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Salesforce Winter 14 Release  - Summary
 

Salesforce Winter 14 Release - Summary

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Here's something that'll help you understand which features apply to which edition. If you're on PE, there are some great features for Chatter, Sales Cloud, Analytics, Mobile, Site.com, and Force.com ...

Here's something that'll help you understand which features apply to which edition. If you're on PE, there are some great features for Chatter, Sales Cloud, Analytics, Mobile, Site.com, and Force.com customisation. (Created by Salesforce)

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    Salesforce Winter 14 Release  - Summary Salesforce Winter 14 Release - Summary Presentation Transcript

    • Winter ‘14 Release Overview Deck
    • Safe Harbor Statement Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forwardlooking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include - but are not limited to - risks associated with our new business model; our past operating losses; possible fluctuations in our operating results and rate of growth; interruptions or delays in our Web hosting; breach of our security measures; the immature market in which we operate; our relatively limited operating history; our ability to expand, retain, and motivate our employees and manage our growth; risks associated with new releases of our service; and risks associated with selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. are included in our registration statement (on Form S-1) and in other filings with the Securities and Exchange Commission. These documents are available on the SEC Filings section of this Web site. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
    • Definitions of Release Types GA: Marketable feature set ready for all customer production use and all functional, quality and performance requirements are complete. Pilot: New feature or function available by invitation-only to a limited set of customers. The purpose is to gather feedback and data on product functionality, scalability, performance and usability, which will influence the direction, continued development, or roll out of the feature. Beta: Minimum customer feature set made available to a set of customers on an opt-in basis, to gain early adoption and minor feedback on product that the team will be making minor, known enhancements to in order for product to meet marketable feature set. Must go GA within two releases. Developer Preview: Provide early testing opportunities to Developer Edition orgs on upcoming developer technologies. The purpose is to solicit feedback for features that are not ready for a production release (Pilot, Beta, or GA). The Developer Preview is not backwards compatible.
    • Salesforce Chatter Enhancements
    • Salesforce Chatter Enhancements Summary Release Type Automatically visible to all users. No setup required. Archived Groups GA GA Increased Post and Comment Size GA Filter, Sort by, and Find in Feed in One Menu GA Email to Groups Pilot iOS Redirect GA Mobile Friendly Email Templates Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. P Additional Rich Link Providers Automatically visible to all Admins. No setup required. Salesforce Edition Salesforce License GE, PE, EE, UE, DE n/a Personal, GE, PE, EE, UE, DE n/a P Personal, GE, PE, PxE, UE, DE n/a P Personal, GE, PE, PxE, UE, DE n/a Personal, GE, PE, PxE, UE, DE n/a P Personal, GE, PE, PxE, UE, DE n/a GA P Personal, GE, PE, PxE, UE, DE n/a Private Messages in Connect API GA P Personal, GE, PE, PxE, UE, DE n/a Chatter Thanks GA GE, PE, PxE, UE, CM, DE Work.com Feature P P P
    • Salesforce Chatter Enhancements Summary Release Type Automatically visible to all users. No setup required. Chatter Profile Page GA GA Subtab Apps GA Publisher Actions on Groups and Topic Pages GA Log a Call Action GA Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. P Enabling Customization of Chatter User Profile Pages Automatically visible to all Admins. No setup required. Feature Custom Canvas Action GA Topics in Global Search Autocomplete GA GE, PE, PxE, UE, CM, Developer n/a P GE, PE, PxE, UE, CM, Developer n/a P GE, PE, PxE, UE, CM, Developer n/a GE, PE, PxE, UE, CM, Database.com, Developer n/a GE, PE, PxE, UE, CM, Database.com, Developer n/a GE, PE, PxE, UE, CM, Database.com, Developer n/a GE, PE, PxE, UE, CM, Database.com, Developer n/a Personal, GE, PE, EE, UE, DE n/a Personal, GE, PE, EE, UE, DE n/a P P P GA Follow Topic Salesforce License Pilot Rich Text Area Fields in Publisher Actions Salesforce Edition P P P
