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Collaboration Tools And Wireless Networking

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Presentacion Sici3211

Presentacion Sici3211

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    Collaboration Tools And Wireless Networking Collaboration Tools And Wireless Networking Presentation Transcript

    • Collaboration Tools and Wireless Networking
      Manager’s strategic view
    • Why managers must understand networking and collaboration tools
      Collaboration is essential for getting closer to customers when:
      Launching a new product
      Identify issues
      Improve products or services
      Networking is essential to get together employees, business partners, shareholders, and customers around the world by
      Virtual meetings
      Delivery of distance learning trainings
      Mobile commerce
      Anytime anywhere
    • IBM’s Innovation Factory
      Supports highly competitive companies
      By help managing the innovation process from the idea’s incubation through commercialization
      Its goal is to accelerate innovation by enabling collaboration among employees, partners, and customers through online communications
    • IBM’s Innovation Factory
      It includes social networking such as:
      Blogs
      Wikis
      Surveys
      Pools
      others
      It is a collection of software and services from IBM to support the innovation process from start to put into practice.
    • Sprint Nextel: An Example of a Communication Provider Company
      It is a global provider of voice, data, and Internet services.
      Mobile data, walkie-talkie capabilities, and wireless networks.
      IBM’s innovation factory
    • Collaboration Tools: Electronic Collaboration
      Bulletin Board
      Blog
      Calendaring
      Desktop sharing
      Instant Messaging (IM)
      Podcast
      Really Simple Syndication (RSS)
      Shared Workplaces
      Web conferencing
      Wikis
      E-mail
      Collaboration tools are based on
      Web 2.0 technologies, which are:
      A combination of computing platforms that supports software applications and the sharing of information between users.
    • Bulletin Board
    • Bulletin Board
      Support discussions among different groups
      Allows users to leave messages and read public messages about specific topics
      Capture comments, issues, and suggestions at the time of the discussion
      Yahoo! Bulleting board
    • Blog
    • Blog
      Allows to share images, links to other blogs and web sites, and its readers can leave comments.
      Provides informal updates on products and projects
      Capture customer opinions and feedback anytime
      Blogdigger, Feedster, and Technorati are search engines for finding blog contents
    • Calendaring
    • Calendaring
      Determines resource availability
      Schedule people for meetings and events
      Identify open time slots of participants
      Notifies and reminds participants
      Google Calendar, IBM Lotus Notes, Microsoft Exchange, and Now Up to Date & Contact from Novell Group Wise.
      You can create automatic event reminders, including mobile notifications.
    • Desktop sharing
    • Desktop sharing
    • Desktop sharing
    • Desktop sharing
      Provide technical support and product demos for customers
      Supports virtual meetings among employees and business partners
      It includes a number of technologies and software to allow remote access and remote collaboration on a person’s computer.
      Remote log-in and real-time collaboration are the most common forms of desktop sharing.
      Remote log-ins allow users to connect to their office computer while away from the office. It includes:
      Desk top remote control
      Data backup
      File sharing
      Remote systems administration
      On-demand customer support
      Certified technicians can perform setups, training, diagnosis, and repair.
      It is related to Web conferencing and to second life
    • Instant messaging (IM)
    • Instant messaging (IM)
      Offers real-time, informal communication based on rapid exchange of messages
      Provide timely updates
      Link key resources to address a problem
      It is less formal than e-mail
      It is considered less intrusive than phone calls
      It can send a link to a URL, electronic attachments such as documents or spreadsheets
      It can include web cams
      It is vulnerable to hackers
      Business should install security software to monitor and inspect all IM traffic.
    • Podcasting
    • Podcasting
      Enable digital content such as training material, company announcements, and music to be distributed over the Internet for playback on a portable media player like the iPod and personal computer
      It is a digital media file distributed over the Internet
      PodcastAlley and Podcast.com index and facilitates the finding of and the subscription to podcasts according to subject matter, source, and other criteria.
    • Really Simple Syndication
    • Really Simple Syndication
    • Really Simple Syndication (RSS) feeds
      Enable people to receive automatically new posting to their favorite blogs or Web sites
      It is a data format that help people automatically receive feeds anytime there are new postings to their favorite blog sites, updates in the news headlines, or new information posted on a specific Web site.
      BlogStreet, myRSS, NewsIsFree and Purple Page, Syndic 8.com are sites that offers RSS feeds
    • Shared workplaces
    • Shared workplaces
    • Shared workplaces
      Provide ease of access to documents
      It is an area hosted by a Web server in which project members and colleagues can share documents, models, photos, and other forms of information to keep each other current on the status of the projects or topics of common interests
      Reviewers can access a shared team workplaces to view and to post comments
      Over the course of few days, the reviews can go through all applications and even vote to choose the most appropriate interacting by instant messaging.
      It is a restricted server that ensures privacy and control access to the applicant and associated data
      It cuts traveling expenses and speed up projects
      All the comments are done during a specific time session. There can be more comments in other time defined sessions.
      It is more formal than Wikis.
    • Web Conferencing
    • Web Conferencing
      It conducts live meetings or presentations over the Internet
      Each participant sits at its own computer and connect to other participant via the Internet.
      To connect, each participant either download an application or link to an on-line address.
    • Web Conferencing
      Its features can include:
      Rich media presentations
      Live video via Webcam
      Panoramic video
      Personal recordings
      Whiteboard with annotations, which allows the presenter and the attendees to highlight or mark items on the slide presentation
      Text chat for live questions and answer sessions
      Polls and surveys, which allow the presenter to pose questions with multiple choice answers to the audience
    • Webcast
    • Webinar
    • Web Conferencing
      Webcast
      It is a presentation of information in only one direction
      Webinar
      It is a presentation in two directions. The audience can ask questions to the presenter in an interactive way, usually at the end of the presentation.
    • Web Conferencing
      Public services for the connection:
      GoToMeetings, Live Meeting, Netviewer, SkypePro, WebEx, and Yugma
      Usually, they charge in a per-minute basis
      Software to install in a private server:
      Adobe Acrobat Connect,Genesys Conferencing, GoToMeeting, Lotus Sametime, Microsoft Office Live Meeting, Unyte, and WebEx.
      Time connection is free this way.
    • Wikis
    • Wikis
      It is a collaborative Web site that allows users to create and edit Web page content freely using any Web browser.
      Wikipedia is an example. Not all the opinions found there are made by experts in the topic.
      It reduces e-mail traffic by publishing a document to be review by all its participants.
      Wikis can allow sharing documents such as spreadsheets, Microsoft Word documents, Power Point, PDFs, and anything that can be displayed on a Web browser.
      • Comments to the documents can be made anytime by the people involved.
    • E-mail
    • E-mail
      It allow attachments of documents
      It is a one direction at a time communication tool
      It is one of the first communication tools invented and still used today.
      It allows to send the same message to a group of users at the same time.
      It allows to manage contact information.
    • Wireless Communications
    • Wireless Communications
      Communications Fundamentals
      Cell phone services
      Wi-Fi Solution for Local Area Networks
      Wi-Max, a solution for Metropolitan Area Networks
    • Biobliography
      Reynolds, G. W., Information Technology for Managers, Boston: Cengage Learning 2010.