2005 Doctoral Orientation Technology Briefing.

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2005 Doctoral Orientation Technology Briefing.

  1. 1. 2005 Doctoral Orientation Technology Briefing… Slide show available @: http://www.kelley.iu.edu/ts/PHD_Orientation_2005.ppt
  2. 2. Tech. Support Organizations <ul><li>School-wide computing issue </li></ul><ul><li>Fac/Doctoral lab </li></ul><ul><li>Research databases </li></ul><ul><li>KSB accounts </li></ul><ul><li>Classroom technology </li></ul><ul><li>Video conference equipment </li></ul><ul><li>Cubicle/Office computer equipment </li></ul><ul><li>AV equipment </li></ul><ul><li>University-wide computing issues </li></ul><ul><li>Student Technology Centers </li></ul><ul><li>Unix Systems </li></ul><ul><li>Communications backbone </li></ul><ul><li>Dial-in modem pool </li></ul><ul><li>Information Commons </li></ul>University Information Technology Services Technology Services
  3. 3. UITS Computer Accounts <ul><li>UITS Network ID </li></ul><ul><ul><li>Controls all UITS accounts </li></ul></ul><ul><ul><li>Required to access dial-in modem pool </li></ul></ul><ul><li>ADS Domain Account </li></ul><ul><ul><li>Student Technology Center (STC) & office CPU authentication </li></ul></ul><ul><li>Exchange/Outlook Account </li></ul><ul><ul><li>Web access @ http://www.exchange.iu.edu </li></ul></ul><ul><ul><li>E-mail account (100MBs) </li></ul></ul>
  4. 4. UITS Computer Accounts (Continued) <ul><li>CFS – Common File System (Read Only on 1/15/06; Going End of Life on 5/15/06) </li></ul><ul><ul><li>Web access @ http://cfs.iu.edu </li></ul></ul><ul><ul><li>100MBs of network disk space </li></ul></ul><ul><ul><li>$15 Charge to restore file(s) </li></ul></ul><ul><li>HPSS/MDSS – High Performance Storage System/Mass Data Storage System </li></ul><ul><ul><li>Bottomless deep-store for research data </li></ul></ul><ul><ul><li>Time to first byte – up to 2 minutes </li></ul></ul><ul><li>Libra Cluster (IBM Blade Servers Running AiX v5.3) </li></ul><ul><ul><li>Local access to financial databases </li></ul></ul><ul><ul><li>Unix system </li></ul></ul>
  5. 5. <ul><li>http://password.iu.edu – This site should be used to change account passwords. </li></ul><ul><ul><li>Must be 7 to 14 characters long </li></ul></ul><ul><ul><li>Must have at least 2 numbers or symbols in first 8 characters </li></ul></ul><ul><ul><li>Must have 5 different characters </li></ul></ul><ul><ul><li>May not have @, #, & or double characters </li></ul></ul><ul><li>http://itaccounts.iu.edu – Account Management Services </li></ul><ul><ul><li>Change preferred e-mail address </li></ul></ul><ul><ul><li>Create additional computer accounts </li></ul></ul><ul><ul><li>Perform other account specific tasks </li></ul></ul>Account Management Websites
  6. 6. How to Change Your PC Account Password <ul><li>After you login, press (CTRL-ALT-DEL) </li></ul><ul><li>Click on the “Change Password” button </li></ul><ul><li>Type in your current password in the “Old Password” field </li></ul><ul><li>Type in the new password in the “New Password” field and retype it in the “Confirm New Password” field. </li></ul><ul><li>Click OK to complete the change </li></ul>
  7. 7. UITS Student Technology Centers <ul><li>Business 101 </li></ul><ul><li>Business 407 </li></ul><ul><li>Business 415/417 </li></ul><ul><li>Information Commons </li></ul><ul><li>Main Library Ugrad 5 th floor </li></ul><ul><li>SPEA 151 </li></ul><ul><li>HPER 154 </li></ul><ul><li>IMU089 </li></ul><ul><li>HPER 155 </li></ul><ul><li>Information Commons 101 </li></ul>Windows NT Clusters Macintosh Clusters NOTE: http://www.indiana.edu/~stcweb/ for additional STC information (select “Lab Information” followed by “Tour of Centers”)