    • Salesforce Chatter Enhancements Summary Feature Release Type Topics Permission Sets GA Topics Triggers GA Topics Connect for Apex Automatically visible Automatically visible to all users. No setup to all Admins. No required. setup required. GA Salesforce Files Contact salesforce.com to enable this feature. Pilot Access Files on Records from Your Phone GA Specify Response Size GA Chatter in Apex GA Chatter REST API GA Files posted to private groups default to Collaborator rights GA P P P P P For a full list of Salesforce Chatter features and enhancements, please see the release notes. Salesforce License n/a Personal, GE, PE, EE, UE, DE n/a Personal, GE, PE, EE, UE, DE P P P Salesforce Edition Personal, GE, PE, EE, UE, DE P P P Pilot Folders Synced from Desktop to the Web Not automatically visible. Feature is available but requires some setup. n/a Personal, GE, PE, PxE, UE, DE Chatter Plus Personal, GE, PE, PxE, UE, DE Chatter Plus Personal, GE, PE, PxE, UE, DE n/a Personal, GE, PE, PxE, UE, DE n/a PxE, UE, DE n/a GE, PE, PxE, UE, DE n/a Personal, GE, PE, PxE, UE, DE n/a
    • Communities Enhancements
    • Communities Enhancements Summary Feature Automatically visible Automatically visible Release to all users. No setup to all Admins. No Type required. setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce License EE, PxE, UE, DE n/a EE, PxE, UE, DE n/a EE, PxE, UE, DE n/a EE, PxE, UE, DE P P P Salesforce Edition n/a EE, PxE, UE, DE n/a Community Moderation GA Community Customization with Site.com GA Default Profile for Communities Self-Reg GA Group Digest Emails GA Sharing Groups for HighVolume Community Leaders GA Offline Communities No Longer Show in Community Drop Down Menu GA P EE, PxE, UE, DE n/a Global Header Permission No Longer On By Default GA P EE, PxE, UE, DE n/a Maximum Number of Communities Listed in Setup GA P EE, PxE, UE, DE n/a Communities Supports AJAX Toolkit GA EE, PxE, UE, DE n/a P P P For a full list of Communities features and enhancements, please see the release notes.
    • Sales Cloud Enhancements
    • Sales Cloud Enhancements Summary Release Type Automatically visible to all users. No setup required. Add Events to Salesforce Records with Event Association GA GA View and Work with More Salesforce Records GA Not automatically visible. Feature is available but requires some setup. P Send and Add Emails Automatically visible to all Admins. No setup required. Feature Exchange Sync Pilot Forecasts from Opportunity Splits GA Product Family Forecasts GA Saleforce Console for Sales GA n/a Personal, GE, PE, EE, UE, DE n/a EE, UE, DE n/a n/a EE, UE, DE P n/a *PE, EE, UE, DE P P n/a PE, EE, PxE, UE, DE P P Salesforce License PE, EE, PxE, UE, DE P P Salesforce Edition PE, EE, PxE, UE, DE Pilot Custom Split Types Contact salesforce.com to enable this feature. n/a EE, UE, DE Sales * Quotas is a API only feature
    • Sales Cloud Enhancements Summary Feature Release Type Hide View Hierarchy Link GA Social Accounts and Contacts Enhancements GA Hide View Hierarchy View GA Email Template Access GA Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. P P GA Price Book Enhancements Automatically visible to all users. No setup required. P P P For a full list of Sales Cloud features and enhancements, please see the release notes. Salesforce Edition Salesforce License GE, Personal, PE, EE, PxE, UE, DE n/a PE, EE, PxE, UE, Developer n/a PE, EE, PxE, UE, Developer n/a GE, Personal, PE, EE, PxE, UE, DE n/a GE, Personal, PE, EE, PxE, UE, DE n/a
    • Service Cloud Enhancements
    • Service Cloud Enhancements Summary Release Type Automatically visible to all users. No setup required. Case Feed Enhancements GA GA Chatter Answers Page is Now Componentized and Customizable GA UI Enhancements GA Rich Text in Replies Not automatically visible. Feature is available but requires some setup. P Reply to Questions with Email Automatically visible to all Admins. No setup required. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License EE, UE, DE n/a P EE, UE, DE Community P EE, UE, DE Community P EE, UE, DE Community GA P EE, UE, DE Community Activity History GA P EE, UE, DE Community Inline Publisher GA EE, UE, DE Community Feature P
    • Service Cloud Enhancements Summary Feature Update Needed for Notification URL when Enabling My Domain Customize the Account Creation Experience Build Chatter Answers Search into Your Applications Release Type Automatically visible to all users. No setup required. Automatically visible to all Admins. No setup required. Summer ‘14 Not automatically visible. Feature is available but requires some setup. P Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License EE, UE, DE Community GA P EE, UE, DE Community GA P P EE, UE, DE Community EE, UE, DE Community “Like” Comments GA Set a Profile Type for Your Ideas Users GA P EE, UE, DE Community Entitlement Enhancements GA P EE, PxE, UE, DE Service Cloud Salesforce Knowledge Read Access for Internal Users GA *EE, PE, *UE, DE Service Cloud P * Salesforce Knowledge is available for EE and UE for an additional cost.
