answer questions from faculty, staff and students about the software, receive orders for it, and then arrange for distribution of it. Usually our contracts include updates to the software as well. Some software involves the distribution of license codes or password files. 3) If a user of the software has a technical question, we coordinate the technical support with the vendor or with knowledgeable campus resources. 4) If we don’t handle the software that a person wants, we will try to refer them appropriately – to our colleagues in CWA, or the Bookstore if appropriate, or to the software vendor. If there is significant interest in a product that we don’t currently license, then we consider investigating a new license -- next slide
Some of the software we license is listed on this slide. A complete list is on the back of your LOOKING FOR SOFTWARE handout. <hold it up> This list is also on our website. We handle operating systems as well as applications software. Operating systems include Mac OS as well as several UNIX operating systems. We also provide compilers and other tools from these UNIX vendors. Much of our software is used by faculty and students for research and coursework – statistical and mathematical software, AutoCAD and other Autodesk products, remote sensing software (ENVI), and many others. Most of these products are available for all platforms – Macintosh, Windows, UNIX, Linux. We also license quite a few products to support administrative functions and applications – database products such as Oracle and Brio, and utilities such as Ghost and Meeting Maker. We also have licensed quite a few security-related products for both servers and workstations: SecureCRT, SecureFX, Sophos PureMessage, Update EXPERT, Tripwire, and BigFix. And, behind the scenes, we are the ones who handle the licensed software that is included in the Essential Stanford Software suite – Eudora, NAV, Stuffit Expander, SecureCRT, SecureFX. Some of these products are available for personal purchase, but for the most part they are for purchase through a departmental account. Most have a fee associated with them but some don’t. See the notation on the software list on your handout. Eligibility requirements vary by license – check with us.
In addition to the licenses for campus users, our group licenses the software that is used by faculty and students on the Leland Systems, the UNIX systems operated by ITSS. We also license software needed by ITSS to support University functions. These include the Tivoli software used to backup desktops, the PureMessage software that is just recently being used to filter SPAM, and the Remedy software that is what runs the HelpSU system. And, just recently we ventured into selling several Microsoft products to students, namely Office XP Professional for Windows and Office Mac 10, as well as upgrades to Windows XP. There is a handout on the table that describes this offering in more detail.
This is what the table looks like:
Go to our website which is indicated on the next slide. Go to the software list and click on the product of interest. Not all have order forms, but if there is one, fill it out. If not, fill out the inquiry form and we will send you the order form. On the order form, you indicate details about the products you want and provide the University account number to charge. Then we arrange to get you the software. Usually that means you come to pick up a CD that we loan you.
We consider a software agreement when there is broad and continuing interest by the Stanford community, and if we can effect a significant savings from the regular academic price. Thus, it needs to be a product that is of interest across multiple departments on campus, and a product that will continue to be of interest for several years. When we say significant savings, generally we mean at least 50% off the normal academic price, the price a faculty member or staff would have to pay if they went directly to the vendor and received their educational discount. Many of our contracts provide greater than a 50% savings. <could give some examples here> We do not license products that CWA or the Bookstore offer unless we can offer it at a significantly better price than they offer
All 5 of us in Software Licensing see email sent to this software address. It is the best way to reach us. If you need to reach one of us in particular, our phone numbers are listed on the website. Also, if you know what you want to order, it’s best to use the order form on the website. Other ways to contact us are through 4-2424 which rings in all of our offices, or by sending a HelpSU ticket and selecting software licensing. We are now in the Bambi Trailer, 320 Panama St, right down the street here between the rear of Roble gym and Forsythe Hall.
This is what the table looks like: Office 2003 Pro CD Doc Set License Total Savings Retail (Fry's) $499.00 Academic (Bookstore) $199.00 60% Microsoft Open License (MOLP) $27.95 $31.95 $74.00 $133.90 73% MOLP License only $74.00 $74.00 85% Microsoft Select Agreement (CWA) $20.71 $20.71 $49.46 $90.88 82% CWA License only $49.46 $49.46 90%
New License: Gives you the right to install on one university-owned machine. You can install current or earlier version. Your PO is proof of licensing and you will not receive a paper copy of the license. You may install on one secondary device (home machine or laptop) for “At-home” purposes. You may not use both machines at the same time. You may not install an operating system on a secondary device. Every machine must be individually licensed for its own operating system. Windows (the operating system) is offered as an upgrade only. All other Microsoft licenses are new licenses. To upgrade other Microsoft products you need to buy the new license. SA/Maintenance can only bought with a new license or if renewing previously purchased SA/UpgAdv/Maintenance. It grants you the right to install any new version of the product released during the period of that contract. If you purchased Microsoft SA or UA between September 2001 and September 2002, it runs out in Sept. 2004. If you purchased SA after September 2002, it runs out in September 2005. If you purchase Adobe Maintenance after July 2003 it runs out in July 2005. UA was Upgrade Advantage which has been replaced by SA. A concurrent license gives you all the rights of a full new Adobe license, except that it allows you to install on additional computers, as long as the total number of applications in use simultaneously does not exceed your number of licenses. Uplift is added to an Adobe regular license to change it to a concurrent license.
You can borrow Microsoft CDs from the Procurement Department. (But not Adobe.)
Some manufacturers offer us the Academic version of their products. Some offer multi-user packs.
Call Procurement to discuss the various options for putting foreign language capabilities on your computer, including multilanguage (English bilingual)
If the Adobe or Microsoft product was purchased under our Select or CLP licensing program (CWA or iProcurement catalog ordering), you can install Microsoft or Adobe software on a secondary device. Both computers can not be in use simultaneously. Stanford owns the license, so you must remove the software from the secondary device if you leave Stanford. Each machine must be individually licensed for its own operating system.
As I mentioned, ITSS Software Licensing now sells several Microsoft products to students. There are also a few (very few) of our other products that are available to students for personal purchase. These are indicated on the list on your handout. For other products, they will need to go to the Bookstore or some other retail outlet, or directly to the software vendor. Also, when a student inquires about software, we tell them if the software is available on one of the public computer clusters on campus – the Leland Systems in Sweet Hall or clusters in Meyer and Green Libraries, and others.