  8. 8. Your Internet Address… [email_address] NOTE: You will have occasion to see a second address specific to Exchange/Outlook: Username@exchange.indiana.edu - DO NOT encourage people to reference this address
  9. 9. UITS Modem Pool (Off Campus) <ul><li>General Purpose PPP Lines (56K & 33.6K) </li></ul><ul><ul><li>856-5200 – 782 connections w/2hr timeout </li></ul></ul><ul><ul><li>856-5202 – 92 connections w/8hr timeout </li></ul></ul><ul><ul><li>NOTE: Timeout has no warning! </li></ul></ul><ul><li>Multiple Connections not allowed – don’t ask </li></ul>
  10. 10. Connecting to IU Resources (Residence Halls) <ul><li>Direct network (Ethernet) connections available in all residence halls and graduate facilities </li></ul><ul><li>Additional information available online @ http://www.indiana.edu/~rits/ </li></ul><ul><li>Click on “Start Here” </li></ul><ul><li>IUB network cables are available @ RITS office in Ashton-Scott 152 </li></ul>
  11. 11. Internet Service Providers <ul><li>DSL – Digital Subscriber Line (no more than 3 cable miles from switch) </li></ul><ul><ul><li>http://www.sbc.com (check qualifications) - $14.95/month for 128K up/384K-1.5Mbps downstream; $24.95/month for 384K up/1.5-3.0Mbps downstream </li></ul></ul><ul><ul><li>Smithville - (IU Agreement) – 1-866-764-8485 - $27.95/month for 384K up/1.5Mbps downstream (requires VPN/IPSEC client) </li></ul></ul><ul><li>Cable modems </li></ul><ul><ul><li>available through Insight ( http://www.insight-com.com ) 332-9486 - $44.95/month for 128K upstream or $79.95/month for 384K upstream (must rent [$15/month] or purchase [$100] modem) </li></ul></ul><ul><ul><li>Additional details available through Knowledge Base – http://kb.indiana.edu (Search on “Cable Modem”) </li></ul></ul>
  12. 12. “ Free” Software - IU Site Licenses <ul><li>Available On-line @ http://iuware.indiana.edu </li></ul><ul><li>Pick up at the Computer Connection @ the IU Memorial Union(M074; 855-2995) </li></ul><ul><ul><li>CDs available – CD duplication fee – varies from package to package </li></ul></ul><ul><ul><li>Faculty/Staff/Student ID required </li></ul></ul><ul><ul><li>Hours: 8am-5:30pm, Mon-Fri </li></ul></ul>
  13. 13. Technology Services (CG0013/BU131) Services Available <ul><li>Help Desk (Computer Problems) – CG0013 </li></ul><ul><ul><li>Log problems & enter service requests for office computers </li></ul></ul><ul><ul><li>Check-out AV equipment </li></ul></ul><ul><ul><li>Reserve mobile carts </li></ul></ul><ul><ul><li>Classroom technology </li></ul></ul><ul><ul><li>Classroom emergency hotline (blue button on phone ) </li></ul></ul><ul><ul><li>After hours emergency services – coming soon… </li></ul></ul><ul><li>Graduate IT Studio and Workshop – CG0013 </li></ul><ul><li>Database Applications (Research Databases, and Web support) – BU131 – Betty Watson </li></ul><ul><li>Database/Web Support – BU131 </li></ul>
  14. 14. Policies - Special Request Software <ul><li>Definition – something which is not part of the University’s standard build </li></ul><ul><li>Faculty sponsor is responsible for licenses </li></ul><ul><li>Funding must be secured through RATS or other Departmental funds </li></ul><ul><li>TS requires instructors to adhere to UITS’ deadlines (May for fall, October for spring) </li></ul><ul><li>UITS Requires 3-4 months notice – watch for deadline announcements </li></ul><ul><li>Contact in TS to start the process Chris Robbins ( [email_address] ; 5-4247) </li></ul>
  15. 15. Technology Available in BU301/BU307 Cubicles/Offices <ul><li>Dell PIII-933MHz Desktop Computers or better </li></ul><ul><ul><li>Up to 2 systems per cube (constrained by # of datajacks) </li></ul></ul><ul><ul><li>P4-1.5GHz upgrade during the spring semester – watch for announcement via e-mail during the spring semester </li></ul></ul><ul><li>High-Speed Network Laser Printer in Each Room </li></ul><ul><ul><li>BU301 – HP LaserJet 4050N </li></ul></ul><ul><ul><li>BU307 – HP LaserJet 4050N </li></ul></ul>