    • Service Cloud Enhancements Summary Feature Release Type Knowledge One with Federated Search GA More Custom Fields for Article Types GA Smart Article Links Chatter Feed on Article Toolbar Automatically visible to all users. No setup required. Topics on Salesforce Knowledge Articles Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License EE, UE, DE Service Cloud P EE, UE, DE Service Cloud GA P EE, UE, DE Service Cloud GA P EE, UE, DE Service Cloud EE, UE, DE Service Cloud EE, UE, DE Service Cloud EE, UE, DE Service Cloud P P Pilot Metadata API Support for Article Approval Actions GA Play Videos within an Article using Visualforce GA P P
    • Service Cloud Enhancements Summary Feature Release Type Automatically visible to all users. No setup required. Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License Automated Chat Invitations GA P EE, UE, DE Service Cloud + Live Agent Customize Supervisor Settings GA P EE, UE, DE Service Cloud + Live Agent Customize Agent Names GA P EE, UE, DE Service Cloud + Live Agent Merge Fields Available for Custom Agent Name and Auto Greetings GA P EE, UE, DE Service Cloud + Live Agent
    • Service Cloud Enhancements Summary Feature Create, Delete, and Edit Live Agent Session Records Release Type Automatically visible to all users. No setup required. GA P Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License EE, UE, DE Service Cloud + Live Agent Critical Wait Alerts for Unanswered Chats GA P EE, UE, DE Service Cloud + Live Agent Filter Agents by Button and Status in Supervisor Panel GA P EE, UE, DE Service Cloud + Live Agent EE, UE, DE Service Cloud + Live Agent EE, UE, DE Service Cloud + Live Agent Enable Live Agent Pre-Chat API Chat Tab Alerts for Ended Chats GA GA P P
    • Service Cloud Enhancements Summary Feature Preview Chat Requests and Transfers Release Type Automatically visible to all users. No setup required. GA Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. P Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License EE, UE, DE Service Cloud + Live Agent View Agents Chat Capacity in the Chat Transfer Window GA P EE, UE, DE Service Cloud + Live Agent Updated Look and Feel Enhancements GA P EE, UE, DE Service Cloud + Live Agent Live Agent API Versions GA P EE, UE, DE Service Cloud + Live Agent Salesforce Console for Service Rebranding GA P EE, UE, DE Salesforce Console Lookup Components GA EE, UE, DE Salesforce Console P
    • Service Cloud Enhancements Summary Feature Release Type Automatically visible to all users. No setup required. Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce License EE, UE, DE Salesforce Console EE, UE, DE P Salesforce Edition Salesforce Console Most Recent Items GA Keyboard Shortcuts GA Canvas Apps as Sidebar Components GA P EE, UE, DE Salesforce Console Salesforce Console Integration Toolkit: New Methods GA P EE, UE, DE Salesforce Console EE, UE Service Cloud, Marketing Cloud Social Customer Service P P Pilot Force.com Canvas for Open CTI GA P PE, EE, PxE, UE, DE Salesforce Console New Open CTI Method GA P PE, EE, PxE, UE, DE Salesforce Console
    • Service Cloud Enhancements Summary Release Type Automatically visible to all users. No setup required. Summer ‘15 Salesforce Console Supports Microsoft IE10 Agent Console through Setup Feature Retirement of Support for the Salesforce CTI Toolkit Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License P PE, EE, PxE, UE, DE n/a GA P EE, UE, DE Salesforce Console GA P EE, UE, DE Service Cloud + Live Agent For a full list of Service Cloud features and enhancements, please see the release notes.
    • Analytics Enhancements
    • Analytics Enhancements Summary Feature Release Type Automatically visible to all users. No setup required. Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License EE, PxE, UE, DE n/a Historical Trend Reporting GA Embedded Analytics GA P EE, PxE, UE, DE n/a Analytics API GA P *All except Database.com n/a Show/Hide Role Hierarchy GA P All except Database.com n/a Restrict List View Creation GA P All except Database.com n/a Analytics Folder Sharing Model On by Default GA P All except Database.com n/a Resize Reports and Dashboards Folder List GA P All except Database.com n/a P * Available in all editions that are API enabled except Database.com For a full list of Analytics features and enhancements, please see the release notes.
    • Mobile Enhancements
    • Mobile Enhancements Summary Feature Chatter Mobile Settings Managed as Connected Apps Access Chatter Mobile from Salesforce Email Notifications Release Type Automatically visible to Automatically visible to all users. all Admins. No No setup required. setup required. Salesforce Mobile Rebranded to Salesforce Classic GA Mobile Packaging Pilot Contact salesforce.com to enable this feature. P REFERENCE: For a full list of Mobile features and enhancements, please see the release notes. n/a n/a Personal, GE, PE, EE, UE, DE P Salesforce License Personal, GE, PE, EE, UE, DE P Salesforce Edition Personal, GE, PE, EE, UE, DE P GA GA Not automatically visible. Feature is available but requires some setup. n/a Personal, GE, PE, EE, UE, DE n/a
    • Site.com Enhancements
    • Site.com Enhancements Summary Feature Automatically visible to all users. No setup Release Type required. Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License Multilingual Site Support GA P EE, PE, UE, *DE Site.com or Community Out of the Box Salesforce Widgets GA P EE, PE, UE, *DE Site.com or Community Custom Properties for Widgets GA P EE, PE, UE, *DE Site.com or Community Site.com Support in Sandbox GA P EE, PE, UE, *DE Site.com or Community HTML Import GA P EE, PE, UE, *DE Site.com or Community Broken Link Finder GA P EE, PE, UE, *DE Site.com or Community Live Mode GA P EE, PE, UE, *DE Site.com or Community EE, PE, UE, *DE Site.com or Community EE, PE, UE, *DE Site.com or Community Approval Processes in Site.com Pilot External Reference Checking GA P P * Available with limitations
    • Site.com Enhancements Summary Feature Automatically visible to all users. No setup Release Type required. Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License Org ID Now Required for Domain Names GA P EE, PE, UE, *DE Site.com or Community Additional Updates to Site.com Studio GA P EE, PE, UE, *DE Site.com or Community REFERENCE: For a full list of Site.com features and enhancements, please see the Release Notes.
    • Force.com Customization Enhancements
    • Force.com Customization Enhancements Summary Feature Release Type Setup Search Automatically visible to all Admins. No setup required. GA Permission Set Licenses PE, EE, UE, DE n/a DE n/a Personal, GE, PE, EE, Pxe, UE, DE n/a EE, PxE, UE, DE Available User Licenses EE, PxE, UE, DE, *Database.com n/a EE, PxE, UE, DE n/a EE, PxE, UE, DE n/a P P P PE, EE, PxE, UE, DE, Database.com n/a PE, EE, PxE, UE, DE, Database.com n/a PE, EE, PxE, UE, DE, Database.com n/a P PE, EE, PxE, UE, DE, Database.com n/a P Beta Approval Enhancements P GA Workflow on User Object GA Flows as a Workflow Action with Native sObject Support P P P P P Pilot Relay State Parameter Default Changed GA SAML Identity Provider Updates GA Custom Attributes for Connected Apps GA Automatic Installation of Salesforce Apps as Connected Apps GA Contact salesforce.com to enable this feature. Salesforce License Pilot Expanded Enhanced Lookups Not automatically visible. Feature is available but requires some setup. Salesforce Edition Beta Cross Org Data Sharing Automatically visible to all users. No setup required. * Tasks, Sites, and Email Alerts are not available in Database.com