  16. 16. Faculty/Doctoral Computer Lab – Location, Hours, and Access Code <ul><li>Location: BU431 </li></ul><ul><li>Hours: Open 24 hours/day, 7 days/week </li></ul><ul><li>Pass Code: 4 – 5 – 2 </li></ul>
  17. 17. Faculty/Doctoral Computer Lab – Hardware <ul><li>12 x 2.40GHz Pentium 4 workstations </li></ul><ul><ul><li>DVD/CD-RW combo drives </li></ul></ul><ul><li>1 x G4 PowerMac </li></ul><ul><li>High speed network printer (HP LaserJet 8100N) </li></ul><ul><li>1 x Flatbed scanner (HP6200 Cxi) </li></ul><ul><li>3 x Notebook computer connections </li></ul>
  18. 18. Faculty/Doctoral Computer Lab – Software <ul><li>MS Office 2003 </li></ul><ul><li>RATS </li></ul><ul><li>AMOS </li></ul><ul><li>MS Internet Explorer </li></ul><ul><li>SPSS for Windows </li></ul><ul><li>SAS for Windows </li></ul><ul><li>MS Visual Studio </li></ul><ul><li>@Risk for Excel </li></ul><ul><li>And More… </li></ul><ul><li>Important Notes… </li></ul><ul><li>DO NOT save personal files on these systems </li></ul><ul><li>UITS STC build </li></ul>
  19. 19. Insurance & Surge Protectors <ul><li>Renters Insurance - A MUST! </li></ul><ul><ul><li>$10,000 REPLACEMENT value approx. $105/year </li></ul></ul><ul><ul><li>$20,000 REPLACEMENT value approx. $149/year </li></ul></ul><ul><ul><li>$100 deductible </li></ul></ul><ul><ul><li>“ All Risk” policy is an extra $35/year </li></ul></ul><ul><li>Surge protectors with telephone cable protection – A MUST! </li></ul>
  20. 20. Need Assistance???
  21. 21. Where to Go For Help <ul><li>Computer Repair Work </li></ul><ul><ul><li>IU Electronics (855-0370) </li></ul></ul><ul><ul><li>PC Max (337-0630) </li></ul></ul><ul><ul><li>Computer Clubhouse (333-4484) </li></ul></ul><ul><ul><li>PC Guru (336-4878) </li></ul></ul><ul><li>On-line Assistance </li></ul><ul><ul><li>UITS Knowledgebase – http://kb.indiana.edu </li></ul></ul><ul><ul><li>UITS on-line help – http://ithelp.indiana.edu </li></ul></ul>Repair Work for Unsupported/Personal Equipment and On-line Assistance…
  22. 22. Where to go for Help <ul><li>UITS Support Center </li></ul><ul><ul><li>Telephone: 855-6789 (free & available 24x7) </li></ul></ul><ul><ul><li>E-mail: [email_address] </li></ul></ul><ul><ul><li>Walk-in: The Information Commons (1 st floor of main library) 8am-midnight Mon-Thurs; 8am-5pm Fri; Noon-5pm Sat; Noon-Midnight Sun </li></ul></ul><ul><li>Technology Services </li></ul><ul><ul><li>Monday-Friday 7:30am-5pm </li></ul></ul><ul><ul><li>Telephone: 855-4247 </li></ul></ul><ul><ul><li>E-mail: [email_address] </li></ul></ul><ul><ul><li>Walk-in: CG0013 </li></ul></ul>Assistance w/Problems & Questions…
  23. 23. Miscellaneous Helpful Information <ul><li>Technology Services website: http://www.kelley.iu.edu/ts </li></ul><ul><li>Classroom technology status page: http://www.kelley.iu.edu/ts/TS_Knowledge_Classrooms_Updates.cfm </li></ul><ul><li>Technology Services news page: http://www.kelley.iu.edu/ts/TS_Home_News.asp </li></ul><ul><li>Download Windows critical updates at least once a week (Start/Windows Update) – Home Machines </li></ul><ul><li>Update Symantec Antivirus at least once a week (Start/Programs/Symantec…/Live Update or click on shield in system tray in lower right corner) - Home Machines </li></ul>
  24. 24. More Helpful Info <ul><li>Backup your personal data regularly (CDR/CDRW, USB drives, CFS, Oncourse, etc) </li></ul><ul><li>Log out or lock your computer (CTRL-ALT-DEL) </li></ul><ul><li>Protect your passwords and yourself!! </li></ul><ul><li>(Notebook computer users) Physically secure your laptop when you need to leave it unattended (Kensington Cable) </li></ul>
  25. 25. Thanks for Listening! Next up… Betty Watson with Information about research databases and systems

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