    • Force.com Customization Enhancements Summary Release Type Automatically visible to all users. No setup required. Connected Apps Oauth Page Updates GA GA Salesforce Authenticator GA 2-Factor Authentication GA 2-Factor Authentication for API Logins GA New My Domain Location in Setup GA Identity Provider AutoEnabled for New Domains GA OpenID Connect Authentication Providers GA Not automatically visible. Feature is available but requires some setup. P Session Levels Automatically visible to all Admins. No setup required. Feature Two-Way Mutual Authentication GA Identity User License GA All Internal All Internal PE, EE, PxE, UE, DE All Internal PE, EE, PxE, UE, DE All Internal PE, EE, PxE, UE, DE All Internal PE, EE, PxE, UE, DE P All Internal PE, EE, PxE, UE, DE P All Internal PE, EE, PxE, UE, DE P All Internal PE, EE, PxE, UE, DE P n/a PE, EE, PxE, UE, DE P P Salesforce License PE, EE, PxE, UE, DE P P P P Salesforce Edition PE, EE, PxE, UE, DE, Database.com Pilot Brandable Login Pages Contact salesforce.com to enable this feature. All Internal EE, PxE, UE, Developer n/a
    • Force.com Customization Enhancements Summary Feature Release Type App Launcher GA Frontdoor.jsp GA User Sharing* GA Description Field on Sharing Rules GA Manager Groups Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Parallel OWD State and Country Picklists GA Rename Standard Objects and Fields GA P n/a n/a PE, EE, PxE, UE, DE n/a PE, EE, PxE, UE, DE n/a PE, EE, PxE, UE, DE n/a GE, EE, PxE, UE n/a PE, EE, UE, DE P All Internal PE, EE, PxE, UE, DE Pilot n/a PE, EE, PxE, UE, DE Pilot n/a EE, PxE, UE, Developer P P P Salesforce License EE, PxE, UE, Developer P P P Salesforce Edition PE, EE, PxE, UE, DE GA External OWD Contact salesforce.com to enable this feature. P P GA Identity Connect License Automatically visible to all users. No setup required. n/a * Existing orgs need to contact salesforce.com to enable this feature.
    • Force.com Customization Enhancements Summary Feature Freeze User Accounts Release Type GA Geolocation Index Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. P Beta P Salesforce License n/a Personal, GE, PE, EE, UE, DE n/a CM, Personal, GE, PE, EE, PxE, UE, DE P Salesforce Edition CM, GE, PE, EE, PxE, UE, DE, Database.com Beta Data Import Wizard Automatically visible to all users. No setup required. n/a CM, GE, PE, EE, PxE, UE, DE, Database.com n/a n/a n/a Field History Data Retention GA Clickjack Protection for Non-Setup Salesforce Pages GA P CM, GE, PE, EE, PxE, UE, DE, Database.com Email Log Size Limits GA P CM, Personal, GE, PE, EE, PxE, UE, DE P
    • Force.com Development Enhancements
    • Force.com Development Enhancements Summary Feature GA Developer Pro Sandbox Increased Limits Improved Visualforce Development in the Developer Console GA Accessibility Improvements to Visualforce Components GA Bundled & Org Add-on EE, PxE, UE Bundled EE, PxE, UE Bundled & Org Add-on EE, PxE, UE, DE n/a EE, PxE, UE, DE n/a EE, PxE, UE, DE n/a EE, PxE, UE, DE n/a EE, PxE, UE, DE n/a GA Visualforce Enhancements for HTML5 Development EE, PxE, UE P GA Salesforce License P GA Developer Console Enhancements Contact salesforce.com to enable this feature. Salesforce Edition GA Change Sets and Deployment Enhancements Not automatically visible. Feature is available but requires some setup. P GA *Partial Data Sandbox Automatically visible to all Admins. No setup required. P GA Developer Sandbox Increased Limits Automatically visible to all users. No setup required. P P P P * Partial Data Sandbox isn’t available until November
    • Force.com Development Enhancements Summary Feature GA Automatically visible to all users. No setup required. Automatically visible to all Admins. No setup required. Not automatically visible. Feature is available but requires some setup. Contact salesforce.com to enable this feature. Salesforce Edition Salesforce License P *PE, EE, PxE, UE, DE n/a Force.com Canvas in Publisher and Chatter Feed Pilot API Enabled User Permission No Longer Required GA P *PE, EE, PxE, UE, DE n/a Force.com Canvas Support for Streaming API GA P *PE, EE, PxE, UE, DE n/a Apex Code Enhancements GA EE, PxE, UE, DE, Database.com n/a PE, EE, PxE, UE, DE n/a PE, EE, PxE, UE, DE n/a PE, EE, PxE, UE, DE n/a PE, EE, PxE, UE, DE n/a Apex Connector Framework Pilot Flexible API Limits Pilot Odata XDS Connector Pilot Environment Hub GA P P P P P * Canvas will be available in PE orgs that have purchased the API add-on feature.